Moderno Collections

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Moderno Collections

Moderno Collections

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Moderno Collections?
grey stargrey stargrey stargrey stargrey star

Moderno Collections Reviews Summary

Moderno Collections is an online store selling accessories for Apple devices, including wireless chargers, power banks, watch bands, and cases. They offer free shipping on all orders and have a wide range of products from various brands.

This summary is generated by AI, based on text from customer reviews

service
25
value
24
shipping
23
returns
19
quality
20

Instant Feedback

2,938 reviews

We monitor reviews for authenticity

Seychelles
4 reviews
1 helpful vote
Follow Jeremy F.
Unfollow Jeremy F.
Share Review
Report Review

Ich empfehle
June 27, 2022

Vielen Dank für die schnelle Lieferung, die Qualität ist erstklassig und ich bin sehr zufrieden. Ich empfehle

Date of experience: June 27, 2022
France
4 reviews
2 helpful votes
Follow Sue B.
Unfollow Sue B.
Share Review
Report Review

Die Bestellung kam pünktlich und sicher an. Vielen Dank für Ihren prompten und effizienten Service, ich würde Ihr Geschäft jedem empfehlen.

Date of experience: June 10, 2022
Kentucky
1 review
0 helpful votes
Follow Nicole L.
Unfollow Nicole L.
Share Review
Report Review

I purchased 2 iphone cases. Within a month, one of the case started peeling. I got a new one, same color and model. Within a month that one started peeling as well. When I reached out to their customer service team, the agent was very unprofessional and started trolling me. I suggest they take a look at how they outsource their customer service. I am disappointed in how my complaint was handled and ultimately, won't be purchasing or recommending them to others.

Date of experience: May 12, 2022
Texas
2 reviews
0 helpful votes
Follow bruce M.
Unfollow bruce M.
Share Review
Report Review

I purchased the iPhone charging stand and when it arrived it did not work. The replacement only lasted 1 month and now Moderno will not refund me as it is more than 30 days since initial purchase. DO NOT BUT FROM THIS COMPANY.

Date of experience: April 6, 2022
District of Columbia
1 review
0 helpful votes
Follow Hunter S.
Unfollow Hunter S.
Share Review
Report Review

I had a simple charger stop working after three months. They refused to do anything to assist. There are much better products and companies out there for the same prices. I highly suggest buying elsewhere.

Date of experience: March 15, 2022
North Carolina
1 review
0 helpful votes
Follow Maggie K.
Unfollow Maggie K.
Share Review
Report Review

Replacement product
February 7, 2022

This was a replacement charger due to the original one having some technical errors. Customer service was quite helpful with trying to troubleshoot issues with my original purchase. When we realized we could not use it, they immediately mailed me a replacement product which is operating very well! Highly recommend this product!

Date of experience: February 6, 2022
Illinois
1 review
0 helpful votes
Follow Chris S.
Unfollow Chris S.
Share Review
Report Review

Unethical practices
February 23, 2022

Described the product wrong, there is no pencil holder on the iPad case. A store credit was offered, even though they acknowledged their improper description of the case, and stated that they had no correct product for my new iPad. They then told me to keep the unusable case, and refunded my money, but withheld $10 in the process. They were dishonest, unethical, and even slow to respond. The refund they did issue was more than a week later than they said it would be.

Date of experience: January 23, 2022
California
1 review
0 helpful votes
Follow Jacquelyn K.
Unfollow Jacquelyn K.
Share Review
Report Review

Broken item, won't refund
February 19, 2022

I purchased 3 in 1 charger for my new devices. The charger didn't work from minute one. They wanted video proof. I sent it. They then proceeded to give me further instructions to use a different charger than the one provided. To me that's a defective device, and should be given a full refund. Instead they give me shananigans to prevent return. Just bad business

Date of experience: January 20, 2022
California
1 review
0 helpful votes
Follow Hayley T.
Unfollow Hayley T.
Share Review
Report Review

Arrived broken
February 10, 2022

I ordered this as a gift for my husband for Christmas. I was so happy because it shipped in two days. The product arrived and was broken. I emailed in to let you guys know and sent a video and then they said they would ship a new one. It never came.it's now January 11th and my husband doesn't have a Christmas gift because it arrived broken and the replacement never showed up.

Date of experience: January 11, 2022
North Carolina
1 review
0 helpful votes
Follow nope n.
Unfollow nope n.
Share Review
Report Review

One of the two charging stands I ordered works great for both my iPhone 11pro and my Apple watch Series 7. If I had to change anything, I'd have an option to dim the charging light as it's a bit bright for the nightstand.
The second charger will not stay securely connected to the power cord. I am trying to get this issue resolved with customer support now which is a little frustrating because they have asked me to send a video of the issue. That is difficult to do since I don't have 3 hands and it is a somewhat intermittent issue (it plugs in but then becomes loose). I will update this review if the issue is resolved.

