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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews

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GB
1 review
0 helpful votes
Follow Donna P.
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Quick and easy
July 11, 2024

Really quick and easy process that allowed me to unlock an emergency replacement phone. Process was simple and well explained from start to finish. Job done well within specified time frames.

Date of experience: July 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Donna,

Thank you so much for your positive feedback! We're delighted to hear that you found our process quick, simple, and well-explained. It's great to know that we could help you unlock your emergency replacement phone within the specified time frames. Your satisfaction is our priority, and your kind words reaffirm the hard work we put into our services.

If you need any further assistance or have more phones to unlock in the future, we’re here to help!

Best regards,
Charlotte

Kenya
1 review
0 helpful votes
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I was in a panic mode
July 11, 2024

At first i thought it was a scam i did the process risking and been in a panic i havent in this situation before but for now i can refer anyone who has a similar issue

Date of experience: July 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mark Kiprotich Sigilai,

Thank you for your feedback and for trusting our service even when you were initially skeptical. I'm glad to hear that you were able to complete the unlocking process successfully, and we truly appreciate your recommendation to others.

If you have any further questions or need assistance, feel free to reach out. We're here to help!

Best regards,
Charlotte

Mexico
1 review
0 helpful votes
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AT&T USA
July 11, 2024

Quede Asombrado! La verdad es que si es elevado el costo pero valió la pena! Página super confiable si tenia mis dudas pero la verdad super recomendable para liberar su celular! Sigan así espero que sigan teniendo muchos más clientes y sin más por el momento los super recomiendo 10/10!

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Andrew, ¡muchas gracias por tu brillante reseña! Estamos encantados de saber que tuvo una experiencia positiva al desbloquear su Galaxy Z Fold4 con nosotros y que nuestro servicio superó sus expectativas. Entendemos que el costo puede ser una preocupación, pero nos esforzamos por brindar un servicio de desbloqueo confiable y efectivo. Sus comentarios nos aseguran que estamos en el camino correcto y nos motivan a seguir brindando un servicio de primer nivel. Si necesita desbloquear otros dispositivos o tiene alguna pregunta en el futuro, no dude en comunicarse. ¡Gracias por recomendarnos y por tu apoyo! Saludos cordiales, Carlota

GB
1 review
0 helpful votes
Follow Richard D.
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Fab quick service
July 10, 2024

Was pleasantly surprised at how quick and easy it was to unlock all in the comfort of my own home. Instructions were clear and progress was updated regularly. I felt confident and satisfied with the service.

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Richard,

Thank you so much for your positive review! I'm thrilled to hear that you found the process quick and easy and that the instructions were clear and helpful. We strive to provide a seamless experience and it's great to know that you felt confident and satisfied with our service.

If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your unlocked Huawei P smart!

Best regards,
Charlotte

Texas
1 review
0 helpful votes
Follow Shelqim E.
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Didn't think at first it was going to work but as I waited they satyed consistent with comunication until the end and came through and did everything they advertised and I couldn't be happier I loved everything they did over all id say 5 stars for sure.

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Shelqim Mustafa,

Thank you so much for your wonderful review and for trusting us with unlocking your Samsung Galaxy S9! We're thrilled to hear that you had a positive experience with our service and that everything worked out as advertised. 😊

If you ever need our services again in the future, you know where to find us. We appreciate your recommendation and look forward to serving you again!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Samuel O.
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Impressive service
July 10, 2024

I recently used Mobile Unlocks to unlock my iPhone 6s Plus, and I couldn't be more satisfied with the service. The entire process was impressively fast and straightforward. From start to finish, it took just a few hours to complete the unlock, allowing me to use my phone with a new carrier almost immediately.

The website was user-friendly, making it easy to navigate through the steps needed to submit my request. Clear instructions and an intuitive interface ensured I had no issues providing the necessary information.

Reliability was a key factor for me, and Mobile Unlocks delivered. My iPhone 6s Plus was unlocked without any issues, and I've experienced no problems since switching carriers. I highly recommend Mobile Unlocks to anyone looking for a quick, easy, and dependable mobile unlocking service.

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Samuel Anane,

Thank you for sharing your positive experience with Mobile Unlocks! I'm thrilled to hear that you found our service fast, straightforward, and reliable. Providing a seamless and user-friendly process is our top priority, and I'm glad we met your expectations.

