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Moderno Collections Reviews Summary
Moderno Collections is an online store selling accessories for Apple devices, including wireless chargers, power banks, watch bands, and cases. They offer free shipping on all orders and have a wide range of products from various brands.
This summary is generated by AI, based on text from customer reviews
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I ordered a case for my MacBook pro, 13" 2012-2015 series. I received a case that was meant for a 17" laptop. Inches too wide and deep. Clearly wrong. I contacted customer service. They insisted I send pictures to "prove" it was wrong, and "prove" I had a 13" macbook. I sent the pictures. No response in days. No way to contact this company.
I purchased an iPhone case with card holders. The case looked fine when it arrived. After using it for a month, the "leather" began separating from the shell of the case. Now, a little over two months after purchase, both of the card pockets have completely fallen off, leaving a black plastic case.
I contacted Moderna, and they offered me 40% off my next purchase, but no refund. 40% off a product that falls apart isn't an acceptable response.
I've attached a photo taken after a little over a month of use.
I am writing this because they have outstanding customer service and were able to assist me with my questions about their product. I purchased a sleek gray case for my iphone XR and it provided a wallet and enough room for a magnetic plate to have my phone stick on my dashboard. Thanks again for everything!
Manufacturer does not stand behind their products. Cheap merchandise and poor return policy. I bought my daughter an Apple watch band and it broke two weeks later. We paid for it to be fixed but then it tarnished a week later. No returns, no store credit, no refunds after 14 days. Not sure what they do if it's before 14 days, they probably have some sort of scam going on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members