Date of experience: January 11, 2022
Germany
1 review
0 helpful votes
Follow Stefffen K.
Unfollow Stefffen K.
Share Review
Report Review

Took 3 weeks to Germany. That's ok. IPhone 13 Mini and AirPods Pro are charging fast. But my AppleWatch 7 don't. With 3 Watt it doesn't work.

Date of experience: January 4, 2022
Texas
1 review
0 helpful votes
Follow R d.
Unfollow R d.
Share Review
Report Review

Terrible cheap quality
December 21, 2021

This leather I-Pad case appeared to be reasonable quality and looked really nice when I received it last year. However, I soon realized it was not up to the same quality as the leather case I had previously bought from a different company. Within a couple of months the leather edging started stripping off. I contacted Moderno who would neither give me a replacement or a refund. The pictures below are the case at one year old. This case has been used gently and definitely not abused in any way, clearly it cannot stand up to normal use. I would never buy from this company again. Save your money go elsewhere, don't waste your money on a Moderna I-Pad case like I did!

Date of experience: November 21, 2021
Italy
1 review
0 helpful votes
Follow Antonio L.
Unfollow Antonio L.
Share Review
Report Review

If I could I would give 0 stars
December 18, 2021

I bought a cover for iPhone October the 1 and I got it today November 18.
49 days. Outrageous!
Plus the shell containing the cover was already open and the inner soft lining of the cover detached.
35€ thrown out through the window.
So unprofessional.

Date of experience: November 18, 2021
Washington
1 review
0 helpful votes
Follow Audumn S.
Unfollow Audumn S.
Share Review
Report Review

I'm not too happy with my purchase. 1. It came opened as you can see in my picture it came opened as you see it. So someone must've opened it and looked at it tried it before shipping it. 2nd the color doesn't match the picture at all it's supposed to be "Khaki" but it's way lighter like a beige cream color. I found practically the same thing on eBay for 9.99 shipped from China. So they must be buying from them at about that cost or less and charging $34.99 for this on their website and profiting at least $25 per case. It's clearly just a cheap case from China then they just add a zip lock bag with their company name on it and re sell it for a higher price. Next time I'll just buy my case from eBay and not a small retailer like this one.

Date of experience: October 3, 2021
Sweden
5 reviews
0 helpful votes
Follow Sebastian G.
Unfollow Sebastian G.
Share Review
Report Review

Fast and great service
September 3, 2021

Fast and great service. Everything is clear and user-friendly. What I liked the most is personal interaction which makes it much more pleasant to use their service. What is more, it is also possible to use PayPal which is extremely convenient.

Date of experience: September 2, 2021
Georgia
1 review
0 helpful votes
Follow William M.
Unfollow William M.
Share Review
Report Review

Just okay, "Auto sleep/wake function" does not work.
September 28, 2021

I purchased this cover for my iPad Air 4th Gen, one of the main reasons I bought this cover was for the "Auto sleep/wake function" this does not work on my cover, Very Disappointed. I would not recommend this product, if you are looking for this functionality.

Date of experience: August 28, 2021
Georgia
1 review
0 helpful votes
Follow William E.
Unfollow William E.
Share Review
Report Review

Moderno promotes itself as a premium brand, but my charger failed in less than a year. You may as well purchase a cheap alternative since they are likely to last as long as Moderno. It was great while it worked, but it was a lot of money for ten months of charging. Not worth the money.

Date of experience: August 19, 2021
Georgia
2 reviews
2 helpful votes
Follow Brett R.
Unfollow Brett R.
Share Review
Report Review

No problems.
June 19, 2021

No problems. Items received in 7 days. It was packaged well and communication was good. All okay, no issues with the sevice

Date of experience: June 19, 2021
New Jersey
1 review
0 helpful votes
Follow Jen B.
Unfollow Jen B.
Share Review
Report Review

This thing only charged my watch to 84% after being on all night and I had to remove my phone case to charge it. Additionally, the bright green lights on the charger are extremely bright at night. Will be returning after only one use. Very disappointed.

Date of experience: June 18, 2021
Tennessee
2 reviews
1 helpful vote
Follow Ceci K.
Unfollow Ceci K.
Share Review
Report Review

IPad cover
May 6, 2021

Got the wrong size cover. I need to return and get a refund, they refuse to give a refund instead they want to give me a gift card for next purchase. There will be no next purchase therefore I'm out of my money spend with them. I will report to with PayPal and try to get my money back, almost 40.00 USD.

Date of experience: April 6, 2021