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Modetalente

3.9

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Modetalente Reviews Summary

Modetalente has a rating of 3.9 stars from 2,552 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modetalente most frequently mention online boutique, customer service and good quality. Modetalente ranks 27th among Women's Clothing sites.

value
42
quality
163

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11,081 reviews

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Australia
1 review
0 helpful votes
Follow Sabine R.
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I bought a nice sweater online here. The purchase process was good and fast. The delivery process was really good, the items arrived on time with updated tracking.

Date of experience: April 15, 2020
Germany
1 review
0 helpful votes
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I frequently buy things from this boutique and I am never disappointed. All my clothes are true to size, quality is probably the best I have ever had! Shipping is literally faster than I expect in these cases. It could go on forever :)

Date of experience: April 15, 2020
Italy
1 review
0 helpful votes
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Very good experience
April 16, 2020

I have emailed them many times asking so many questions and they are very quick to reply and are so helpful answering them, I have never had a problem with the customer service or the buying experience!

Date of experience: April 15, 2020
Ukraine
1 review
0 helpful votes
Follow Jimena R.
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I bought 3 dresses online at this boutique. One of them was too big, so I sent an email to ask about the refund and a girl replied within minutes and was very professional and friendly compared to what I have received from other online clothing stores. Now I am returning my dress and keeping the other 2 which are fantastic with a smile on my face! I will look to buy here as much as I can now!

Date of experience: April 15, 2020
Luxembourg
1 review
0 helpful votes
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This boutique was absolutely fantastic in helping me return an item and making sure I got the dress I wanted in a short amount of time!

Date of experience: April 15, 2020
NL
1 review
1 helpful vote
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Super charming
April 16, 2020

My recent online purchase with this page unfortunately came with a faulty item that had a frayed side stitch. I got in touch with the customer happiness squad and a girl contacted me the next business day with clear instructions on how to proceed. She was super charming and answered my questions in a polite and loving manner. This boutique not only cares about sales, but also cares about its customers throughout the entire process.

Date of experience: April 15, 2020
Portugal
1 review
0 helpful votes
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Very kind
April 16, 2020

The customer service of this boutique was very kind to inform me about what was happening with my order. Very very useful. All the items I received are simply amazing, and I almost always get the delivery in a few days. Definitely the online store for me, from fancy clothes to party wear.

Date of experience: April 15, 2020
Romania
1 review
0 helpful votes
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I love this clothing page, your clothes are so beautiful and of great quality. The customer service team is very friendly and always ready to help!

Date of experience: April 15, 2020
California
1 review
0 helpful votes
Follow Elli M.
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It is so easy to order, that we really understand that we are buying, this website helped me with a dress that I had ordered wrong, my email was answered immediately, I solved the problem easily!

Date of experience: April 15, 2020
Canada
1 review
0 helpful votes
Follow Arely G.
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Exactly what I ordered, and fits perfectly. I ordered a dress for football presentation Saturday night and it's exactly what I was looking for. Very pleased

Date of experience: April 15, 2020
Greece
1 review
0 helpful votes
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Very good website
April 16, 2020

I had seen an ad on Instagram that had a super cute dress, but I accidentally turned it off and couldn't find the dress. I used the chat function on the website to describe the dress and the customer service person was very friendly and helpful and showed me a couple of options before finding the exact dress I had been looking for! Very good website!

Date of experience: April 15, 2020
Luxembourg
1 review
0 helpful votes
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The website and app are easy to use. The size is mostly correct, but I've had some parts that end up being too small and I've had to size them. I bought around 20 items of clothing from this boutique over the past year or so and I loved all but one, I was disappointed in the quality which seemed to be excellent online but it was a very thin transparent material I ended up sending it back with no problem and with return free.

Date of experience: April 15, 2020
Serbia
1 review
0 helpful votes
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I ordered a pair of shoes they were exactly what the picture said the pants are very comfortable and they were delivered in a timely manner and the online chat was fantastic thank you so much for a great shopping experience.

Date of experience: April 14, 2020
Ukraine
1 review
0 helpful votes
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I am well with the service from the boutique. I would recommend them to others and I will definitely return to get products again. The delivery time was not long. Packaging was great as well.

Date of experience: April 14, 2020
Sweden
1 review
0 helpful votes
Follow Amaia M.
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It's been several times that I buy here and I've always found myself well. The products always correspond to the photos and the quality is excellent. They are punctual in the deliveries and I have NEVER paid the customs duties. I will continue shopping on this site.

Date of experience: April 14, 2020
Serbia
1 review
0 helpful votes
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Service excellent
April 16, 2020

This is one company that wont lets their customers down. Am overwhelmed by this company and its products the customer service is excellent delivery service excellent.

Date of experience: April 14, 2020
Serbia
1 review
0 helpful votes
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Nice products
April 15, 2020

It sells very nice products and user friendly.
And the most important is, this site has a good customer service that really helpful in shopping.
I strongly recommend this website. They are the best.

Date of experience: April 14, 2020
Portugal
1 review
0 helpful votes
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Very happy
April 15, 2020

I just received my order and very happy with it. I got scared because of the other reviews and for nothing. They are my new favourite store!

Date of experience: April 14, 2020
Japan
1 review
0 helpful votes
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Is amazing
April 15, 2020

Buying on this page is amazing. The options in fabrics, styles and colors are fabulous. I bought several things and I am very happy, they will have me for life.

Date of experience: April 14, 2020
Austria
1 review
2 helpful votes
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Fraud
April 13, 2020

I haven't received the item I have ordered four months ago. The answer form the customer service is that I should have more patience, and I don't get any help or information.

Date of experience: April 13, 2020
Jules R. Modetalente Rep
over a year old

Thank you for your feedback. We`re sorry to know that you haven`t received your merchandise.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

There is no reference order number. Could you please provide us your order number so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We value your business and we promise you that we will settle this matter at the best way we can.

Any problems, you can email [email protected] for further help.
We`ll try our best to address the problem for you.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!