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MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.
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I thought it was going to be difficult in fact very easy to use, I would not hesitate to use the service again if I needed to, overhaul excellent
A friends phone was locked and I found this online and decided to try. They got the code and phone was unlocked in 24 hrs! Was kept up to date on the status and they completed it smooth and efficiently! Great service, I would recommend.
Hi Shelled Halladay,
Thank you for sharing your experience with us! We're delighted to hear that your Galaxy Grand Prime is now unlocked and that you were satisfied with our service and communication throughout the process.
If you have any other devices that need unlocking in the future, please don't hesitate to use our services again. Your recommendation means a lot to us, and we appreciate your support.
Best regards,
Charlotte
I was a bit worried about using an online phone lock company but it was very safe, fast, and easy
Hi C Stokes,
Thank you for your review! We're delighted to hear that you found the service safe, fast, and easy to use.
If you have any other devices to unlock in the future, we are here to help make the process just as smooth. Enjoy your newly unlocked phone!
Best regards,
Charlotte
Waited a little over 40 hours because they had to go to manufacturer but I got my unlock codes and I'm good
Hi Christine,
Thank you for your feedback and patience throughout the process! I'm glad to hear you received your unlock codes and that everything's good now. If you need any further assistance, feel free to reach out.
Best regards,
Charlotte
Muy fácil y segura, estoy muy satisfecho porque ya había hecho varios intentos con otras fuentes y ninguno pudo lo que ellos hicieron, me liberaron el teléfono. Lo recomiendo, te brindan asistencia de como va el proceso. 10 de 10
Hola José López, ¡Muchas gracias por tu fantástica reseña! Estamos encantados de saber que tuvo una experiencia positiva con nosotros y que pudimos desbloquear su iPhone 8 Plus con éxito después de varios intentos con otros servicios. ¡Su recomendación significa mucho para nosotros y nos complace haber sido su primera opción! Si necesita más ayuda o tiene alguna pregunta sobre nuestros servicios, no dude en comunicarse con nosotros. ¡Siempre estamos aquí para ayudar! Saludos cordiales, Charlotte de MobileUnlocks
My son was being overcharged for his contract and they wouldn't offer a better deal.
Having paid his phone off, I was aware of a good deal with a company and needed the phone unlocking.
Finding MobileUnlocks on Google, I'd read the reviews and recommendations and they lived up to my expectations.
Phone unlocked within a hour, could have been sooner but I was busy and checked after the recommended hour.
Phone unlocked, new sim in.and ready to go with a cheaper sim card deal.
10/10.
Hi Mrs. Neame,
Thank you so much for your kind words! I'm delighted to hear that you had a great experience using our service and that your son's phone is now successfully unlocked and set up with a new, cheaper SIM card. We pride ourselves on efficiency and reliability, so it's wonderful to know we lived up to your expectations.
If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. Enjoy the savings and the seamless service with the new provider!
Best regards,
Charlotte
Bought an iPhone second hand and didn't realise it was locked: thank fully unlocked within 30 mins from point of payment. Can't fault it!
Dear Ellie,
Thank you for your review! We're thrilled to hear that our service met your expectations and that your iPhone 11 was unlocked swiftly. We always strive to provide quick and efficient service at a competitive price, so it's wonderful to know we succeeded in your case.
Should you have any further questions or require additional assistance, please don't hesitate to reach out. We appreciate your feedback and choice to use MobileUnlocks.com.
Best regards,
Charlotte
Received the code within an hour, it worked.
Good service. Wasn't impressed with the sneaky split up payment method. Would prefer to just pay once with a clear upfront cost. Not get caught out by small print which leaves a bad taste. I would have chosen another option in hindsight.
Hi Carl,
Thank you for sharing your feedback! I'm glad to hear that your unlock code worked successfully and that you received it promptly. We strive to ensure our services are efficient and reliable.
I understand your concern regarding the payment process. Our goal is to provide a clear outline of the costs prior to purchase. As per our terms and conditions:
> "As stated on the order summary page prior to purchase, if your handset doesn't ask for an unlock code prior to payment, then we will not be able to unlock the device but still incur submission costs and you will instead have to use a Remote USB unlock at additional cost."
Your feedback about preferring a single, upfront cost is valuable, and we'll certainly consider this as we aim to improve our service in the future.
Thank you for choosing MobileUnlocks, and we hope you enjoy your unlocked Samsung Galaxy S8!
Best regards,
Charlotte
Really simple and swift, I can't use phones very well but this was so straight forwards
Hi Natalie,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service simple and straightforward, especially when it came to helping you unlock your father-in-law’s phone. It's fantastic to know we could assist you promptly.
If you ever need any more help with your devices or have any questions, please don’t hesitate to reach out. We appreciate your business and hope to serve you again in the future.
Best regards,
Charlotte
MobileUnlocks Team
I needed an out of contract iPhone to be unocked, as a friend of ours needed a phone urgently, but his sim was with a different carrrier. So i had this old iPhone, searched the net for companies that could do this, and I found MobileUnlocks.
Obviously, I checked reviews first, and everything checked out, so I went ahead with the unlock.
Quick! Easy! And cheap! Thank you!
Hi Marcus,
Thank you so much for your glowing review! We're delighted to hear that you had a quick, easy, and affordable experience with MobileUnlocks. We always strive to make the unlocking process as smooth as possible, and it's fantastic to see that we met your expectations.
If you ever need our services again or have any friends who might need a phone unlocked, don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Many thanks to MobileUnlocks for unlocking my Iphone 15 from AT&T. This unlock was not standard, since I had bought and financed the phone through AT&T, and still had two years to go before paying off the $1100 still owed. Under these circumstances AT&T doesn't provide an unlock unless the the phone is completely paid off, but I was able to unlock it through MobileUnlocks in less than two weeks (and at a small fraction of the amount still owed). Due to my specific situation MoblieUnlocks had to go through various processes to get it unlocked, and I was continuously informed of where I stood every step of the way.
Hello M Philippakos,
Thank you so much for your kind words and detailed review! We are thrilled to hear that we could assist you in unlocking your iPhone 15 Pro from AT&T, especially given the complexity of your situation. It's great to know that our communication and service met your expectations and provided a resolution in a timely manner.
We truly appreciate your trust in MobileUnlocks and are delighted that our service could offer you a solution where the standard methods could not. If you need any further assistance in the future or have any other devices to unlock, please don't hesitate to reach out.
Enjoy your newly unlocked iPhone!
Best regards,
Charlotte
No estoy satisfecha todavía no arreglaron mi teléfono y ya pagué mucho dinero no sé qué está pasando ya ha sido muchos días no sé qué hacer no estoy satisfecha no estoy satisfecho
Hola Sara, gracias por comunicarte. Entiendo tu frustración y estoy aquí para ayudarte. Según nuestros registros, el estado de su pedido para desbloquear su iPhone 14 Pro Max es "Desbloqueo completo". Esto significa que el proceso de desbloqueo ha finalizado con éxito por nuestra parte. Esto es lo que debe hacer para asegurarse de que su teléfono esté listo para usar: 1. Conecte su iPhone a WiFi. 2. Apague el iPhone y vuelva a encenderlo. Si ya siguió estos pasos y aún tiene problemas, háganoslo saber para que podamos investigarlo más a fondo. Estamos comprometidos a asegurarnos de que nuestro servicio cumpla con sus expectativas. ¡Gracias por su paciencia y esperamos que disfrute pronto de su iPhone desbloqueado! Saludos cordiales, Carlota
I waited days for this to go through that meant being without a phone dangerous as I am older person with disabilitys
Dear Catherine,
Thank you for sharing your feedback and I’m truly sorry to hear about the inconvenience you faced. I understand how essential it is to stay connected, especially in your situation.
I see that your order status is "Unlock Complete" and the unlocking codes provided are:
- NCK: 13695846
- MCK: 27941395
Could you please confirm whether your Galaxy A14 prompts you to enter these codes when you insert a non-Telstra SIM card? If your phone does not ask for an unlocking code, a Remote USB Unlock will be necessary, as stated in our policy.
The unlocking process can sometimes require multiple steps. The costs were outlined during the checkout process: the initial Eligibility Check at $14.99 and the Standard Unlock at $91. All costs are clearly mentioned to avoid surprises.
Please let us know if you need assistance with the Remote USB Unlock or any other part of the process. We’re here to ensure you get connected as swiftly as possible.
Best regards,
Charlotte
I entered the details of my phone and made payment, my Huawei phone was unlocked and working on my new network in less than an hour. Very happy.
Hi Damian,
Thank you so much for sharing your positive experience with us! I'm thrilled to hear that your Huawei P smart Pro 2019 was unlocked quickly and seamlessly. We understand the importance of speedy service, especially when you need your device to be unlocked in a pinch.
