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Mobile Fun

2.5

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Mobile Fun Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and affordability of products, highlighting positive experiences with timely deliveries. However, a significant number of reviews express frustration over poor customer service, including long response times, issues with order fulfillment, and inadequate handling of returns and refunds. Common concerns include defective products and a lack of accountability for errors. Overall, while there are satisfied customers, the prevailing sentiment suggests that the company struggles with reliability and effective customer support, which may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
50
value
51
shipping
49
returns
20
quality
51

We monitor reviews for authenticity

GB
1 review
1 helpful vote
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I've been using Mobilefun.co.uk for many years now. I've always been impressed with their range of products. The reviews are very helpful. The products are always very competitively priced. Delivery is very quick, orders are very well packaged. MobileFun are very good at updating customers on the order status. I'm a very happy customer and have recommended Mobilefun to several friends and relatives.

Date of experience: November 24, 2014
GB
1 review
1 helpful vote
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The product sold was as described and was happy with their services & delivery.

Date of experience: November 24, 2014
GB
1 review
2 helpful votes
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Brilliant, exactly what I wanted at a bloody good price.

Date of experience: November 24, 2014
Estonia
1 review
1 helpful vote
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Very comfortable business
November 24, 2014

Very comfortable business - you choose your stuff, make a payment and just wait couple of days!

Date of experience: November 24, 2014
GB
1 review
2 helpful votes
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I have returned to Mobilefun many times, their phone products have always been top quality at a reasonable price, with prompt well packaged delivery.

Date of experience: November 24, 2014
GB
1 review
1 helpful vote
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Mobilefun might not always be the cheapest choice for me but it is definitely the most reliable. The range of products they offer is massive and the quality has always been high. I shop for myself and friends with confidence that my items will arrive quickly and people won't be disappointed.

Date of experience: November 22, 2014
GB
1 review
2 helpful votes
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Mobilefun.co.uk offer the best selection of mobile phone accesories I have found. The ability to filter by phone model makes it really easy to use, and find what you're after. The after-sales communication is good. I have a product that is out of stock, but they have assured me it will be dispatched as soon as it is in stock and that it may be a little longer than originally stated on the website. Great site, lots of choice, well recommended.

Date of experience: November 22, 2014
GB
1 review
2 helpful votes
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I have had a few items from Mobilefun & I am glad to say that my experience has been nothing but pleasant.
The items have been correctly outlined on site even if they have received negative reviews. Delivery wise all my items have arrived on, or before the designated date & no breakages have occurred, but I do believe that if they had another item would have arrived soon after.
All in all a very good company to deal with & anybody should feel confident in placing orders with Mobilefun.

Date of experience: November 21, 2014
GB
1 review
1 helpful vote
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Fantastic customer service and super fast turnaround - Highly recommend!

Date of experience: November 21, 2014
GB
1 review
1 helpful vote
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Excellent service
November 21, 2014

Excellent service - quick response to orders with next day delivery via DPD with delivery time messages - it doesn't get better than this.

Date of experience: November 21, 2014
GB
1 review
1 helpful vote
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Delighted with my purchase and i received it so quickly. It was the first time i'd ordered from here and have now recommended to family and friends. Great customer service too.

Date of experience: November 21, 2014
Bahrain
2 reviews
7 helpful votes
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Great products, fast shipping and an amazing customer service. Will shop again there everytime I need something for my mobile. 10/10!

Date of experience: November 21, 2014
GB
1 review
1 helpful vote
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Samsung Galaxy S5 Mini case. Great service, the case looks great, fits great, feels great what more can i say. Thank you all very much fantastic D. L. M

Date of experience: November 20, 2014
GB
1 review
2 helpful votes
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Excellent company to deal with. Service is great and products are top quality. Will be using them often

Date of experience: November 17, 2014
Cyprus
1 review
1 helpful vote
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I am a loyal client of Mobilefun.co.uk since 2006. I mostly value the vast choice of goods, the competitive pricing, the robust purchasing experience but most of all the excellent Customer Service that goes over and beyond what other vendors offer regardless of industry. Just as an example, there is simply no comparison of the no-fuss returns policy of Mobilefun.co.uk to any other online shop I have experienced. Well done, guys!

Date of experience: November 17, 2014
GB
1 review
2 helpful votes
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I have bought many items from MobileFun over quite a few years and have always been delighted with the service and prices. A few times I have bought something which I really didn't need or use but that's entirely my fault. I can highly recommend MobileFun for gadget accessories, etc.

Date of experience: November 17, 2014
GB
1 review
1 helpful vote
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I've bought a few times now from Mobile Fun. They have a huge selection of bits and pieces for phones and tablets, including things like cases for the newer models which can quite hard to find. I actually only ever purchase my SD cards and MicroSD cards from Mobilefun now as a lot of places such as eBay are full of fake ones. The cards sold at Mobile Fun are of the highest quality and are official brands. They are also a pretty good price!
I've had to send back a case for a tablet which I purchased as it was faulty but getting in replaced was quick and easy. I spoke to customer service representative on the phone who was very helpful and within a few days of sending my old one back, my new one arrived. All in all I'm very pleased with their store and their service. I'd definitely recommend them to friends.

Date of experience: November 17, 2014
GB
1 review
2 helpful votes
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Great information on products, quick dispatch and great prices

Date of experience: November 17, 2014
GB
1 review
2 helpful votes
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So happy with my purchase
November 17, 2014

So happy with my purchase - arrived in 2 days, as described - great product! Thanks MF!

Date of experience: November 17, 2014
Saudi Arabia
1 review
3 helpful votes
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Its a fake and deceptive website! I ordered a case for my HTC (order number *******) one month ago and haven't received anything... they just take your money and never reply to your emails and complaints. NEVER USE THIS WEBSITE.

Date of experience: September 1, 2014

From the business

Our Facebook page is operated between 9am and 5pm from Monday to Friday (UK time).


mobilefun.co.uk
Founded in 2000
Birmingham, WMID