MobStubReviews 732

I ordered a pair of cuff links that arrived looking great. When I got them out for Christmas wrapping, I discovered one cuff link had broken. After submitting a photo of the broken cuff link, they were quickly replaced, no problems, in a very quick turn around time. A great experience working with Lilly in customer service.

I received my items quickly, but one was not working properly. I messsaged the company and they promptly sent me a replacement. I would recommend this company.

I ordered gifts for co-workers on 12/1, hoping it would arrive by 12/18. Took them 7 days to ship the item (after I emailed customer service). Got stuck at the Brooklyn post office for another 8 days. Now the items won't arrive until 19th. Overcharged for shipping. Charge $17. For 1/2 pound shipment. Shipped first class. Package probably cost them $3-4 to ship. Buyer beware.

Ordered several fun gifts for the holiday. I ordered 3 pairs of gloves and received 6 pairs in the mail. I contacted MobStub to report the mistake. To my surprise they told me to keep the extras! A smart, customer focused company with many attractive products... Thanks MobStub.

I placed an order an hour ago and have tried reaching customer service to no avail. I need to cancel the order - please advise. My review may change if someone would respond.

My experience with MobStub has been great! Would definitely recommend them..

I purchased a necklace, it was a gift for my mom for Christmas. They sent me the WRONG necklace. I contacted support, 5 or 6 times, and they just ignored me. Never coming back again. I knew my mom really wanted that necklace and now she is not getting it, sadly.

I have ordered several items & they gave always been exactly as described for a really great price & super quick shippin. When I contacted customer service with a question they were speedy in their response & completely helpful!

Dec 8,22:12

I can't thank you enough. I so appreciate you going beyond your responsibilities to resolve my problems. Especially during such a busy time of year. May you have a wonderful Holiday Season. Thank you again, Marcia Vargas aka one happy customer.

I had the pleasure recently to be helped with a question I had about an order from Mobstub by Ilana. She is fantastic! She answered my question promptly and professionally, followed up with me and was pleasant and charming. She added to the great experience, to be sure. Not only did I receive a great product at a great price, I was helped by this charming woman. If her boss reads this, give her a raise!

Lilly worked with me in resolving a problem I had in receiving the wrong item. I wasn't going to try to ask for help with this problem but when I asked a question Lilly was quick to respond and has resolved the problem I had. Thank you so much.

Some how two orders were placed, I tried to cancel one ordered and they said it was already
Shipped... I cancel one order 10 minutes after it was placed. Never again!

Ordered a hat with a light in it. Can't find a number to call? Bummer

My order arrived defective and MobStub offered a replacement with minimal discussion. They stand by their products. They are an efficient and caring company. Thanks again Lilly.

I have purchased many items from MobStub and been very please with the quality of everything I have ordered. I have only had a couple of minor problems and the customer service has been very good. I would highly recommend this company to any one.

I recently ordered the luxurious looking down comforter that Mobstub had advertised. It was beautiful and plus and fluffy. What I received was a flat cheap looking comforter that has absolutely no filling whatsoever.

Beware! False advertising from these crooks

I ordered the Luxury Home Egyptian softness 1600 series sheets. I love them. They are so soft, comfortable, fit well and made well! You can't find queen size sheets with 4 pillow cases anywhere for $29. GREAT DEAL!