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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

Oklahoma
3 reviews
0 helpful votes
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Bathing suit
July 31, 2024

I purchase often from modlily and love all their clothes and they have exceptional customer service as well.

Date of experience: July 31, 2024
Texas
1 review
1 helpful vote
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1. Slow service 2. Sizes inconsistent 3. One swimsuit is L, little loose, another is XXL, very snug. 4. impossible to get a refund. 5. Ridiculous to charge so much for shipping. 6. no emails to show progress of delivery. 7. Customer service was of no help.

Date of experience: July 31, 2024
Utah
1 review
0 helpful votes
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I ordered the wrong size and the return/exchange was simple and fast. Because I had ordered other items that were the wrong size that hadn't been shipped, I asked if I could change the size on those items. They responded immediately and changed my pending order.

Date of experience: July 31, 2024
Florida
1 review
0 helpful votes
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Great fit
July 30, 2024

I purchased a tanking set in Royal Blue deep cut top and matching blue & pink pants

Date of experience: July 30, 2024
New York
1 review
0 helpful votes
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Return and exchange
July 30, 2024

Great customer service excellent quality clothes fits true to size

Date of experience: July 30, 2024
Australia
1 review
0 helpful votes
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Great product
July 29, 2024

Great product and great service quick delivery and all ways true to size

Date of experience: July 29, 2024
Kansas
2 reviews
0 helpful votes
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I bought two tankini swimsuits that have bottoms that look like shorts and the tops are tank tops with built in bra. I am very comfortable wearing the tops with blue jeans to go to the grocery store or other errands.

Date of experience: July 29, 2024
Massachusetts
1 review
1 helpful vote
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Shipping
July 29, 2024

I can't really say as part of my order still hasn't come after 2 weeks. The first part was a matter of days. With shipping so much quicker today. I'm surprised with the time it takes.

Date of experience: July 29, 2024
GB
1 review
0 helpful votes
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Shopping with ModLily
July 29, 2024

Very good, only thing was the time to receive goods,but understand that they are made to order,.The quality very good and sizing true to fit,..

Date of experience: July 29, 2024
Connecticut
1 review
0 helpful votes
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All was great.very satisfied with style and quality of clothing. I have gotten a lot of compliments on all products purchased😁

Date of experience: July 29, 2024
Massachusetts
1 review
0 helpful votes
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Swim suit
July 29, 2024

I am very pleased with the color, material, and the way it fits

Date of experience: July 29, 2024
Mississippi
2 reviews
0 helpful votes
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In love
July 29, 2024

I have a lot of these dresses and I love them. The fit great and wash good. Eady ordering and quick delivery.

Date of experience: July 29, 2024
Pennsylvania
2 reviews
0 helpful votes
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Purchase
July 29, 2024

Easy to use website. Quality of garment was very good and everything g fit true to size.

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
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I haven't received my first order. I ordered a shirt and I received that but not the bathing suits

Date of experience: July 26, 2024
Georgia
1 review
0 helpful votes
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I contacted Customer Service about my return and exchange. They checked on my return and initiated the shipping of my exchange. Thank you so much

Date of experience: July 26, 2024
South Carolina
1 review
0 helpful votes
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Nice Style
July 26, 2024

The bathing suits I ordered were so cute and were just as they were described. They were good quality and a good price. The size chart was helpful and accurate.

Date of experience: July 26, 2024
Massachusetts
1 review
0 helpful votes
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Great experience
July 26, 2024

My experience with my ModLily was awesome. The app was easy to maneuver, and the ordering process was very easy. I will buy from them again.

Date of experience: July 26, 2024
Idaho
1 review
0 helpful votes
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So nice to have so many great choices of clothing. The sizes are true to size. The quality is great.

Date of experience: July 25, 2024
Tennessee
1 review
0 helpful votes
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Pretty tops at good price
July 24, 2024
Updated review

The tops were true to size made with very nice material. The tops look much better on the models
L

Date of experience: July 24, 2024

I love your tops
June 30, 2024
Previous review

These tops are fairly priced
They are really cute. Made of good quality, they are smooth and comfortable. I get lots of compliments when I wear your tops. I no longer go to the store in my tee shirt!

Date of experience: June 30, 2024
Michigan
1 review
0 helpful votes
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Exchange item
July 24, 2024

I returned item and asked for a different size. Very slow at shipping new size.

Date of experience: July 24, 2024