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Mobile Fun

2.5

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Mobile Fun Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and affordability of products, highlighting positive experiences with timely deliveries. However, a significant number of reviews express frustration over poor customer service, including long response times, issues with order fulfillment, and inadequate handling of returns and refunds. Common concerns include defective products and a lack of accountability for errors. Overall, while there are satisfied customers, the prevailing sentiment suggests that the company struggles with reliability and effective customer support, which may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
50
value
51
shipping
49
returns
20
quality
51

We monitor reviews for authenticity

Singapore
1 review
0 helpful votes
Follow Pat O.
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Huge range of products and what I bought fit the bill perfectly

Date of experience: December 17, 2014
GB
1 review
0 helpful votes
Follow Sheila E.
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I googled the Samsung products that I required, and got mostly american links, but then spotted mobile fun in the UK.
I looked on their website, found what I was looking for, and ordered.
It was all very easy, and I also got the opportunity to pay by PayPal, which was brilliant, as I hate filling out the forms to pay by card.
Mobile fun keeps you informed about your order every step of the way, and even via text message.
Postal charges are very reasonable, and gives you multiple choice.

I have used this company a few times now, and I am really satisfied with their services, and will use them for all my needs of mobile accessories in the future.
I have ordered goods and had delivery the very next working day.
I would not hesitate to recommend them.
Thank you Mobile fun for the good customer service.

Date of experience: December 17, 2014
GB
1 review
0 helpful votes
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Ordered gel case for iPhone 6 plus instead of 6. Totally my error but they replaced with no extra charges not even for postage. Have used these guys before and will use them again.

Date of experience: December 11, 2014
GB
1 review
1 helpful vote
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I found this site by chance and I was so glad I did. I was able to buy exactly what I wanted in my case a emergency charger for my phone which had all the adapters for all the phones currently on the market. So if I change my brand of phone I can almost guarantee that this charger will work with it. The service from ordering and delivery was exceptional - no problems at all. I think this is site to trust and even when I received the item the sellers website followed it up with are you happy survey - so I think they care about there customers which is a pleasure in this day and age - Well done!

Date of experience: December 8, 2014
GB
1 review
1 helpful vote
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This is the second time I have used this site once to buy myself a phone case and the most recent to buy my sister a new phone case for her birthday which she absolutely loved! Ordering is very easy once an account is created, which again is very straight forward. Delivery was the next day, I paid slightly more to ensure I received it on time but was worth it for piece of mind. I would highly recommend Mobile Fun.

Date of experience: December 8, 2014
GB
1 review
1 helpful vote
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Since making my first purchase from Mobile Fun and while ago, I have always bought my phone /tablet accessories from them. Products are genuine and good quality, communication is very good, you are kept informed regarding delivery of your item. Items are despatched quickly and customer service is excellent, the company is helpful and reply to emails promptly. Also, I enjoy browsing the website and find it easy to navigate. I would definitely recommend this company for great service and good quality products.

Date of experience: December 5, 2014
GB
1 review
1 helpful vote
Follow Lyn H.
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Easy to use web site, excellent service and delivery

Date of experience: December 5, 2014
GB
1 review
1 helpful vote
Follow Malcolm P.
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I can easily recommend 'Mobilefun' as a dependable supplier. Despite an unexpected delay in supply, I was kept fully informed of progress and when I asked for a late change in delivery address, they could not have been more helpful. At all times they were professional in their approach whilst maintaining a pleasant and helpful relationship.

Date of experience: December 5, 2014
GB
1 review
0 helpful votes
Follow Mark I.
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Superb service from MobileFun.co.uk - http://www.mobilefun.co.uk

MobileFun isn't always the first place people will think of for anything relating to mobile phones, tablets etc... but they should be.

The service is second to none in my eyes. I have always had great service from them whenever I have had to order items ranging from phone cases to screen protectors. Their prices are very competitive and the range and choice is superb.

I recently bought the OtterBox Commuter Series iPhone 6 Plus Case - Black, and due to the nature of the case and the OtterBox commitment to proper phone protection, the case was delayed a few times. MobileFun emailed me at regular times to keep me updated on the 'possible' release date as soon as they had any information from OtterBox, and even asked if I wanted to change product.

