Missguided USReviews 415

They charged $48 on my account. I have never been on their website. They are no help in resolving the issue.

I love Missguided clothes and I shopped from them when I used to live in Ireland. Shipment was 1 EUR and would come the next day so I I had a lot of trust in them but shopping on the american website was a horrible experience. I had payment issues and customer service was absolutely no help. It wouldn't accept my card even though I checked in with my bank and they said everything was in order. When the order would say it finally went through it was cancelled right away for no reason. Customs WILL screw you over. They use Skynet to deliver your package, and just like the Terminator, they will make your life a living nightmare. To get your order delivered and will charge 50% of the order in customs. Don't make the payment on the Skynet website as it is not secure. We're in a global pandemic and they won't leave your package at the door if you don't answer the phone or door and you'll get charged for redelivery. Wish I had read these reviews before I made the order. Never again.

Not only did i get hit with a $75 customs bill, they also messed up my order and gave me the wrong item. The item they got wrong was $22 and they accidentally sent an item that was worth $7. Obviously my first instinct was to start a return but it is ridiculously expensive to return to their warehouse from Canada to the UK. Honestly just save yourself the trouble and buy your clothes off of Pretty Little Thing or Fashion Nova (they've never charged me customs). By the way, my order total was $175.00 and I paid for express shipping which took 7 days. To be fair the other clothes were fine but definitely not exceptional, I would've been fine ordering from another retailer.

I don't usually spend my time by writing reviews but this time I got so frustrated that I have to do so. I am shopping online for the last 10 years and more and the experience I had with Missguided was HORRIBLE. The products shown on their pictures have nothing to do with the real products they are sending you. It's amazing how audacity they show. I 've ordered a satin dress, which the fabric was stretchy, see through and not satin for sure. The stitches were obvious also from the front side of the dress. The fabric and material was so cheap, that for sure you could't wear it anywhere and it also had 'puff' sleeves that were falling down and couln't hold their 'puff' shape as the fabric was so thin. It was a disaster and believe me, that dress didn't worth even 1 euro. It was ridiculous. It was way far of how it looked in the pictures. Even if you buy from a Chinese website, the quality is nicer. At first, when I received my order I thought it was a joke (but no). After sharing my bad experience, they contacted me via email and offered my the solution of 'RETURN'. Wow... I think all online stores have this policy of returning products that you don't like. However I paid initially 8 euros shipping and now I will arrange to pay the courier and none of these shipping costs will be refunded back to me,. Very kind of them. I DON'T RECOMMEND THIS SITE FOR ONLINE SHOPPING.

Their clothes are cute and I was lured in by the sales. After waiting to months I get an email from "skynet" saying I owe $50 duties and taxes on a $100 order, I have ordered from China and had cheaper duties and taxes. I thought skynet was a scam seeing that they don't accept paypal and their site and emails are sketchy.
By the time I got it I was disappointed because the quality wasn't as good as I hoped, especially with such high full prices, the quality is no better than forever21.
MISSGUIDED PLEASE CHANGE SHIPPING COMPANIES, SKYNET IS THE REASON YOU ARE LOSING MONEY.
Added an extra star because customer service was nice and refunded me, but 2 stars simply because of the shipping company.

I really love missguided I only order on this site now. Great quality of clothes for the little price. The style is stunning and the fit too.
One time I forgot to insert the discount code and the customer service even refounded me, they answer immediately and very effectively.
The return is free and easy, the refund is very fast.