Moderno CollectionsReviews 65

I bought an iPad cover from Moderna and it lasted less than 70 days. Leather on the fold has already cracked and torn. Similar to another reviewer, they advised me that their warranty is only valid for 30 days. They did offer me a 40% discount if I was willing to replace it. Update. The Moderno representative wrote and reversed their decision. My money was refunded. Nice to see a company with integrity!

Less than six months after I got the case it fell apart. The edges of the case are not leather they are plastic and pealed away within months. The spine of the case completely deteriorated with in a few month. The case does not stand up well on its own. It is very poor quality. The price and color choice are what motivated me to buy the case but I regret it now. I called customer service and even sent pictures and they were not willing to do anything. I have no idea how this company stays in business. I regret buying such a poor quality product. Do not fall the pictures and description and pricing. This is not a quality product and you will regret the purchase

I received the item but unfortunately its not an ipad case its a cheap PLASTIC case... and no contact number. I sent email no anwer at all... charge me expensive... plus taxe

Bought a cover for my new iPad. Have had it for 3.5 months and it is falling apart! They won't stand behind their product after 30 days. Only my husband and I use the iPad. They offered 40% off if I wanted to buy a new cover... SERIOUSLY! Why would I give this company more of my money for a faulty product! That would just be idiotic! The trim around the edge started to separate and now the leather cover is coming off! Run, run, run! Save your money!

Perhaps the worst online shopping experience I've been through. From go they made the process difficult. I ordered one item (a laptop case). Day one to five: no shipping info. I shoot them an email asking about an eta (totally understandable that it's taking a while thanks to rona) and get a "we'll keep you informed" response. Almost two weeks go by from me giving them my money and finally an update: the item you ordered is out of stock. Cool, I gave up two days ago and got the charge reversed by my bank since the customer service reps must be at the very end of a long and convoluted info chain. Save some time and shop elsewhere.

This site is a scammer. I ordered two iPhone cases on December 31st and they got the money but never shipped my merchandise
Be careful

Do not order from this fake company! I ordered a IPad case from this company and they never sent me the product. The were quick to take the money off my card. I sent an email to the company the next day because I wanted to change the color. I did not get a response but after a week of trying to contact them the order on there website says that the order is still being packed. There is no contact number to talk to anyone. I lost 40 bucks. If you like giving people free money or better yet if you don't mind this company steeling from you then make a selection on there website and order something. If I ever one day get the IPad case I will update this. I have purchased another one from another website

This has been the worst customer service experience I've ever had. I ordered a mint green iPad case as a Christmas gift for my daughter. After not receiving it on time, I emailed the company and they forgot to ship it. I was told they would process the order immediately. Weeks pass and no update or shipping confirmation. I email the company again and today I'm told they don't have the color requested and will send me another color. I've asked for a refund so fingers crossed I get one. I would definitely not recommend this company. It takes days for a response and I'm the only one concerned about the order.

Do yourself a favor and stay away from doing any business with this company! I purchased the two of the above covers and I received no shipping #, more than 35 days delivery, no communication, missing tempered glass screen protection, one case doesn't have the magnet to auto turn on/off when opened and closed as advertised on their website, they removed my email account so I couldn't request a refund. To be fair, I must say the leather case seems to a nice high quality leather case. I'm keeping the black one for the 11" as it has the open/ on close/ off feature, but I'm trying to send the 12.9" back. So if you don't mind the non existent, horrible customer support, missing items or even wrong items, you may enjoy this case. Buyer beware.
* Note. See top left of the black case, you can see the embedded magnet used for open/ on close off iPad Pro feature and not present on the blue case.

I ordered an item on 12/3/20 hoping to have it in time for Christmas, but when I hadn't heard anything for weeks, I emailed on 12/17/20 inquiring about my order, then miraculously it was "ready" to be shipped. Now I won't receive this in time, and when I inquired about why it took so long to ship I kept getting robo answers, no apology whatsoever. There is no excuse unless you are simply just a terrible business, to delay shipping a non custom item, that was probably made in China anyway for 3 weeks! I realize the post is held up tight now, but seriously 3 weeks just to put it in the mail! All of my other orders I placed after this one are here in my house right now. I wish I had read these reviews first, I would of never bought from them. I would highly recommend to never do business with this company. Stay away unless you want some grief in your life!

I received an iPad case in October 2020 from Moderno Collections. At first everything looked good but after not quite 2 months of use the case has started to fall apart. I have contacted the company twice by email as they have no telephone number and they say as it is over 30 days they can not offer a refund or replacement even though on their website they say 100% satisfaction guaranteed. They offered a 40% discount on my next purchase, why would I purchase from them again when they will not stand behind their product? I am very dissatisfied with the product and the customer service and would strongly advise anyone from buying anything from this company. M

Do you not buy anything from this company. Sent me the wrong item and would not even send me a shipping label to return the wrong item. I provided proof that I ordered a cover for iPad mini and curved a cover for iPad Pro. No offer of a discount for the inconvenience of having to return the wrong product and would not send the correct product until I returned the wrong item. As if this was not bad enough, the case is pretty bad quality. Not worth $40 at all. Complete joke. Stay far away.

I am convinced this business is a near complete fake. It's a sort of store front for some one who imports items from an entirely separate place. I ordered a 13" laptop case and received one for a 15" mac book. The order took two or three weeks to arrive. I had a bad feeling from the start but this is ridiculous. The packaging doesn't bare a brand name. The case is made of hard plastic not rubber. I have asked for a full refund, but we'll see how that works out.

Ordered leather iPad cover wrong size arrived (don't think it was what I ordered but of course I have no proof). Arrived with no invoice, company info or return address. After searching for typical order information gave up until I got email for feedback. Found customer service info thru links on email but according to them I was beyond the 30-day return period. No way for me to know since again no invoice, etc. it was however within the time limit or close. No way for them. I still don't know how far off I was, but I know it was days at the most. Now have a case for an iPad I don't own and am out $40. Don't bother.