As soon as they case was available, MobileFun instantly posted it out to me and emailed me to let me know it had been sent. A day later, it arrived and I was so glad I had waited. The case is what I had hoped for from OtterBox.

I cannot speak highly enough of MobileFun for the service they have given me. They are well worth a visit and even, I might add, worth sticking them into your favourites.

Date of experience: December 1, 2014
GB
1 review
0 helpful votes
Follow Gul M.
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Mobile fun is the #1 site for excellent with very competitive prices, always happy to recommend them, in fact I often share their offers with friends and family!

Date of experience: December 1, 2014
GB
1 review
0 helpful votes
Follow Keith D.
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Great place to shop good quality stuff at good prices, fast and prompt service. Y

Date of experience: December 1, 2014
GB
1 review
0 helpful votes
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Good recovery!
December 1, 2014

Good recovery! I was sent an email alert that the keyboard for my Samsung Galaxy Tab S 10.5 was in stock. I ordered one. When I checked on how my order was progressing I found that the item was out of stock. I used their feedback page and an email to register my unhappiness and to find out what had happened. I received a phone call and two emails as a (very) quick response to my enquiry. I was told that there had been a large number of 'back orders' that they had to fulfill first. I was assured that more stock would be coming soon and that if I wanted to continue with my order, they would make sure that I got it by early December. It arrived on the 28th. November!... and they cancelled the delivery charge as a goodwill gesture.

Date of experience: December 1, 2014
GB
3 reviews
1 helpful vote
Follow Iain M.
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Very good site, able to get genuine Samsung parts and accessories, and no cheap 3rd party bits. Good service, even up to the frozen north of Scotland.

Date of experience: December 1, 2014
GB
1 review
1 helpful vote
Follow E H.
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Not a lot to say, dealt with them on numerous occasions and have never been let down with delivery or service. Great company.

Date of experience: November 27, 2014
GB
1 review
1 helpful vote
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I HAD A MOBILE PHONE BOUGHT ME FOR CHRISTMAS AND I NEEDED A NICE SLIMLINE CASE SO I SEARCH THE WEBSITE AND CAME ACROSS MOBILEFUN I WAS VERY IMPRESSED WITH THERE WEBSITE BECAUSE THEY SHOW SUCH A DETAIL VIDEO ON THERE PRODUCTS AND DISCOUNTS YOU CAN CHOOSE WHAT DELIVERY SERVICE YOU WANT ASWELL IT WAS AN EXCELLENT PURCHASE I WOULD RECOMMEND TO ANYONE

Date of experience: November 26, 2014
GB
1 review
2 helpful votes
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Excellent product and very good value for money. Exactly as described and delivered promptly. What more can one ask?

Date of experience: November 25, 2014
GB
1 review
2 helpful votes
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Found the buying experience a pleasure. Item arrived before I expected and was just what I wanted. A bargain at the price. Thank you very much.

Date of experience: November 24, 2014
GB
1 review
2 helpful votes
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Easy site to use and very quick dispatch. I ordered mid afternoon and received in Cornwall the next morning. Excellent quality goods. Thank you to Mobilefun.co.uk

Date of experience: November 24, 2014
GB
1 review
1 helpful vote
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Excellent service
November 24, 2014

Excellent service. Fastest delivery I have ever had and a perfect product at a very competitive price.

Date of experience: November 24, 2014
North Carolina
1 review
1 helpful vote
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I bought the "ArmourDillo Hybrid LG G3 Protective Case - Black" through MobileFun in November (2014) and I am satisfied with the good quality of their website and also the excellent customer services team.
I would recommend MobileFun.co.uk to family, friends and I will buy something else through their website if I need to do so again.
Good value for money.
I guess that people with different opinion did not read and follow the simple instructions :)

Date of experience: November 24, 2014

From the business

Our Facebook page is operated between 9am and 5pm from Monday to Friday (UK time).


mobilefun.co.uk
Founded in 2000
Birmingham, WMID