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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Return
July 24, 2024

Great return experience. ……………………………………………………………………….

Date of experience: July 24, 2024
Illinois
1 review
0 helpful votes
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Easy Exchange
July 24, 2024

Was able to exchange the swimsuit for a new one once I contacted customer service to get the link to pay for the difference in swimsuit price. Sadly my exchange will not get to me in time for my vacation but i look forward to wearing it for future trips.

Date of experience: July 24, 2024
New York
1 review
0 helpful votes
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Making a return was super easy
July 24, 2024

No hassle easy returns
Product was very good
Material was good as well

Date of experience: July 23, 2024
Virginia
1 review
1 helpful vote
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Modlily has an extensive collection of bathing suits. I am very happy with the fit and quality, reasonably priced. I ordered 2 bathing suits and 2 shirts. I was a first time buyer with Modlily and I was impressed with the delivery time, customer service and the offer of free shipping on returns for exchanges. I definitely will be ordering more from this business!

Date of experience: July 23, 2024
Hawaii
1 review
0 helpful votes
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Items in good value
July 23, 2024

It took too long for delivery. I taught it was a scam at first,

Date of experience: July 23, 2024
Indiana
1 review
0 helpful votes
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Easy Peasy
July 23, 2024

I was a little hesitant to order from an online company like ModLily but when I received my tankini bathingsuit...I was so wowed with the color, the feel, and the perfect fit! So excited to wear it!

Date of experience: July 23, 2024
Rhode Island
1 review
0 helpful votes
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Love
July 23, 2024

Cute swimsuits, had to exchange for size and the process was simple, contacted customer service - helpful!

Date of experience: July 23, 2024
District of Columbia
1 review
0 helpful votes
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Beautiful tops
July 23, 2024

I have been looking for tops with prints and designs and they are hard to find in stores. This site is fantastic and has great quality merchandise.

Date of experience: July 23, 2024
Canada
1 review
0 helpful votes
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Great customer service
July 23, 2024

I bought two bathing suits, one of which fit amazing, but the other fit all wrong. When I went to return the one that wasn't quite right, I messed up the very simple process and ended up planning to exchange it for the exact same item in the exact same size. My bad. Embarrassing, I know. But Modlily's return system allowed me to communicate with them promptly and explain my mistake and exchange the wrong suit for a totally different bathing suit in the proper size! It was a matter of a return email – no calls or waiting on hold. Easy peasy. Plus, they were so helpful and understanding of my error. They even waived the slight price difference between the too-small suit and the new one that I chose instead. Really impressed with the terrific and responsive customer service! And love my beautiful bathing suits. Thanks ModLily!

Date of experience: July 22, 2024
Canada
1 review
0 helpful votes
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Bathing Suits
July 22, 2024

Never disappointed. They are true to size. I'm always happy with the items I purchase

Date of experience: July 22, 2024
Virginia
1 review
0 helpful votes
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Always happy with each delivery!
July 22, 2024

Everything I have ordered has been exactly what I expected and sometimes even better.

Date of experience: July 22, 2024
Washington
1 review
0 helpful votes
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Quality
July 22, 2024

The items I have purchased, the quality has been great, the website is user friendly and the service is good.

Date of experience: July 22, 2024
Massachusetts
1 review
0 helpful votes
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Love the suit
July 22, 2024

Getting many compliments and inquiries about where I got it

Date of experience: July 22, 2024
Ohio
2 reviews
0 helpful votes
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Love it!
July 22, 2024

Fell in love with the suit the moment I saw it online. Was very happy when it arrived. Fits great and received fantastic comments from my friends.

Date of experience: July 22, 2024
Pennsylvania
2 reviews
0 helpful votes
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Cute suit
July 22, 2024

Very nice quality. Looks great on. Took a long time to receive it though.

Date of experience: July 22, 2024
Oregon
1 review
0 helpful votes
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Modlily #1
July 22, 2024

Quality items. Top quality. Size was true. Delivery was precise.

Date of experience: July 22, 2024
Missouri
2 reviews
0 helpful votes
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Blouses and a free bracket,
July 22, 2024

Everything is fine except I can not figure out how to get the ankle bracelet on.

Date of experience: July 22, 2024
Canada
1 review
0 helpful votes
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Very satisfied
July 22, 2024

Very impressed with the swimsuits, would definitively buy again

Date of experience: July 22, 2024
Canada
2 reviews
0 helpful votes
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Exactly as I ordered
July 22, 2024

My dress and bathing suit were perfect. Sizing was spot on, the colors were exactly as they appeared in photos, and the material is good quality.

Date of experience: July 22, 2024
Maryland
1 review
0 helpful votes
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Beautiful swimsuits, good quality and fair price =happy customer.

Date of experience: July 22, 2024