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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I purchase often from modlily and love all their clothes and they have exceptional customer service as well.
1. Slow service 2. Sizes inconsistent 3. One swimsuit is L, little loose, another is XXL, very snug. 4. impossible to get a refund. 5. Ridiculous to charge so much for shipping. 6. no emails to show progress of delivery. 7. Customer service was of no help.
I ordered the wrong size and the return/exchange was simple and fast. Because I had ordered other items that were the wrong size that hadn't been shipped, I asked if I could change the size on those items. They responded immediately and changed my pending order.
I purchased a tanking set in Royal Blue deep cut top and matching blue & pink pants
I bought two tankini swimsuits that have bottoms that look like shorts and the tops are tank tops with built in bra. I am very comfortable wearing the tops with blue jeans to go to the grocery store or other errands.
I can't really say as part of my order still hasn't come after 2 weeks. The first part was a matter of days. With shipping so much quicker today. I'm surprised with the time it takes.
Very good, only thing was the time to receive goods,but understand that they are made to order,.The quality very good and sizing true to fit,..
I have a lot of these dresses and I love them. The fit great and wash good. Eady ordering and quick delivery.
Easy to use website. Quality of garment was very good and everything g fit true to size.
The bathing suits I ordered were so cute and were just as they were described. They were good quality and a good price. The size chart was helpful and accurate.
My experience with my ModLily was awesome. The app was easy to maneuver, and the ordering process was very easy. I will buy from them again.
So nice to have so many great choices of clothing. The sizes are true to size. The quality is great.
The tops were true to size made with very nice material. The tops look much better on the models
L
These tops are fairly priced
They are really cute. Made of good quality, they are smooth and comfortable. I get lots of compliments when I wear your tops. I no longer go to the store in my tee shirt!
I returned item and asked for a different size. Very slow at shipping new size.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

