Missguided USReviews 415

I've put in an order for them the beginning of May and it said it would take 9-13 business days which is acceptable but now it almost the end of May and I have to receive my package let alone the multiple carriers that they have hasn't updated my package since the 18th of May which is now May 26. This is just obscured. I can understand if there is big delays during COVID-19 pandemic but atleast advertise that it will take longer than 9-13 days. First time buying from them and never again. I will take my business to Shein at least their shipping is expected to be longer as they advertise.

First time and last that I ever spend a penny in missguided! I ordered a dress about a week ago I received it today... shipping was fast for this order but when I opened the package I was soooo disappointed and angry the dress that I order was nothing like the one in the picture I won't wear that dress not even as a Halloween the sad part is that I have more packages from them coming and are late and I haven't received any notification about my packages NEVER AGAIN!

They will charge you around 50% of custom/import fees once your order arrive in Canada. You need to send that amount to a company call sky net. I tried to get some help with missguided and sky net regarding this expensive fee but no one was willing to help. If you don't pay this fee and wish to return the order to missguided you need to take care of the return/shipment charges as well so you never win... soooo disappointed with this company.

I placed a order and it took over 2 weeks to come. That's just part of my dilemma. I realized that they sent out the wrong size. I immediately contacted customer service only to be told that I would have to pay $8.00 to send it back. They also said it would take 5 days to reach their warehouse and a additional 5 days before I can get a refund. The company will purposely send you out the wrong size if your size is out of stock just to keep your money and not give you out a refund. Please don't waste your time or money with this company. This company actually deserves a zero if that was an option.

On April 6, I had ordered about $200.00 worth of clothing. The next day I received an email saying I could track my package but there was about three different sites to track my package from. This was unheard of to me and just seemed sketchy. It's been about more than a week and no movement was being shown. On 04/16/2020, I decided to contact customer service and they explained my package was lost. They gave me two options of a reorder of my items with priority shipping or a complete refund. I chose the refund since the items I wanted were no longer in stock and I did not want to go through that hassle again. Keep in mind, I ordered from the US site and I live in California. I bought from this site not reading the reviews first. Just be aware of this site.

So I recently donated almost all of my clothing to good will and I have been looking to replenish my closet with affordable clothing. I am absolutely obsessed with Misguided! Everything I have ordered from there looks amazing on, though I would say the sizing is a bit confusing. Most of the stuff fits me quite well, but on occasion a size 0 is still too large for me (though note I have a small chest). Otherwise, great prices, customer services, quality is great for the price. I love love love this store. I would recommend, though, staying away from trend pieces on the site and going for their blazers and basics. All of the stuff that does not sell out quickly is absolutely amazing. Also i have two purses from this store and I get compliments on both all of the time. My packages always arrive on time, and customer service is always willing to chat if there is a problem. Could not be happier!

Missguided is a more expensive crapshoot website like a high end Wish. I bought a black dress there for $20 USD and it was amazing. It was a maxi dress, short sleeve, and i bought it in the summer for the summer but the material was so great and thick i saved it for winter. I was so happy with my purchase i went back to the website and bought a plaid burgandy button down dress with a flare, it was gorgeous and long sleeved. I bought it for Christmas, and it was $46 USD but it was absolute $#*!. It was too big in places but the buttons gapped at the chest like it was tight. If they had put a spandex panel in the back then it would fit ppl with larger chest. If i had gone up a size it would've been too big. The material was thin and the seams were done so badly it ripped on the side. I won't shop there anymore, i rather shop at Romwe or Asoph, at least there the clothes are cheap so if you get something that is complete $#*! you can't be too upset.

I placed an order on Missguided 2 weeks ago. There hasn't been any type of movement once my packaged arrived to the US. There were 3 different mail carriers I had to keep up with to track my package down. I still have no idea where it is. On the Missguided website, it states shipping takes about 5-7 business days but clearly that's false. Never again. Please save yourself from the stress, time, and money. Shop on Prettylittlething instead, it's cheaper and has reliable services!

I've done quite a bit of online shopping in my life and have NEVER dealt with anything worse than missguided. I spend 140$ using my 50% off deal and "free shipping" then got an email a few days later saying my package is in customs and to "kindly pay" 70 DOLLARS in order to release it. If I don't pay it they'll deduct that from my refund and charge me for return shipping so I'm being FORCED into paying it. I'm a single mother and it's christmas time I don't have 70 dollars to throw around. They say you will need to pay customs but they need to make it more clear it will be literally half of the amount you're paying... who would agree to pay 70 dollars shipping!? STAY AWAY.

I placed an order on accident and immediately contacted the company. The policy says you can cancel if you contact within 15 minutes of placing your order. It was less than 5 minutes after I had placed my order. In my live chat I was told that my order was cancelled and that I would be refunded. They still charged my card and I got an email stating that the package was being sent. I contacted the company to get a stop on the on the package and got no help. I was told that a manager would contact me and they never did. So I was sent the unwanted items. After receiving the package I contacted them again and they were no help at all. I ended up sending the product back which I had to pay for the shipping and was not provided an address for the return so I used the return address on my package and now I am told that was the wrong address and that they will not refund me.

They charged my card 10$ or so more then the grand total with shipping and tax. I was a little confused but i let it go since it wasn't a big deal. But then a few days later, i get an email saying i have to pay more money in custom fees! What a scam! I bought from misguided because of good sales and prices but if i had known i would be charged over and over again, i would've been better off buying the items from a regular outlet that wouldn't charge me more than double the actual price. Bought 2 biker shorts for 10$ each with a 50% off code (14.80 including tax and shipping) and ended up paying approximately 40$ in total. Highly don't recommend, won't be shopping there ever again.

Order # #******* (just so that they know its legit) Ordered a dress, it arrived, the lining underneath didn't even cover my toosh. And I'm only 5' 4. Returned the dress, the next day, after it arrived, and went out in the mail on July 25th. My husband, didn't save the receipt after he dropped it off. I take accountability for that. However, on September 25th, it will be 2 months since I sent it back in the mail, via Canada post. There is no way that it has not reached them. I reached out to Missguided and they said "too bad, you don't have a tracking number, not our issue' It is a $400.00 dress. I am beyond frustrated and super upset about this. I know that this isn't the first time that Missguided has lost a return, my girlfriends warned me about shopping with them, and low and behold, they were right. Don't order from Missguided at all! Again, order # #*******

My package came in like 5 days and the quality of this t-shirt dress is mf amazing! Will be buying more