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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Missouri
1 review
0 helpful votes
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There were so many tops to choose from; however, the two I chose looked like they would fit. They did. The material is light weight on both, but will work. Ordering was not difficult; however, it seemed to take a long time before they were delivered.

Date of experience: February 28, 2024
North Dakota
1 review
0 helpful votes
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Long wait time for delivery
March 9, 2024

Ordered about 3 weeks ago and still haven't received my order. Also charged for the merchandise at the time of order, not when I have received the merchandise.

Date of experience: February 28, 2024
Washington
1 review
0 helpful votes
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Good/bad
February 28, 2024

One fit well, and another not so much. Would have known better if I could have tried on before buying.

Date of experience: February 28, 2024
Washington
1 review
0 helpful votes
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Beautiful clothes
February 28, 2024

Can't be happier with the clothing.They are very beautiful.

Date of experience: February 28, 2024
New York
1 review
1 helpful vote
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Horrible
March 9, 2024

Your return policy is not true to its word. You say 30 day money back guarantee, but you credit it back to your companies account not to the clients visa company. I would never recommend you to anyone because I've been spending more Online chats and got nowhere. Repetitive answers. No resolution.

Date of experience: February 28, 2024
Canada
1 review
2 helpful votes
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Poor customer service
March 9, 2024

Incomplete orders, breaking orders apart, shipping cost +++ paying multiple times for shipping cost. Orders processing time way too long. Terrible online service. No phone numbers to talk to anyone. Just not a place that I would shop in the future. Takes months to arrive at your door, when it does items are missing from the order.

Date of experience: February 28, 2024
New Jersey
2 reviews
0 helpful votes
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I LOVED shopping on this site because the selection was fantastic.I really thought the prices were very reasonable,

Date of experience: February 28, 2024
Missouri
1 review
0 helpful votes
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Wait time
March 9, 2024

The clothes I have ordered so far were nice. Pretty good quality, true to size and very cute. HOWEVER the wait time to receive my orders is exceedingly long. I like the clothes but considering how long it takes to get my orders I doubt I'll be ordering from ModLily again.

Date of experience: February 28, 2024
Kansas
1 review
0 helpful votes
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Very nice site.
February 28, 2024

I find your color choices and clothing styles to be extremely pleasing.

Date of experience: February 28, 2024
Pennsylvania
4 reviews
0 helpful votes
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Great material, quick delivery, & super price! I love all the colors they put together.

Date of experience: February 28, 2024
Canada
1 review
0 helpful votes
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Nice Clothing
February 28, 2024

The clothes are very fashionable and bright colors.
Sizing is pretty good. I've ordered a lot from Modlily and been very pleased. The fabric sometimes is thinner than expected. I will keep ordering because I do love their clothes.
Delivery is not always as fast so don't be in a hurry to receive your parcel.

Date of experience: February 28, 2024
North Carolina
1 review
0 helpful votes
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Missing suits
March 9, 2024

I ordered and paid for 3 bathing suits and you only sent me one! Still waiting for the other two. Haven't heard a word from you!

Date of experience: February 28, 2024
New York
1 review
0 helpful votes
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Great quality
February 28, 2024

The website is easy to maneuver and set up nicely. The bathing suits I bought were so nice and quite different from what is in the stores around me. They can in within two weeks. The mail process was snail mail.

Date of experience: February 28, 2024
New York
1 review
0 helpful votes
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Women's tops
February 28, 2024

Good quality and pattern and designs and prices. It takes awhile to be shipped but that's fine.

Date of experience: February 28, 2024
Pennsylvania
1 review
1 helpful vote
Follow Mia T.
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I have purchased dresses and bathing suits from ModLily for the past 4 years. The quality has always great, true to size for US women, and the clothing has always been the same as represented in the photos. I have had to return a few items and have not had an issue with that either. Every time I wear a ModLily item I get compliments. I especially love how they design bathing suits for real women of all sizes!

Date of experience: February 28, 2024
Florida
2 reviews
0 helpful votes
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Beautiful Styles Great Prices
February 28, 2024

Very happy with swimsuits I ordered. All were as pretty as pictured, they seem well made. Larger selection than anywhere. Prices were great. Even living in Sunshine state, it is hard to find stylish suits at an affordable price. Shipping was very fast. Part of my order I received in less than 2 weeks.
The jewelry is cute & very affordable. My granddaughter loves it.
Very happy with everything.

Date of experience: February 28, 2024
California
6 reviews
0 helpful votes
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I love these pruducts.
February 28, 2024

I can order and know I will receive a quality product.

Date of experience: February 28, 2024
Canada
1 review
0 helpful votes
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Great service and selection
February 28, 2024
Updated review

Great customer service and good selections
Lots of styles and items to suit everyone.

Date of experience: February 28, 2024

Very happy
August 8, 2022
Previous review

Modlily has been a good experience.
Great customer service, fast delivery and great clothing. I'll definitely continue to shop with them

Date of experience: August 8, 2022
Florida
2 reviews
0 helpful votes
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Great style and quality.
February 28, 2024

Ordering is easy and I have been very happy with everything i have ordered.

Date of experience: February 28, 2024
Louisiana
1 review
0 helpful votes
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I have ordered from Modlily a few times and I have never been disappointed! I will definitely keep ordering from them.

Date of experience: February 28, 2024