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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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Brazil
1 review
0 helpful votes
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SITE CONFIAVEL
July 13, 2024

Estava com meu iphone bloqueado pela vivo, operadora lixo essa vivo, ainda bem que achei esse site para me ajudar, muito agradecido! Pode confia 100%

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Olá Sthefanny Lima, Muito obrigado pela sua maravilhosa avaliação! Ficamos muito felizes em saber que nosso serviço ajudou você a desbloquear seu iPhone 14 Pro Max da Vivo Brasil. É sempre gratificante saber que conseguimos atender nossos clientes de forma eficaz. Se você tem amigos ou familiares que precisam de seus telefones desbloqueados, sinta-se à vontade para recomendar nosso serviço. Estamos aqui para ajudar e seu apoio significa muito para nós. Caso você precise de mais assistência ou tenha alguma dúvida no futuro, não hesite em entrar em contato. Aproveite o seu telefone recém-desbloqueado! Atenciosamente, Carlota

Ohio
1 review
0 helpful votes
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A huge, convenient help
July 13, 2024

We knew we needed to unlock a phone, but did not know how to start or the cost.

We looked online and found MobileUnlocks, and after only a few clicks, they were able to unlock the phone. Starting the process was fast and easy. Completing the process took about 24 hours. The cost was not unreasonable--under $100.

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Kestra Smith,

Thank you so much for your positive feedback! We're thrilled to hear that you found the process to be fast, easy, and reasonably priced. It's great to know that MobileUnlocks met your expectations and you could unlock your Samsung Galaxy J3 in just about 24 hours.

If you need any further assistance or have any more questions, feel free to reach out. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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"Easy" Mobile Unlocks
July 13, 2024

I needed a mobile unlocking. Looked at various options on-line and eventually decided on Mobile-Unlocks.
The process was very easy to complete. Initial start up did not take very long and soon the final unlocking started. All was done very quickly and worked very well.
Once again all very easy. Well done.

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Robert,

Thank you so much for your positive feedback! We're thrilled to hear that you found the process easy and efficient, and that the unlocking worked well for your Huawei P9 lite from Vodafone UK.

Your kind words validate our efforts to make the unlocking process straightforward and user-friendly. If you ever need assistance with another device or have any questions, feel free to reach out.

Thank you for choosing Mobile Unlocks!

Best regards,
Charlotte

Delaware
1 review
0 helpful votes
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It was easy to use and fast
July 13, 2024

It was very fast and easy to use services…They do a great Job

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Christopher,

Thank you so much for your kind words and for choosing our services to unlock your iPhone 11! We're delighted to hear that you found the process fast and easy. It's great to know we could assist you in preparing for your travel. Should you need any more help or have any questions, feel free to reach out. Enjoy your trip and your unlocked phone!

Safe travels,
Charlotte

GB
1 review
0 helpful votes
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Good service and regular updates.
July 13, 2024

Although the service took longer than advertised, I was kept updated by the tracking page and regular emails. In the end the device was unlocked without any issues.

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Brian,

Thank you for your feedback! We're glad to hear that your device was successfully unlocked and that you found our tracking updates helpful. While we strive to provide the best service, we understand that the multiple payment steps can be a bit confusing. Just to recap, you paid £11.99 for the Eligibility Check and £26 for the Standard Unlock. All these costs are outlined on our checkout page prior to purchase to ensure transparency.

We appreciate your choice in using our service and acknowledging that cheaper options might not have yielded the same success. If you have any further questions or need assistance with anything else, feel free to reach out.

Best regards,
Charlotte

Belgium
1 review
0 helpful votes
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Taken by surprise
July 13, 2024

I found an old Motorola Razr V3 that had not been used in more than 10 years. With a new battery the phone works but was SIM locked to its previous network. I thought it would be amusing if I could get it working fully but that meant unlocking it.

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Jonathan,

Thank you for choosing mobileunlocks.com and for sharing your detailed experience! It's great to hear that despite initial skepticism, our high rating on Trustpilot reassured you to give us a try.

I'm pleased to let you know that your Motorola MQ4-4411G22 from Vodafone UK is now unlocked! You can use the code "54891899" to complete the unlock process.

Simply follow these steps to enter the unlocking code:
1. Insert a non-Vodafone SIM card into your Motorola device.
2. When prompted, enter the unlock code: "54891899"

If you encounter any issues or need further assistance, don’t hesitate to reach out. We're here to ensure you have a smooth and positive experience.

Best regards,
Charlotte from mobileunlocks.com

California
1 review
0 helpful votes
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UNLOCK SAMSUNG NOTE 4
July 13, 2024

Even though my Note 4 was nearly 10 years old, MobileUnlocks was still able to provide the unlock code. But be patient it could take a couple of days until you receive the IMEI code. You can always track progress of the verification and decoding process by clicking on the link in their email Good luck!

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Victor,

Thank you for sharing your thoughts with us. I'm glad to inform you that your "Unlock Complete" status means your Samsung Gear S is successfully unlocked! 🎉

Here are your unlock codes:
- NCK: 13531630
- MCK: 71306035

You can now enjoy using your device with any network of your choice.

Regarding the payments, just to clarify:
- You paid $14.99 for the Eligibility Check.
- You also paid $63 for the Standard Unlock.

All costs are clearly outlined on the checkout page prior to purchase to ensure complete transparency.

If you have any difficulties or need further assistance with the final steps, feel free to check the instructions in the email or get in touch with our support team.

Thanks for choosing mobileunlocks.com! 🙌

Best regards,
Charlotte

Latvia
1 review
0 helpful votes
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Very good
July 13, 2024

They do very good job and very fast...
I can recommend this app

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Diana,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you found our service efficient and satisfactory. It's wonderful to know that your iPhone 8 Plus from BITE Latvia has successfully been unlocked.

Should you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

Austria
1 review
0 helpful votes
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Fast and perfect service.
July 13, 2024

The mobile unlock works very fast and you get for every step a email notification, so you can track your status and see how long it takes till its finished.

Very good service!

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Daniel,

I’m glad to hear that you found the service efficient and the email notifications helpful. It looks like your Samsung Galaxy A3 (2017) unlock is complete, and here are your unlock codes:

- NCK: 37064141
- MCK: 75274174

To unlock your phone, please follow the instructions provided in the email with your unlock codes. If you encounter any issues, feel free to reach out, and we can assist you further.

Thank you for choosing our service!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Payment.
July 13, 2024

The overall process was useful and worked effectively. It included an estimate time which was good.

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Daniel,

Thank you so much for your feedback! We're glad to hear that you found our process useful and effective. It's great to know that the estimated time and overall experience met your expectations.

If you have any further questions or need assistance, feel free to reach out. We're here to help ensure you have a smooth experience with your unlocked Huawei P30 Pro. Enjoy your unlocked device!

Best regards,
Charlotte

Spain
1 review
0 helpful votes
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A bit slow but they did the job
July 13, 2024

Totally worth the wait and the money, would you them again

Date of experience: July 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Erika,

Thank you so much for sharing your positive experience! We're thrilled to hear that you're satisfied with the service and found the unlocking process worth the wait and the money. Recommendations from friends are indeed valuable, and we're glad we met your expectations.

If you need any further assistance or have any additional questions, feel free to reach out. We're always here to help!

Best regards,
Charlotte

Bahamas
1 review
0 helpful votes
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S23 Ultra locked to AT&T
July 12, 2024

My experience with mobileunlocks.com was extremely pleasant. The customer service was exceptional. The responsiveness to all my questions was quick and thorough. I used another company before mobileunlocks.com and they were extremely disappointing. Mobileunlocks.com is an excellent company and I would refer them to anyone!

Date of experience: July 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Alexis Turner,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a pleasant experience with our service and that our team was able to assist you promptly and thoroughly. It's great to know that you found our customer service exceptional and that we've met your expectations, especially after a less satisfactory experience with another company.

We appreciate your recommendation and are always here to help if you need any further assistance with your Galaxy S23 Ultra or any other devices in the future. Enjoy your unlocked phone and have a fantastic day!

Best regards,
Charlotte

Florida
1 review
0 helpful votes
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Samsung S23 ultra
July 12, 2024

They unlock my S23 ultra on time as they told me and cheaper than other companies

Date of experience: July 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Sameh Hana,

Thank you for your review! We're delighted to hear that you found our service both timely and cost-effective. It's great to know that you're satisfied with the unlocking of your Galaxy S23 Ultra.

If you need any further assistance or have additional questions, please don’t hesitate to reach out. Enjoy your unlocked device!

Best regards,
Charlotte

Romania
1 review
0 helpful votes
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Samsung S7 unlock
July 12, 2024

You have to pay at first only 15€, than after veriffication you have to pay another 35€. You have to wait between 2-4 days, when it's done you will receive an email with all the instructions. Overall it was good, they do what they say. I recomand!

Date of experience: July 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Krisztian Kovacs,

Thank you for your feedback - truly glad to hear you had a positive experience with our service! Your Samsung Galaxy S7 unlock process is now complete, and your codes (NCK: 05160424 MCK: 49508692) should allow you to unlock the phone.

If your phone does not prompt you for an unlocking code when you insert a non-Canada SIM card, you may need the Remote USB Unlock service, which can be purchased directly on our website.

We appreciate your patience and understanding. If you have any more questions or need further assistance, don't hesitate to reach out.

Best regards,
Charlotte

Turkiye
1 review
0 helpful votes
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A little sneaky
July 12, 2024

It worked but felt a little bit sneaky hiding the extra 33 euros on the small print

Date of experience: July 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi R Irven,

Thank you for your feedback and for choosing MobileUnlocks.

I understand your concern regarding the extra €33 payment. Please note that all costs, including the Eligibility Check (€13.49) and the Standard Unlock (€33), are clearly outlined on the checkout page prior to purchase.

For your Samsung S3, the unlock is now complete. Your unlock code is "79717295". If your phone doesn't prompt for an unlock code when you insert a non-EE SIM card, a Remote USB Unlock at an additional fee will be necessary.

We aim to provide a seamless unlocking experience and your feedback helps us improve. If you need any further assistance or decide to proceed with the Remote USB Unlock, please let me know.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Bought a new sim to put in an old phone for my sons birthday. Didn't think about the phone being locked to old network. Quick search online and found MobileUnlocks. 11 year old very excited about getting a phone so the pressure was on to sort it.
Less than 15 minutes later phone status checked and unlock codes sent. 1st class service..

Date of experience: July 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Mr. Lorimer,

Thank you so much for your kind review! We're thrilled to hear that you found our service fast and efficient, especially when you needed it most for your son's birthday.

Your order has been successfully completed, and your unlock code is **5816950483029573**. Should you need any assistance with entering the code or have any further questions, please don't hesitate to reach out.

We truly appreciate your feedback and for choosing mobileunlocks.com. Enjoy the newly unlocked Samsung Galaxy A40 and hope your son has a fantastic birthday!

Best regards,
Charlotte

Canada
1 review
0 helpful votes
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Very clear instructions to follow. Easy and quick saving a visit to an unlocking Provider. Good feedback throughout the process as to what was going on. When completed a comprehensive notification by both email and on web browser with instructions on what to do to complete the unlock.

Date of experience: July 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mohammed Hossain,

Thank you for your detailed review! We're glad to hear that you found our service easy to use and appreciated the clear instructions and feedback provided throughout the process. It's great to know you successfully completed the unlock of your iPhone 5 from Rogers Canada.

If you have any other devices that need unlocking in the future or any further questions, feel free to reach out. Your satisfaction is important to us, and we're here to help!

Best regards,
Charlotte

Spain
1 review
0 helpful votes
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Straight forward process!
July 11, 2024

Easy and quick in an iPhone 7.
The total cost should be known from beginning

Date of experience: July 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Juan,

Thank you for sharing your experience with us! I'm glad to inform you that your iPhone 7 from Xfinity USA has been successfully unlocked. Congratulations! 🎉

I understand that you expected the total cost to be clear from the start. While you have made two payments—€13.49 for the Eligibility Check and €33 for the Standard Unlock—all costs are indeed outlined on the checkout page prior to purchase. This ensures complete transparency before you make any payments.

It's fantastic that the process was quick and easy for you. If you need any further assistance or have additional questions, please feel free to reach out. We're here to help!

Best Regards,
Charlotte

GB
1 review
0 helpful votes
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Iphone 13 pro unlock service
July 11, 2024

I bought second hand iphoje 13 pro which turn up to be locked. I didnt know previous owner network. Anyway company unlocked my phone in less then 48hours which make me very happy.

Date of experience: July 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Waldemar,

Thank you so much for sharing your experience! I'm thrilled to hear that we could unlock your iPhone 13 Pro in less than 48 hours and that you're now happily using your new phone. We always aim to deliver a swift and efficient service, so it's fantastic to know we met your expectations.

If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your unlocked iPhone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Super service
July 11, 2024

Nice and easy very quick service. Looked up online and was easy to find. Had to wait maybe an hour in total for everything to go through and work but very straight forward and well detailed. Very happy!

Date of experience: July 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Elena Lange-Stefan,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our service quick, straightforward, and well-detailed. It's great to know that your Huawei P30 Pro unlock was successful within such a short time. Your feedback truly means a lot to us.

If you have any further questions or need additional assistance, please feel free to reach out. Enjoy your unlocked phone!

Best regards,

Charlotte