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MobStub has a rating of 2.4 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobStub most frequently mention credit card, phone number and return policy. MobStub ranks 8th among Daily Deals sites.
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Had a small problemwith mis-communication. The customer service was EXCELLENT, the we're quick to resolve my problem and did so with a very pleasant attitude. It was obvious to me that truly care about theit customers. Will definitely be a loyal customer in the future.
I ordered several weeks ago. I have heard nothing. I emailed and got a computer response like many others saying shipping mix up... I am calling my credit card company to cancel payment. Should have read the reviews
I love the deals on mobstub. Sure, they are generally off brand items but still, a deal is a deal. Besides, if you have an issue with anything, the customer service is on the ball, so there is little waiting for any problem to be rectified.
I'd ordered from them before and never had an issue until one time I had an email stating that my package was delivered on a Friday. Well, no package. I waited until the following week and still no package. I wrote to them asking what to do and eventually Lilly replied and asked a few questions. She ended up getting the product sent again and I just received it. Kudos to them for stepping up to the plate!
Mobstub has great deals and excellent service. Speed of turnaround is also a good feature. I especially liked the deal on the Beats Earphones by Dre! What a bargain. Thank you
Still haven't received my items. Tracking showed no progress and package is still in NY. Never again.
I bought a 2-pack of 10-foot, braided lightning to USB charging cables. It took 12 business days for them to ship, and almost a month until it showed up. I have been using them for 3 days, and they have already broken at the base of the lightning connector, and intermittently charge. I am very disappointed, and will NEVER purchase from them again.
Reasonable deals for cheap price. I have bought items ranging from faux jewelry to cell phone chargers. Quality is good. Items ship after the sale ends. No complaints. Order #/*******
Very unhappy with this company! I ordered Bluetooth headset on sept 3 received a email that they were shipped waited a week and never got them, sent at least 10 emails they responded that they would follow up with it and nothing! Took my money and didn't deliver! I finely sent a $#*! letter telling them I was turning them in and the following day I got a email my package was shipped, 2 days later came by fed x not usps. It took 1 1/2 months to receive my product. I will never buy from them again. BIG RIP OFF and the worst customer service I have ever delt with. Stay away.
Mobstub is a scam, my 14 year old saved up money to not buy himself a paor of Bluetooth headphones but to buy his younger brothers and sisters some too. We purchased early Sept. Two weeks later we got a shipping notice, 2 weeks later no package arrived so it contacted USPS and they said the package was NEVER shipped. So I contacted mobstub and got a computer generated reply. Got another reply the next day saying there's dome shipping problems "please be patient". Got another reply a few days later with a UPS tracking #. Only problem is the tracking# was from an old package that was shipped and delivered from FL to NY. I'M IN UTAH! Are you kidding me this is a scam website, they may be writing fake reviews! Stay clear away!
Ordered two items from MobStub on 9/8/14. Received email confirmation of their shipment. When package arrived the order contained only one item. I have been patiently emailing for over a month to get the rest of my order delivered. I was told there was a problem with a shipment and I would receive my item "soon." Soon has not yet come. On 10/13/14 I received an email offering store credit (?!) for my next purchase, if that was OK with me. I responded it was definitely not OK and if they could not deliver, then I expected the refund to be put on my credit card. No response from the company. Beware of MobSub!
I was a bit afraid after I read the bad reviews but I must say I was very satisfied with what I ordered and the timely fashion in which it arrived.
I emailed customer service. My BoHo watch did not work. The person I dealt with was very good. Got a new watch within 7 days. She wanted to make sure I was satisfied which I was. I like the variety of products. I like Mob Stub very much.
I'm always very satisfied with the items I have ordered from mobstub. Fast delivery and great prices. Don't hesitate just try it.
I love the things. I have bought make up brushes (2 sets), sheets, and recently a boho watch. Everything had been great quality. I receive my order very fast. Usually within a week or 10 days. I would highly recommend MOBSTUB.
Order #*******
Such a great deal, i got 2! This is my husband's brand of razor, men's Mach3 Razor Cartridges, so when i saw them on MobStub for only $35 per 16 pack, i was sold. I've ordered many things from this vendor, and they always come promptly and they give you a $1 social media discount.
This website is a scam! They take your money and don't send you the items. Their customer service does not respond via their support emails and they don't even have a phone number. Maybe that should've been my first clue. DO NOT BUY FROM THEM THEY WILL STEAL YOUR MONEY!
Mobstub has been a great site to shop online for discount prices. I have purchased several items and they have always been shipped in a timely manner. I recommend this site and their products.
I have ordered a number of items from MobStub and I have been very happy with the price, service and delivery. They offer great products at a great price shipped right to my door. I love scrolling through to see is being offered.
I order quite often from Mobstub. I have always had good experiences with them. Every product I have ordered has been of good quality and seemed to ship within a decent time frame. (order id #*******) I haven't had to return anything as of yet, so I can't comment on the returns side of it but as a whole, I like being able to get items at such a discounted price.
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.
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