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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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GB
2 reviews
0 helpful votes
Follow Tina K.
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Easy as pie
June 8, 2024

Just enter you details as asked to, easy clear instructions, no problem unlocking the phone, thanks

Date of experience: June 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Tina,

Thank you for your feedback and for choosing our service!

We're thrilled to hear that you found our site easy to use and appreciated the clear instructions provided. If you encounter any issues or need further assistance, especially with the unlocking process, don't hesitate to reach out.

For your reference, here's your unlock code: **9290700928278251**. If your Huawei P20 lite doesn't prompt you to enter this code when inserting a non-EE sim card, you may need to use our Remote USB Unlock service, which requires an additional fee.

We hope everything goes smoothly, and your phone gets unlocked without any issues. If you need any further help, feel free to let us know!

Best regards,

Charlotte

Kentucky
1 review
0 helpful votes
Follow Jennifer G.
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Mobile unlock
June 8, 2024

The service was very professional and quick, I would recommend anyone who needs there phone unlocked to try mobile unlock

Date of experience: June 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Jennifer,

Thank you so much for your kind words and for recommending our services! We're delighted to hear that you found our service to be professional and quick. If you have any other questions or need further assistance with your Galaxy A03s or any other device, feel free to reach out.

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow R R.
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Trust worthy, legit service
June 8, 2024

Was nervous to try out this service, bought a refurb phone from Amazon, unfortunately was still locked to Vodafone. Not a Vodafone customer, so I thought I'd try this. They are a google sponsored service provision, which inspires confidence.

The negative reviews are simply because you do need to pay an additional £26 to obtain the unlock code after the initial eligibility check (lost or stolen etc). However service is legit, unlock code received by email after about 30 minutes.

Date of experience: June 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi R Bevis,

Thank you for sharing your experience. I'm glad to hear that you found our service legit and that you received your unlock code promptly. I understand that the additional payment might have been a surprise, but all costs, including the £26 for the unlocking code, are clearly outlined on the checkout page before purchase.

If your phone does not prompt you for the unlocking code "6356311644545207" when you insert a non-Vodafone SIM card, then you'll need to opt for the Remote USB Unlock service to complete the unlocking process. This is a common requirement for some handsets, especially if they don't ask for an unlocking code.

Our goal is to ensure your phone gets unlocked as smoothly as possible, so if you need further assistance, don't hesitate to reach out. Thanks for choosing us to unlock your Huawei P smart from Vodafone UK!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Toni T.
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Fab & fast!
June 8, 2024

Paid the first payment for the checks to be completed, then paid the final payment to get the unlock code. It did say it could take a while but within the hour I got a notification to say my code was ready, entered it into my nans phone and everything was sorted!
Super easy and super quick service!
Nothing was complicated!
Thanks very much!

Date of experience: June 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Mrs. Duke,

Thank you for your wonderful feedback! We're thrilled to hear that our service met your expectations and that you found it super easy and quick. It's great to know that your nan's phone is now successfully unlocked and ready for use with her new SIM card.

If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your trust in us and are always here to help!

Best regards,
Charlotte

California
1 review
0 helpful votes
Follow Robert K.
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Very thorough
June 8, 2024

Contacted mobileunlock by email requesting an unlocking code for Samsung Galaxy A5 with full details of the phone ie:manufacturer's model, imei number, serial number, device age,.
Mobileunlock replied with thank you email and requesting payment for eligibility checks i replied with card details. Mobileunlock replied saying that eligibility checks had been completed successfully and requested card payment for unlocking codes which i did as requested.
31-05-2024 I received email from mobileunlock with the list of unlocking codes and full instructions how to enter codes to unlock the phone.
I carried out the instructions on the phone as explained and everything worked out very satisfactory and phone working perfectly.
I would like to congratulate mobileunlock for the efficient way they processed my request, Thank you R.Wright Agriculture

Date of experience: June 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Robert,

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our service and that your Samsung Galaxy A5 is now unlocked and working perfectly. Your detailed feedback is greatly appreciated and will surely motivate our team to keep delivering efficient and reliable services.

If you have any other devices that need unlocking in the future or if you know anyone who might benefit from our services, we'd be more than happy to assist.

Enjoy your unlocked phone!

Best wishes,

Charlotte
MobileUnlocks Team

Thailand
1 review
0 helpful votes
Follow Bob Y.
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Worked very quickly and at a reduced price to my carrier.

