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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Top Quality
July 16, 2024

Products are top quality and beautiful! Every item o have ordered is made to perfection, and the colors are vibrant.

Date of experience: July 16, 2024
New York
2 reviews
0 helpful votes
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Worth the Wait
July 16, 2024

Half of my order arrived and half was on back order for almost a month. The first half was great but I was getting very concerned but now that it has arrived I am very pleased with the items I ordered.
I'd like to give a shout out to the chat staff - Anusha - who was very patient with a ticked off customer.
I didn't like the delay one bit, but the lovely items and the patient and kind staff made up for it. Five stars for Anusha, but only four for the experience.

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Quick response
July 16, 2024

An email response was quickly sent with information as to what should be done.

Date of experience: July 16, 2024
Texas
1 review
0 helpful votes
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I ordered four beautiful, exquisite blouses from ModLily. They look exactly like the pictures. This was my first time ordering from this company, and I was not disappointed with the quality of these attractive blouses. I will definitely be ordering more products from this website.

Date of experience: July 15, 2024
Minnesota
1 review
0 helpful votes
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Exchange of swimsuit
July 15, 2024

Fast response to my needs waiting for my product to arrive. Very polite person that I spoke to

Date of experience: July 15, 2024
Canada
1 review
0 helpful votes
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Fit perfit
July 15, 2024

Love the colour,my dress fit perfit and I don't need to hem it at all and the dress so very comfortable

Date of experience: July 15, 2024
Ohio
1 review
0 helpful votes
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Positive experience.
July 15, 2024

Ordered 4 bathing suits and each fit perfect to size and looked exactly like the pictures.

Date of experience: July 15, 2024
Indiana
1 review
0 helpful votes
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Still waiting
July 15, 2024

I ordered a swimsuit and got free earrings, still waiting on swimsuit!

Date of experience: July 15, 2024
South Carolina
2 reviews
0 helpful votes
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Tanking top
July 14, 2024

I found what I wanted onweb site placed an order an it wasn't too long before it arrived. The fir was nice colors we just as I wanted. I had isuues with getting the right top but was able to return easily. The quality is really good should last me several years

Date of experience: July 14, 2024
North Carolina
1 review
0 helpful votes
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Love Modlily
July 13, 2024

Easy ordering, awesome selection, great prices, good quality, and wonderful customer service!

Date of experience: July 13, 2024
Alabama
1 review
0 helpful votes
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Tank bathing suit with skirt
July 13, 2024

I love the color. It fits perfectly and I feel comfortable and covered

Date of experience: July 13, 2024
Arkansas
1 review
0 helpful votes
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Tankini bathing suits
July 12, 2024

I ordered two tankini bathing suits. One was perfect. Size was what I expected. Colors were vibrant just like website. The other bathing suit was nice, but the top was a pastel color and the pads for the bra were round and you could see those. I have returned the one suit and did an exchange and it's on the way.

Date of experience: July 12, 2024
New Mexico
2 reviews
0 helpful votes
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Summer clothes
July 12, 2024

I've received some of my order, still waiting for second part!

Date of experience: July 12, 2024
North Carolina
1 review
0 helpful votes
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I am a satisfied customer
July 12, 2024

The items I ordered were beautiful, good quality, and fit perfectly.

Date of experience: July 12, 2024
GB
1 review
0 helpful votes
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Amazing clothes
July 12, 2024

I absolutely love my tops everyone compliments me when i am wearing them,will be buying more,well worth the price,fit beautifully.

Date of experience: July 12, 2024
GB
2 reviews
0 helpful votes
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Lovely dress
July 12, 2024

Dress is gorgeous,a touch to tight but overall it is very nice I'm an in between sizes so will loose a pound or 2 to make this dress look even better on

Date of experience: July 12, 2024
North Carolina
1 review
0 helpful votes
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Great customer service
July 12, 2024

Answered my return/exchange questions quickly and politely. Seem to want to make the customer happy.

Date of experience: July 12, 2024
North Dakota
1 review
0 helpful votes
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I love my swimwear.
July 12, 2024

True to size, affordable. I love their styles and variety. Very cute!

Date of experience: July 12, 2024
California
1 review
0 helpful votes
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Great clothes!
July 12, 2024

Quick shipping! Great, comfortable clothes! Have been happy with all orders!

Date of experience: July 11, 2024
Texas
1 review
0 helpful votes
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Quality clothing
July 12, 2024

I have been looking at this shirt for awhile.it is described as a sweatshirt, however it is thinner in bulk than regular sweatshirts. Washes well and true to size. Colors are bright. I have 2 other similar shirts and always get compliments. In my opinion they are a little over priced even on sale.

Date of experience: July 11, 2024