If you have any more devices that need unlocking or any other questions, please don't hesitate to reach out. Enjoy your iPhone 6S Plus with your new carrier!

Best regards,
Charlotte

France
1 review
0 helpful votes
Follow Aude-elvire E.
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I was scared at first by thinking it would be a scam and being asked to pay at many times but then I waited and my phone did get unlocked so yeah it's not a scam

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Aude-elvire,

Thank you for sharing your experience with us! We understand that the multiple payments can be confusing at first, but we're thrilled to hear that your iPhone 15 Plus is now unlocked and that you're happy with the result.

We clearly outline all costs, including the Network Check, Eligibility Check, and the Standard Unlock, on the checkout page before any purchase. This ensures that there are no hidden fees and you know exactly what to expect.

If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Rich S.
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Does what it says in the tin
July 10, 2024

Gave my daughter an old iPhone and it needed unlocking, if it isn't clear to you what they do you're probably in the wrong place.

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Richard,

Thank you for sharing your feedback! I'm glad to see your order for unlocking your iPhone 8 from Tesco Mobile has been successfully completed. We strive to make our services as clear and straightforward as possible. Your daughter should now be able to use the phone without any issues.

If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy the unlocked iPhone!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow Mrs U.
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Very fast and reliable
July 10, 2024

First time I used this service.
Absolutely no problems, very fast unlocking and with very little effort.
Notification is sent via email and progress!
Will use this service again, many thanks.

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Mrs. Bars,

Thank you so much for your wonderful feedback! We're delighted to hear that you had a smooth and efficient experience with our service. Your kind words and trust mean a lot to us, and we're thrilled you found our process easy to follow and reliable.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Mrs S Y.
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Old iphone unlocking
July 10, 2024

Worked perfectly and surprisingly fast. All done over wifi. Very satisfied 😊

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mrs. Ford,

Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth and speedy experience unlocking your iPhone SE. Your satisfaction is our top priority, and it’s great to know we hit the mark for you.

If you need any more assistance in the future or have any questions, feel free to reach out.

Best wishes to you and your son with the newly unlocked phone!

Warm regards,
Charlotte

Jamaica
1 review
0 helpful votes
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Really great works faster than expected. They said 3 days but it finished in minutes.Great app

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Hero Brissett,

Thank you so much for your fantastic review! We're thrilled to hear that you had a positive and speedy experience with our service. It's great to know that our app met your expectations and that you found the process straightforward.

If you have any other phones that need unlocking or further questions, feel free to reach out.

Have a wonderful day!

Warm regards,
Charlotte

North Carolina
1 review
0 helpful votes
Follow Indu I.
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Faster and smoother
July 9, 2024

I tried many things to unlock and finally found the right solution through this site

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Indu Nair,

Thank you for your feedback! We're delighted to hear that you found the right solution to unlock your iPhone XR with us through MobileUnlocks.com.

Just to clarify, you have successfully completed the Eligibility Check for $28.99 and the Standard Unlock for $50, and your order status is "Unlock Complete." That means your iPhone XR should now be unlocked and ready for use with any compatible network.

If you have any questions or need further assistance with your unlocked phone, feel free to reach out. We're here to help ensure you have a smooth experience moving forward!

Best regards,
Charlotte

New Jersey
1 review
2 helpful votes
Follow Gulam K.
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I was trying to unlock my Ultra 22 from verizon so I google an unlocking company and mobileunlock came on the top so I just paid $29 at the begining and got to know that I have to make another $50 to complete my unlock request so I did made $50 as well.
After few hours I got an email saying that the unlock code is ready and you can unlock your phone now but I tried to unlock it my phone is not even prompting me to add this code and when im trying to contact this company there's only chat support available to send message only and then you would have to wait for then to respond and its already 9 hours that im waiting for their response and you cant even send them a second message before thell respond to your first message. And now they're only giving me the credit to use on their site which is not fair at all!

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Iqra Fatima,

Thank you for sharing your experience. I understand your frustration with the unlocking process for your Galaxy S22 Ultra 5G from Verizon USA. Based on the information you've provided, it seems that your phone is currently classified as "Hard-Locked," a status provided by the carrier, which means it can't be unlocked using a standard unlock code:

As per our policy:

1. **Hard-Locked Phones**: Unfortunately, if a phone is hard-locked by the carrier, a refund cannot be issued, but credit notes are provided for future use on the site.

If the phone is not prompting you to enter the unlock code, it's possible that a Remote USB Unlock might be required for your device.