Date of experience: June 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Arnav Jhaveri,

Thank you for taking the time to leave your feedback. We're thrilled to hear that we were able to quickly unlock your iPhone 15 Pro and that our Premium Service met your expectations within just 5 business days.

We appreciate your patience with any challenges in attaching documents and are glad it was resolved. Your experience is invaluable to us, and we will continue to work on improving our process based on feedback like yours.

If you need any further assistance or have any questions, feel free to reach out. Enjoy your unlocked iPhone!

Best regards,
Charlotte

California
1 review
0 helpful votes
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The process works!
June 7, 2024

This site works. I was a little apprehended when the site initially told me it will take 14 days for the unlock process to complete but, it was all smiles when I got an email on the sixth day that my phone is completely unlocked. The process is easy and everything is done online.

Date of experience: June 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Jeremiah,

Thank you for sharing your positive experience with us! We're delighted to hear that your iPhone 14 Pro was unlocked quicker than expected and that you found the process easy and straightforward. Your satisfaction is our top priority, and feedback like yours helps us continue to improve our services.

If you have any other devices you need to unlock or any further questions, don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

Canada
1 review
0 helpful votes
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Malgré que je n'ai pas été capable de trouvé le coût exact de la transaction avant de la faire, preuve est faite que cela a bien fonctionner dans les 5 jours affiché au départ. Donc, bien satisfait.

Date of experience: June 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Cher Sylvain Benoit, Merci d'avoir partagé votre retour! Je suis heureux d'apprendre que vous êtes satisfait du résultat et que le processus de déverrouillage de votre iPhone 5S sur le réseau Rogers Canada a été complété dans les délais prévus. Nous apprécions votre compréhension des coûts impliqués, qui incluent la vérification d'éligibilité et le paiement de déverrouillage standard, qui ont tous deux été clairement indiqués avant votre achat. Le statut de votre commande étant « Déverrouillage terminé » confirme que tout s'est bien passé. Si vous avez d'autres questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour vous aider! Cordialement, Charlotte

GB
1 review
0 helpful votes
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Awesome service!
June 7, 2024

Very positive experience from start to finish! One is able to follow the process which was very seamless and relatively quick with updates regularity provided by way of reassurance on the progress. I would use MobileUnlocks next time l have a similar issue and would have no hesitation in recommending them to friends and family desiring the same service.

Date of experience: June 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Edward,

Thank you so much for your glowing review! It’s wonderful to hear that you found our process seamless and quick, and that our regular updates provided reassurance throughout. We strive to ensure our customers have a positive experience, so your satisfaction means a lot to us.

We're delighted that you would use MobileUnlocks again and recommend us to others. Your feedback serves as a great motivation for our team to continue providing excellent service.

Wishing you the best with your unlocked iPhone 11!

Warm regards,
Charlotte

GB
1 review
0 helpful votes
Follow Tara P.
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Unlock iPhone
June 7, 2024

IPhone was unlocked within 15 minutes which was great, made one payment of 11.99 at the start which I thought was the cost but then got another charge to pay to complete the service of 26.00, which I was not aware but it does give you the option as stated the 11.99 is to check the eligibility. But happy my phone is unlocked now..

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Tara,

Thank you for your feedback and for choosing us to unlock your iPhone 11!

I’m glad to hear that your phone was unlocked within 15 minutes and is now ready to use. I understand that the two-step payment process was a bit unexpected. As you mentioned, the £11.99 payment covers the Eligibility Check to ensure your device can be unlocked, and the £26 is for the actual unlocking service. This information is outlined on our checkout page before you finalize your purchase to provide transparency.

We appreciate your understanding and are happy to have been able to assist you promptly. If you have any other questions or need further assistance, feel free to reach out.

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Nik H.
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Quick phone unlock
June 6, 2024

Upon getting a phone for my son, I didn't realise his sim would not work in it. I was recommended MobileUnlocks and it was a very simple process. It was all done quickly and without leaving my house!

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi N C Hughes,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that the unlocking process for your son's phone was smooth and convenient. We're glad to have been of help and that you found our service quick and efficient.

