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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews

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GB
1 review
0 helpful votes
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Information
June 29, 2023
Updated review

The information alt all times was excellent.PRICING IS DONE IN STAGES,TO ALLOW YOU TO
NO EXACTLY WHAT IS HAPPING.
THANK YOU FOR A FULL SERVICE.

Date of experience: June 29, 2023

Good thanks
June 24, 2023
Previous review

Good thanks

Date of experience: June 24, 2023
GB
1 review
0 helpful votes
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Finding Phone Unlock Code
June 29, 2023

Very good at what they do
Got he code in double quick time
A bit on the expensive side
Price started at £10 ended up at £46

Date of experience: June 28, 2023
Israel
1 review
0 helpful votes
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Took my money but were not able to unblock my phone
June 29, 2023
Updated review

No service at all. Sent messages with no or incomplete instructions.

Date of experience: June 28, 2023

Good services
June 21, 2023
Previous review

Good services

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
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ROGERS ZTE Z222
June 28, 2023

My mom had an old flip phone with Rogers that for the life of me she could not part with when we moved her services to Telus. It being so old needed an unlock code and required a search on the internet for the right service provider. Fortunately, I came across MobileUnlocks who was able to provide a code within 4 business days. Frankly, I thought it would take longer. Keep in mind that this a two step/ payment process. First they verify they verify that the phone can be unlocked then they start the process of providing the code.

Date of experience: June 28, 2023
Georgia
1 review
0 helpful votes
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Happy with my decision
June 28, 2023

I'm amazed on how well this process went! At the beginning I was a little skeptical about it, but in the end it was a pleasant experience. I'm very happy because I did not have to go to some place to get my phone unlocked. The process was very smooth from beginning to end. I was informed at all times on how the process was going. And it took a lot less than the estimated time. One thing I would recommend is that Mobile Unlocks be more clear on how much it is going to be the total cost of the service on the beginning. But overall I'm satisfied and would recommend this service to friends and family.

Date of experience: June 28, 2023
Ireland
1 review
0 helpful votes
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Scammer
June 28, 2023

Scammer of the first order; Fake non refundable "eligibility checks" with bogus result (I know for a fact the sim is not connected to a network and neither is it a clean account). Stay far away from it.

Date of experience: June 28, 2023
GB
1 review
0 helpful votes
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Great service
June 27, 2023

Fast and efficient great service would highly recommend to everyone I know, fully trust worthy

Date of experience: June 27, 2023
GB
1 review
0 helpful votes
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Satisfied
June 23, 2023

Slick service at start good outcome,did what was required

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Excellent didn't think it was going to work
June 21, 2023
Updated review

Thought it was a scam but thay were genuinely a legitimate site even had £10 refunded back after it wos all sorted

Date of experience: June 21, 2023

Good if it unlocks my phone
June 12, 2023
Previous review

Good if it unlocks my phone

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
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Fully recommend
June 21, 2023

Amazing service don't trust other cheaper sites they are a waste of money, come to MobileUnlocks for a guaranteed service

Date of experience: June 21, 2023
GB
1 review
0 helpful votes
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Recommended
June 21, 2023

Very easy, quick way to unlock your phone. Highly recommend. Also kept up to date with the process.

Date of experience: June 21, 2023
GB
1 review
0 helpful votes
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Saved the hubby
June 20, 2023

Hubby is not good with technology! His phone was so old the on/off key became detached making his phone unusable. Luckily for him I had an old phone I no longer used. Unluckily for him it was on a different network requiring me to get it unlocked for him.

Mobile Unlocks saved the day, they provided excellent and very speedy service. The instructions they provided were easy to follow and understand and the unlock was successful very easily. Hubby saved!

Date of experience: June 20, 2023
Kentucky
1 review
0 helpful votes
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Costs more than it states
June 19, 2023

I was able to get what I needed done. I was just a little surprised that it cost more than I had originally thought. Granted, it was stated, but it was in small type and harder to see on the first page. Thankfully they were able to do what they said they could do.

Date of experience: June 19, 2023
GB
1 review
0 helpful votes
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Great service
June 19, 2023

Great value and super quick. Very reliable service.

Date of experience: June 19, 2023
GB
1 review
0 helpful votes
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Hmmmm
June 19, 2023
Updated review

The service was very easy and fast to use. I cannot fault that. I did feel that the way that you are charged is a bit misleading as you pay for one service and then to complete it, you are asked for a second payment which I didn't think was very clear.

Date of experience: June 19, 2023

Easy fast service
June 14, 2023
Previous review

Easy fast service.

Date of experience: June 14, 2023
Massachusetts
1 review
0 helpful votes
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Scammers... Stay Away
June 19, 2023

I visited Turkey in 3/2023 and while there, i tried to use my iPhone 12 mini with Turk Telekom company to use while visiting but the people at the store in Turkey tried to add eSIM to it but in the process they locked the phone to Turk Telekom and now i'm back in the USA and found out my phone is locked to their service.
I found mobileunlocks.com online and they said they can unlock it for me and here's what happened:
1. Charged me $28.99 to unlock my phone
2. Charged another $45 for no reason to continue unlocking my phone
3. Made me wait for 1 week and you who knows if you even did anything during that week
4. After one week, you sent me a notice to say "sorry we cannot unlock your phone"
5. Use a bogus term of "Hard Locked" which no one knows what it means to justify scamming me for $74

The refuse to issue my a refund and only issued what they call "credit note" to use only on their website which i will never use. I asked them many times to to refund the money to my credit card but they refused.

Date of experience: June 18, 2023
Finland
1 review
0 helpful votes
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I followed instructions to check my phone was compatible. The site said it was ok, but said I now owed £12, when I paid then I received the tracking link which said I had to pay another £35!

Having no choice but to unlock, I paid and they sent the code about 2 days later. Everything else was streamlined, but it felt underhanded to not be upfront about the total cost. I think it's tricky business rather than dishonest.

Date of experience: June 17, 2023
Canada
1 review
0 helpful votes
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Delivered as promised
June 17, 2023

Was skeptical at first, but that was due my not reading the process before I started, if I had I would have realized that a second email was coming that I had to follow. Once I did however, the process was quick and easy. The iPhone I was unlocking was from the USA and I was unlocking for use in Canada but they handled the process quick and easy for me. My advice, read the process before you start so you don't waste time like I did.

Date of experience: June 17, 2023
GB
1 review
0 helpful votes
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Samuung
June 17, 2023

Took lot longer than expected but worked but eventually was done

Date of experience: June 17, 2023
Missouri
1 review
0 helpful votes
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Sent two emails on my issue to customer support and received zero feedback. Would not recommend. There are also what I would call hidden fees. Not satisfied.

Date of experience: June 16, 2023