I understand that this isn't the outcome you hoped for, and I'm sorry for any inconvenience caused. Please allow some additional time for our chat support team to get back to you. They will be able to provide more specific guidance.

If you have any other questions or need further assistance, feel free to ask.

Best Regards,
Charlotte

South Africa
1 review
0 helpful votes
Follow Mr I.
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It's quick and legit as long you follow instructions

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mr. Mahlo,

Thank you for reaching out.

I see that you have successfully completed the unlock process for your iPhone 12 from Vodacom South Africa. Great job!

To clarify the payments you've made:
1. **Eligibility Check:** $14.99
2. **Standard Unlock:** $36

All our costs are clearly outlined on the checkout page before purchase. No further payments are required as your order status shows "Unlock Complete."

If you haven't already done so, follow the final unlock instructions shared in your completion email. Connect your iPhone to WiFi, restart it, and you should be good to go. If you face any issues or need further assistance, please let us know, and we'll be happy to help.

We hope you enjoy your unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Philip L.
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Its very good, go for it
July 9, 2024

It was very good i like it. My sim card works, there were easy to use

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Philip,

Thank you so much for your positive review! I'm thrilled to hear that you found the process straightforward and that your SIM card is working perfectly after the unlock. It's great to know that you chose us based on our reputation and found the quality of our service satisfying.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Tanya R.
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Hidden charges
July 9, 2024

They unlocked my phone but I wasn't aware the initial payment was just a check then once that was done they ask for another payment to actually unlock the mobile.
But all in all they were fast, convenient and did what I needed so the cost wasn't the end of the world.

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Tanya,

Thank you for sharing your feedback! I'm glad to hear that you found our service fast and convenient and that we were able to unlock your iPhone 12 Mini successfully.

I understand that the initial payment for the eligibility check followed by the unlocking payment may have been a bit confusing. We do outline all costs on the checkout page prior to purchase to make sure there are no surprises. The two-step process with an Eligibility Check and then the Unlocking Payment is essential to ensure that we're able to unlock your device efficiently.

If you need any further assistance or have any more questions, please feel free to reach out.

Best regards,
Charlotte

Georgia
1 review
0 helpful votes
Follow Jorge T.
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Buen precio, disponibilidad tal lo promerido. Buen servicio al cliente y su prechequeo es efectivo.

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Jorge Peguero, ¡Gracias por tus comentarios positivos! Estamos encantados de saber que nuestros precios, disponibilidad y servicio al cliente cumplieron con sus expectativas y que nuestra verificación previa fue efectiva para usted. Si necesita más ayuda o tiene preguntas sobre el proceso de desbloqueo, no dude en comunicarse. Estamos aquí para ayudarlo a garantizar que tenga la mejor experiencia posible con su iPhone 12 desbloqueado. Saludos cordiales, Charlotte

California
1 review
0 helpful votes
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Desbloqueo de mi iPhone 13
July 9, 2024

Fue excelente el servicio y lo rápido y eficaz que fueron con mi servicio de mi iPhone tal cual ha sido mi pedido al saber que ha sido desbloqueado muchas gracias

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Juan David Duran, ¡Muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia tan positiva con nuestro servicio y que su iPhone 13 se desbloqueó con éxito. Sus comentarios significan mucho para nosotros, especialmente en relación con nuestra velocidad y eficiencia. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Siempre estamos aquí para ayudar! ¡Disfruta de tu dispositivo desbloqueado! Saludos cordiales, Carlota

GB
3 reviews
0 helpful votes
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Did the job!
July 9, 2024

I bought an iphone 12 on ebay for my son that was locked to O2, he is on BT mobile so I needed it unlocked. Went to MobileUnlocks.com website got the phone unlocked in a few minutes, all good!

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Niall,

Thank you for sharing your positive experience with us! I’m thrilled to hear that you were able to unlock your son’s iPhone 12 quickly and smoothly. It's great to know that our service met your needs efficiently.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Best regards,

Charlotte

GB
1 review
0 helpful votes
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Quick, simple and efficient
July 9, 2024

Wonderful and prompt service, very pleased with the team for sorting my phone!

Date of experience: July 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Bethany,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that your iPhone 14 Pro Max is now unlocked. Your satisfaction is our top priority, and it's wonderful to know that you found our service prompt and reliable.

If you have any other questions or need further assistance, don't hesitate to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte