MobStubReviews 732

I saw this ring in the computer it was beautiful, but when I recieved it was more than I expected. I Loved It very much I think it is one of the prettiest Rings I owen. I really love the looks of my ring. I would Tell everyone to buy from MobStub They have beautiful items and at good prices. I was very happy with my ring and I know others would be happy too. My Ring is so beautiful. It looks like I bought at high end jewlry store. I am very happy with my ring and I am going to buy another Ring. The quilty is wonderful.

I ordered the 3d mascara and never received an order or shipping confirmation the order was placed 6/3 and 2weeks later still never received it. I have been looking under my account and theres no record of the order. I have sent numerous emails with all of my info, i unfortunately do not have an order# since i never got the confirmation but gave my name address phone number email, the only response I get back is sorry we do not have an order on file please send us more info. They are awful and now i know why they do not have a phone number listed.

I was trying to place an order with Mobstub, and I could not get the order to process due technical problems due to weather conditions. I reported the situation to MobStub Customer Services and within a short time, a representative contacted me with solution. I received the ordered products and was very pleased with quality, pricing, and delivery. I will continue shopping at MobStub because of treatment, quality of merchandise, and customer service. Thank you Mobstub and Sachie who was very helpful!

First time I've ordered from them and the last. I work from home so online shopping is all I do.
I ordered an item from them not realizing they had a 7 business day shipping policy. But after finding that out I waited until enough time had passed and asked where my shipment was. They first spouted their 7 day waiting period. I said we are past that time frame and they said they would have to email shipment and to wait another 3 days to hear from them.
I asked for a refund instead. That they gave me without problem which I am thankful for. Definitely not a way to get a new customer!

I ordered an 18K Sterling Silver Ring from mobstub and within a day of wearing the item, a couple of the tiny cz stones had fallen out under minimal wearing/stress. I reported the incident to mobstub and sent pictures into the company for review. Upon receiving them, they apologized for the issue and issued me a NEW RING/replacement. I was so thankful!

Thank you, Mobstub Team (mostly Lilly) for assisting me with my issue and replacing my item! You guys are awesome!

I ordered 2 sets of a 6-pc sheet set. I received 2 comforters instead. I offered to send them back because I don't want or need them. The customer service rep, Ilana (who is very nice by the way and is really trying to help me), told me that the company didn't want the comforters back... I may donate them to some charity. However, I still want the 2 sets of 6-pc sheet set that I ordered. I don't know when I will get them but this has been ongoing for over a month now and I still don't have them. I wish everyone to have a better experience than I have been having... by the way, I was told that I would be getting these 2 sets... and if I do I will certainly rescind this review. After all, mistakes do happern, it's just that it's taking way to long to get what I ordered. Their sales are wonderful andn I have ordered other things and got them quickly. This is just one of the glitches in a shipping department and hope they can get my order to me soon. I want to add the customer service rep was a very nice person and is trying to help me.