Modanisa

Modanisa have given me the best shopping experience since I began shopping online in 2007. They offer a tremendous range of ladies modest clothing along with handbags and shoes to match. They even offer sportswear and children and baby clothing though the range is somewhat limited.
I was looking to freshen up my wardrobe in July and since my first order arrived (within three days), I have become hooked. I have had an order from them now on eight occasions and the longest I have waited for a parcel has been 5 days. All my garments have arrived in pristine condition and individually packaged in their own little bags. They use the services of DHL who truly are a professional outfit.
Having a little look at my purchase history I can honestly say that my new wardrobe is looking the best it has ever looked. Their fashions have a great range and come in all sizes from tiny to very, very large. In short, their choices are fantastic.If you only have a small shopping budget to work with, please know that they have beautiful scarves and hijabs starting at a mere £1.45. Their clothing ranges from their Basics - for example, tunics at about £5.00, to, their designer clothing from over 100 designers. Really something for everyone in a range we can choose from.
Their postage is presently FREE but last week the charge was only incurred if your order was less than £45.00 approx.
Whenever you visit their shop and pop something in your basket, up comes a message from an online "real" person from Customer Service offering to speak to them with any questions you have. Top marks in that department!
So, I've given you an insight to my experiences with this company. I now have perhaps 50 new outfits and cannot fault them in any manner. Give them a shot and see for yourself.

Sorry to say after giving the site another chance had the same awful experience regarding refunds. It is now nearly 2 months with endless emails and phone calls but no refund. The emails state the same thing over and over again telling me the item is with customs which I find confusing as I followed their guidelines.
The reason why I chose to use the site again was for two reasons the fact that they have a large selection of modest clothing and lastly to give them a other chance.
The problem with this company is that it is really easy to order from the site but anything to do with returns is a nightmare. Their customer service is not at all helpful with limited English, I have provided them proof of return.
Please make sure you have a look at the products closely and also get your sizes practically perfect as their sizing is not accurate. I would honesty stay away from this site ordering from them is a gamble and God forbid you should return something. I would rather pay more on another site and know that there are proper things in place.

I've been buying clothes from this website for a while now. I live in Australia, there are not a variety of options available for Islamic wear so this website was a god send. Everything was fine until they removed their own currency, TL, from their website. I was informed by one of their workers after inquiry that I would have to buy from that point from the 3 currencies that were offered USD, GBP and EURO. They're a company based in Turkey but I can't but from their own bloody currency!
For example:
I bought a 9 items which should have amounted to 300 TL
Had to buy it in $219.75 USD, which converted to AUD cost me $309
$219.75 USD converted to TL equals to 611.07 Turkish Lira...
They're abusing overseas buyers! This is despicable!
They pocketed an extra 300 TL for doing nothing! Us overseas buyers are paying double for what the people in Turkey would be paying. How is this fair?
This site SHOULD be only charging for shipping costs and nothing more!
Won't be buying from here ever again.
A disgruntled customer

SEE UPDATE BELOW (extra charges due on delivery): I waited over one week with no communication from Modanisa until I initiated it. They were polite, but had no idea what was in my order despite the fact that I replied using their ticket order. I placed a very large order ($400 USD) and based on their website, I should have received my items in 3-5 days, well before Eid. I assumed since they were a large and well established online store, they would be professional and efficient, but I wish I had read the reviews. I never would have placed an order with them, much less such a large order had I known there was such a problem with this company. I do not want to backbite in Ramadan. This is the least I can do to protect other potential customers from poor service. I am doubly disappointed that this is a Muslim company, which I always like to support. I will add that their shipping charges are obscene. I have never paid more than $25 for overseas shipping and usually with such a large order, most companies offer free shipping, even internationally. I think the shipping charge alone was over $75, but I was able to use a $100 coupon which took away some of the sting of that very high price. I started to worry about their degree of professionalism and customer service when I did not receive an itemized receipt upon placing my order, a detail that is made worse by the fact that they could not even find my order after the fact. If they are able to resolve this issue in a timely manner, I will post an update that reflects what happened. May Allah forgive me for anything wrong I have said and make Modanisa a better company to serve Muslim women.

UPDATE: received all my items, as ordered, after about 2 weeks which is not bad, but I was slapped with an additional charge of $72 due upon delivery without any advance warning. I checked the receipt included in the package which showed that I already paid $98 shipping at the time of purchase. Quite a shock! I had to fumble to find a checkbook since the delivery service could not accept cash or credit card.

I realized what the problem is with this company. They do not provide a simple customs declaration like EVERY OTHER COMPETENT company that does international shipping. Sometimes it's just a simple sticker saying X number of dresses, scarves, books, whatever. Other times, it is a carefully itemized list provided in the address bag that customs officers can easily access to clear the items. Modanisa did NONE of this very basic procedure, which would have saved me a lot of trouble and money.

As a result, my package was held for 3 extra days in a service facility trying to determine if these goods were legal, legitimate and safe to bring into the US. The service facility would not release the items until the company contacted them with further information and then **I** had to pay the charge for the agency that investigated the items, not Modanisa, even though it was their neglect in declaring the items properly for customs that caused the charge and delay in the first place,

I have purchased from MULTIPLE different countries in Europe, Asia, Africa, North America and even Australia. Even countries considered to be in the third world have never been so unprofessional, inefficient and incompetent as to neglect to complete basic international customs and shipping info.

I have literally NEVER been in such a situation where additional charges have been demanded upon delivery, certainly not such high charges.

Modanisa claims on its website to be a top ecommerce company and states specifically that they ship a lot to the US, but their lack of care or experience is evident in the way they conduct business.

It isn't just a European thing either, as I have bought from Germany and UK without ever having to pay extra charges.

I will say that their items are beautiful and appear to be high quality, but they are from outside clothing companies, not a reflection of this seller.

Only after I contacted them a week after no communication, they had to search for my order, which had since been posted, but no notification or tracking number provided to me until after my second message to them.

I will never again purchase from this company. I was at least fortunate to have received my items intact and within two weeks, but all in all, I paid about $170 in shipping charges, half of which were due to the company's neglect. That is unacceptable when they charge so much for shipping in the first place.

Not worth it at all. I hope this review will save someone else the trouble associated with purchasing from this company.

Before i ordered i read reviews here, and got scared to be honest and said that maybe this is on a small case and wont happen for me and maybe it will be a good experience specially that i really liked clothes on this site. Unfortunately the opposite happened.

I was really excited on receiving my parcels and kept up to date with mail with modanisa now they dont answer me with anything useful.

Be ware everyone i made an order 15 days ago and they keep taking money from my back account though i already paid at the checkout page, also i still didnt get my shipment and have to pay 56 dollars to aramex and 196 dollars for customs though i paid for shipment

I will keep you updated with what happens next inshAllah.

4 dollar 18 27 56 196 dollar

To update you,, iwent today myself to check for the delay and waste of money and i am in shock of what happened. Modanisa invouce that they gave to aramex is charging me 1300 euroes not 488 dollars! This is triple the orgonal price i have the copy of the invoice with modanisa stamp, i cant name this but poor service and theft

Honestly, I am very happy with their quality. I ordered 2 scarfs, 2 Jilbabs (abayas). I got them with a free sized Abaya as a gift. I really thank them for the good job. I hope they stock more quantity of the best styles they sell because they finish quickly. I ordered again because they did the Buy-4-get-1-free offer and want to try their dresses. I hope I get satisfied from them as I did from last order.
By the way, I always buy muslim cloths online. I find Shukr.com very nice Syrian-made clothes but more expensive comparing to Modanisa especially shippment to middle easr, also I have tried EastEsscense but I wasn't happy with the quality and the cut of their styles.
I wish them luck and for all. I hope my review helps someone who needs it.

OMG, are you looking for a turkish or iranian style pardesuss / kap / manteau / trenchcoat / long jacket?. This turkish website has heaps to choose from, and they have an English version of their website, and international shipping.

I was so happy to find this website, and even happier that they don't muck around.

You might need to translate a few turkish words here and there on the site,
I am a now a regular customer at this website.

*sales rack has amazing bargain finds, some of my best items came from sales rack!
*most of the Brands that modanisa stocks, well, their sizing is 'slim fitting' (see models in the photos) so, for extra modesty I personally choose a size up, but recommend always to check size charts.
*beautiful fabric, nice cut, you will get too many compliments!
*8 days Turnaround from Turkey to NZ, no shipping issues as of yet, alhamdulillah.
*gift wrapped, (unless from sale rack)
**Just a note, if ordering bags from this site, it may take a few days difference because it seems the bags are shipped from a different location than the clothes.