If you need any assistance with your other handset or have any further questions, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
I am so grateful to found this service! Strongly recommend to anyone who have a trouble with their locked phone. Mine took 3 days to unlocked the device, it works well with other Simcard now.
Hi Cindy Leann,
Thank you so much for sharing your positive experience with MobileUnlocks! We're thrilled to hear that our service was able to unlock your Galaxy Z Flip5 successfully and that you're now able to use it with other SIM cards.
If you have any more devices you need help with in the future or any questions, don't hesitate to reach out.
Safe travels and enjoy your unlocked phone!
Best regards,
Charlotte
So honestly I wasn't sure if this was going to be legit but in 2 days my phone was unlocked I use Roger's and phone was locked to talus. So I am super happy. And the price wasn't bad either. I live out in the country and it means I would have had to travel to a bigger city to find a store to unlock phone. So this was way easier for me. Thank u
Hi Vicki Patrick,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that your Samsung Galaxy S7 is now successfully unlocked and that the process was convenient for you, especially given your location. We're glad we could save you the trip to a bigger city!
If you have any other devices that need unlocking or any further assistance, feel free to reach out.
Best regards,
Charlotte
Thought bit of con pay twice at first but overall cost together was very good and speed of doing excellent highly rate mobileunlocks good service price good very satisfied actually excellent service
Hi Wayne,
Thank you so much for sharing your experience and for the positive feedback about our service! We understand that making two payments can initially seem like a hassle, but we ensure that all costs are transparently outlined before purchase. As you mentioned, the overall process is streamlined and provides great value for the service.
Great to hear that you're satisfied with the speed and quality of our service. If you have any other phones that need unlocking in the future or any further questions, feel free to get in touch. We're always here to help!
Thanks again for choosing MobileUnlocks!
Best regards,
Charlotte
Orginally unlocked my EE samsung s10 phone before and this was so quick and easy to get the unlock codes but then My phone said no sim no network and i thought it was blocked, it was my sim tray that was wonkey all along ha ha and the phone was actually unlocked all along, as it was coming up with sim no network i thought maybe EE locked the phone so wasted money on getting an unlock code from mobile unlocks etc and havent used the codes at all because i have sorted the issues and now feel like an idiot for buying unlock codes that i never needed to buy
Hi C Hutchinson,
We appreciate you sharing your experience with us! It sounds like you went through quite the journey with your phone. Mistakes happen to all of us, and it's great to hear you were able to pinpoint the issue with your SIM tray.
While we can't offer a refund for the reasons you mentioned, we're glad to know that you found our service quick and easy to use. We hope you keep us in mind for any future needs, and we'll be here to assist you with any unlocking requirements you have.
Feel free to reach out if there's anything else we can do for you!
Best regards,
Charlotte
Clear and to the point instructions on how to be able to do this with least fuss
Dear B Head,
Thank you for your feedback and for choosing MobileUnlocks.com to unlock your Samsung Galaxy S7 from the network EE UK.
From our records, it seems your order status is "Unlock Complete," and you should have received the unlocking code "9613971759173604" for your device. If your phone doesn't prompt you to enter an unlocking code when you insert a non-EE SIM card, a Remote USB Unlock will be necessary, requiring an additional fee.
As mentioned, all required costs are outlined on the checkout page prior to purchase:
- £11.99 for the Eligibility Check
- £26 for the Standard Unlock
Here’s a snippet from our terms:
"4.1 An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible SIM card is placed in the device. As stated on the order summary page prior to purchase, if your handset doesn't ask for an unlock code prior to payment, then we will not be able to unlock the device but still incur submission costs, and you will instead have to use a Remote USB unlock at additional cost."
If you’re ready to proceed with the Remote USB Unlock, we’re here to help you through the process. This additional step is sometimes necessary with certain phones to complete the unlocking.
Looking forward to assisting you further!
Best regards,
Charlotte
Very fast and good service and i recommend everyone to use the service
Hi Sultan Mahmood,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our service and that you found it fast and efficient.
If you need any further assistance or have any questions, feel free to reach out. We're always here to help.
Best regards,
Charlotte
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anthony,
Thank you for your positive feedback! We're delighted to hear that you found our service easy to use and professional. It's great to know that you had an excellent overall experience with us.
If you ever need to unlock another device in the future, we'll be here to help. Don't hesitate to reach out.
Thanks again for choosing MobileUnlocks!
Best regards,
Charlotte