If you ever need assistance in the future, don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

Libya
1 review
0 helpful votes
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Great services
June 6, 2024

Very useful and I'm so happy to use your website to resolve my problem
Seriously, I'm trust to use your services

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Mr. Mannaa,

Thank you so much for your positive feedback! We're delighted to hear that you're satisfied with the services provided by MobileUnlocks and that your iPhone 11 Pro Max from Al Madar Libya has been successfully unlocked.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte

Alabama
1 review
0 helpful votes
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Absolutely loved their service!
June 6, 2024

I was so impressed given a 3 day expectations and it was done in less than 10 hours! Major loveee would return

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Christian Smith,

Thank you so much for your wonderful review! 🎉 We're thrilled to hear that you had a great experience with us and that our service exceeded your expectations in such a short time. Your positive feedback truly means a lot to us and inspires us to keep delivering top-notch service.

If you have any other devices you need help with in the future, don't hesitate to reach out. We'd be more than happy to assist you again!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Quicker than expected
June 6, 2024

So I paid the initial fee, approved. Moved on to the unlock process. I was a bit upset it was going to take five days but I just had to wait. However, my unlock was done in less than 48 hours so I was very pleased.

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi L Broddle,

Thank you for your feedback! We're delighted to hear that your unlocking process was completed faster than expected and that you're pleased with the service overall.

If you have any further questions or need additional assistance, please don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte

Illinois
1 review
0 helpful votes
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Calidad
June 6, 2024

Muchas gracias por desbloquear, mi IPhone 12 pro, estaba consternado
Pero ahora ya lo puedo usar mi cell despues de 1dia y Medio por el peoceso de desbloqueo, vale la pena, y cobran muy barato, no son una estafa, confien en ellos, traban exelente. Muchas gracias.

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Cristóbal, ¡Gracias por tus amables palabras y por compartir tu experiencia con nosotros! Estamos encantados de saber que ahora puedes usar tu iPhone 12 Pro sin ningún problema. Es maravilloso saber que encontró nuestro servicio confiable y asequible. Si tiene otros dispositivos en el futuro o conoce a alguien más que pueda necesitar nuestros servicios, estaremos encantados de ayudarle. Saludos cordiales, Carlota

Albania
1 review
0 helpful votes
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This is the best website for iphone unlocking I have ever try.Finally I managed to unlock my iphone 13 from AT&T USA and now my phone is fully unlocked so I can use it with every sim card.

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Florian,

Thank you so much for sharing your positive experience with us! I'm thrilled to hear that you successfully unlocked your iPhone 13 from AT&T USA and can now use it with any SIM card. It's great to know that you found our service to be trustworthy and effective.

If you have any other devices you need unlocking in the future or any questions, please don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

Texas
2 reviews
0 helpful votes
Follow Pin O.
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Perfect
June 5, 2024

It was Fast and safe did what i wanted and Glad i chose them

Date of experience: June 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Pin Torres,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service fast, safe, and effective in unlocking your iPhone 14 Plus. If you have any further questions or need additional assistance, feel free to reach out. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Fantastic
June 5, 2024

This is a fantastic service I would highly recommend it does not take long to get up and running

Date of experience: June 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Terry,

Thank you so much for your positive feedback! We're thrilled to hear that you had a smooth experience with our service and that it was recommended by a friend. It’s great to know you found our pricing fair and the process efficient.

If you have any questions or need further assistance in the future, don't hesitate to reach out. Enjoy your unlocked Samsung Galaxy A20e!

Best regards,
Charlotte

Alabama
1 review
0 helpful votes
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IPhone unlocked from ATT
June 5, 2024

I was extremely skeptical at first due to the length of time it took to complete, but it worked as advertised so I'm glad.

Date of experience: June 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mark,

Thank you for sharing your experience! We're thrilled to hear that you were able to unlock your iPhone SE 2020 as intended. We understand that the process can take some time, and we appreciate your patience.

It's great to know that we could help you repurpose an old work phone for your son, ensuring you both stay connected without the need for a new device.

If you have any further questions or require assistance with anything else, feel free to reach out. We're here to help!

Best regards,
Charlotte

Texas
1 review
0 helpful votes
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I'm impressed
June 5, 2024

Needed my phone unlocked for me to put on Verizon for my son. Process for easy, took a little time, but all in all it worked out.

Date of experience: June 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Danielle,

Thank you for your feedback and for sharing your experience! We’re glad to hear that the unlocking process worked out for you, even though it took a bit of time. It's great to know your son can now use the phone on Verizon.

If you have any other needs or questions in the future, please don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte