Mobile UnlockedReviews 755

Its all scam, you pay once then they will ask you to apay again additional payment
I payed £19.99 for unlock phone, next day they ask me to pay more £39.99

Paid 45$ for the unlock of my Iphone 11 pro max. After 10 days waiting for a response, I decided to contact them. The customer service said that my phone was blocked but they were not able to explain what do they mean by blocked since it's not blacklisted and just sim locked. They refused to give me back my money and gave 50% refund. Still waiting for the refund so we will see. I feel that i have been fooled.

I purchased a "unlock" code for my Apple iPhone 11 pro max (which was by the way paid off). I paid and after 2 days received a response that the "unlocking" of my phone could not be completed. It has been almost 10 days. No refund as stated in their refund email. I made contact with someone via email and he / she attempted to "Advise" me of financial institutions as well as contractual agreements. All I want is my money. I feel cheated.

Do not use this service, it is 100% a scam.

I paid £42 to unlock an iphone 8 that I owned after completing a 24 month contract with Vodafone. I'm loathed that I have to use a service like this, but Vodafone won't unlock the phone as it was purchased through mobilephones direct. Mobilephonesdirect claim that they are unable to unlcok the phone, so this was my only option.

I submitted the IMEI along with payment, then received confirmation that the unlock process had begun. I then received an e-mail asking about the mobile number used against the IMEI code, I provided this instantly, only for a request for that e-mail to be retracted. I thought this was strange but carried on.

Anyway, several days passed, no change to the status of the unlock, I emailed customer service, a woman called Candice replied, was very pleasant said that she'd do everything she could to chase up the status.

Since there was no update, I e-mailed them again this morning, asking if there was any update. An e-mail arrived stating that the status of my order had been updated, I logged in only to find that the status of the unlock is set to 'Blocked'.

E-mailed Candice several times, asked them if this service is a scam, this is the reply that I received:-

"No we are not a scam. The unlock has been blocked by the carrier, it could be due to the number provided not matching the IMEI or other contract/payment status issues.

In normal cases like this we would have to refer to the terms and conditions that you agreed to at the point of purchase regarding blocked devices and a no refund option would be presented as we have incurred the full cost of the service with our suppliers.

However on this occasion while we aim to help our customers as much as we can, I've negotiated a 50% refund on your unlock fee or we can use the unlock fee against an alternative non blocked or non blacklisted device"

I used a free service on the web to prove that the phone is unlocked, I sent this to Mobile Unlocked, surprisingly I did not get any response.

This is my experience, maybe I've been unlucky but it all seems like a scam to me, so be very wary.