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MobStub has a rating of 2.4 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobStub most frequently mention credit card, phone number and return policy. MobStub ranks 8th among Daily Deals sites.
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Terrible time with this company only communication is via e-mail can't find a phone number, although they responded within a couple of days to my e-mails, it took 3 weeks to get one little item a watch/bracelet, and then it was the wrong color! When I e-mailed that to them, they wanted me to take a picture of it to send! So I can and will never refer this terrible company, so sorry I ordered from them just chalk up to a hard lesson learned for sure!
I ordered the "i love you more" necklace for my daughter. The response time from pkacing my order to delivery was very prompt. The necklace arrived today and my daughter loves it. THANK YOU SO MUCH.
When i had a question i always received a fast response. Delivery was prompt.
I will be ordering again. A very happy customer!
MobStub is a disreputable company --- do not shop with them unless you enjoy tossing your money out! I do most of my shopping online and have never come across such a frustrating retailer. They send out the wrong product and then, when you try to get them to exchange it for the product you actually ordered - even providing the copy on the description page of the item -- they tell you there are no refunds or exchanges. Online customer service just says the same thing over and over -- no refunds, no exchanges. The customer service telephone number cuts you off after the recording suggests that you call back later. That's it. They only got one star because there was no selection for ZERO.
I bought the "best seller" WHICH WAS NOT WHAT I RECEIVED... I RECEIVED A PIECE OF $#*! NECKLACE FROM CHINA! NO BOX AS STATED! RETAIL PRICE SAYS $120.00 BULL$#*! OUR PRICE $10.00 IT LOOKS LIKE IT CAME OUT OF GUMBALL MACHINE... IF IT'S TO GOOD TO BE TRUE STAY AWAY!.,
Encircled Heart Necklace Made with Swarovski Elements - Assorted Finishes
Modern, chic, and unique, this stunning Encircled Heart Necklace Made with Swarovski Elements is the perfect way to add some sparkle to your outfit. You'll turn heads as the jaw-dropping crystals dazzle passerby. The gorgeous Swarovski Elements are pave-set around a heart pendant suspended within a circle carved with engraved hearts. It comes on an 18" L chain that will sparkle endlessly in the moonlight, showcasing each gorgeous stone. Add undeniable glamour to your evening look with this brilliant piece. Want to know more? Made with Swarovski Elements Crafted from brass Includes an 18" L chain Available in your choice of Silvertone or Goldtone Comes gift-box
$10.00 Our Price
$120.00 Retail
They are an awesome company. When I did a duplicate order, I was able to get ahold of them to cancel it via Facebook, Messager, and email and they responded very ASAP. I now have my friends and family ordering from MobStub. Always look forward to the new items they have for sale. I have ordered tons of things and I am completely satisfied. Prices are unbeatable.
Terrible company, will unsubscribe after reading all the others situations like mine. I ordered the "You are my Sunshine" braclet November 13. They took the money out of my account on the 17th, now here today, December 5 still no braclet! I sent an email a couple of days ago, but no reply. Going to report it to my Discover card and dispute the charge. Crooks!
Big time disappointment in this website do not order from it can't even talk to a person no phone number given I never received my product.
They suck, did not offer any real help on issue, rplied with BS response and closed the issue, I still do not have the item I ordered.
I am so disappointed in this company and I have learned a valuble lesson. On 11-27-14, I placed an order for the Mother /Daughter and the Grandmother/Granddaughter bracelets for gifts, order #******* and I received the Mother/Daughter bracelet two days ago and I tried to call the 888# the have on therir site and of course, I just kept getting a machine telling me to call back, which I did, to no avail! The machine directs you to their support email address and again, to no avail! These people are just downright crooks and just don't give a carp about you once they get your money. They could either respond by email or just be honest and credit my money back to my card for the item I didnm't receive. I am seriously considering contacting the Better Business Bureau in reference to this company.
So folks, save your time and money...
I paid for 2 items but only received 1. You can't talk to customer service at all just leave a msg. But they don't respond back to you. My order number is: *******. This was to be a Christmas gift, now I've got to go and replace this item with something else. NEVER NEVER will do business with them again. They get your money but you get no item.
I ordered something from this site, as it seemed a great place to buy cheap Christmas gifts. They sent me the wrong item. When I e-mailed customer service and asked for my money back, they said that "per their return policy," all incorrect or defective orders could only be exchanged. I asked if I could return the item and get my money back, and they refused. I spent $30 on a gift I never received. I do not even want the item any more, just my money back. The customer service reps refused to help me do a return. Had I known about their screwy return policy, I would never have ordered from them.
I ordered the necklace "I love you to the moon and back". It was very cheaply made, and within the first few hours of my 13 yr old wearing it, the charm was lost and fell off off. Also... DO NOT ORDER from this site... my CC number was stolen thru this site... check their reviews!
I ordered two necklaces, "you are my sunshine", 12$ down from 50$. Well, order cheap, get cheap when dealing with this company. I did not expect sterling silver as it says rodium, but, the way it is put together may last one to two days on neck. My first and last purchase from this company. The only reason I gave it a rating, is no review without it. Too bad they don't hve a minus rating, I would have gone with that.
OMG. I just got my 9" black Dawgs! And I love them! They are soooo comfortable. I received them 10 days after ordering and that was during Thanksgiving holiday. I will diffently order another pair or two in the near future. Let's see red, blue or purple? Maybe all three. Happy holidays to me!
I recently purchased a Bluetooth Stereo Headset as a gift. After a brief period 1 of the wires became loose and detached itself. Not sure how or if their return policy would work or if a major hassle would take place. I wrote an email to the company hoping for the best. It wasn't long (aprox 24 hrs) I was pleasantly surprised to receive instructions on how to obtain a replacement. The only drawback was the shipping department which I'm sorry to say would give an overall better rating. If they were on board with Sachie the person that handled my claim like a true professional. In spite of that department I would do business again because of Sachie.
Do not order from this company. I ordered leggings, size 3x, they were more like size 6, and they won't take them back... not ordering from them again.
DO NOT ORDER FROM THIS COMPANY! Mobstub advertises name brand items But you get cheap Made In China crap. I ordered the bluetooth headsets that are advertised bluetooth and got some thing in a zip lock plastic bag. It's supposed to be the being the neck bluetooth and the bag says made in China with a little paper telling me something about the "supposed bluetooth" that doesn't work. The company won't do anything about it.
I ordered a pair of beat headphones. Just arrived today and the bass is broken. Tried sending a message through their "Contact us page" and of course that page is "broken". Completely unsatisfied. DO NOT ORDER ANYTHING FROM THIS SITE!
DO NOT ORDER FROM THIS COMPANY! I ordered a necklace over a month ago, never received it. I left an email, and Ester got back to me saying sorry you never received your necklace I am going to find out and get back with you. After I left several not so nice messages, Esther got back to me once again saying my necklace was shipped and gave me a ups tracking number, so I looked up that tracking number and guess what it didn't exist! Something needs to be done about this company because it is a scam! Worst experience ever! Whoever is posting this company is great is friends/family! This company sucks!
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.
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