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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Has been good but would like to get and would like to receive my order as soon as possible!
Thank you
Pam
I FORGOT TO UPDATE MY ADDRESS AND CONTACTED MODLILY AND THEY WERE SO HELPFUL IN GETTING THE ISSUE HANDLED AND MY PACKAGE HAS BEEN RESHIPPED. THANK YOU FOR ALL YOUR HELP..
Received my first order of two swim suits. Loved them so much, I just ordered 3 more!
I have bought several items from this seller. Everything has been as described and of good quality.
Good selection, good quality easy and quick Love the items I have purchased
I love your swim suits! They have the wider ajustable straps that I absolutely love! I love them so much that I have to order two sizes because I have to have a bigger top than bottoms.
I first came across Modlily in April 2024 and was immediately drawn to their collection of clothing items which were exactly my taste and which I could not find anywhere else. I was impressed with the creative styles and the good quality products and was quite happy with my first two sets of orders; I was totally won over, and excited to find a "clothing home"! The ease of navigating the website has added to what has been a pleasant experience so far.
Love everything I've ordered! Everything fits to size. Dresses, tops and bathing suits
I really enjoy your website, easy to use and easy checkout. Delivery on merchandise is a little slow but worth the wait.
Having recently moved, I had to quickly update my shipping address after placing an order. My credit card still had old address. Customer Service has been great working with me to get new address so I'll receive my order.
Easy to shop your site for the bright colors of summer. Prices are reasonable and there are a variety of options for payment.
The return process was very easy, & I plan on ordering more items very soon😊
I love the styles and fit of your clothes. Modlily is the first time I've bought clothes on line that actually fit. I've received many compliments and inquiries about your company.
Wrong address. Modlily responded immediately and resolved the issue. Thank you!
Placed my order fir two swim suits. Can't wait to see if they fit!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

