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The company has garnered a mixed reputation, with notable strengths in product quality and customer service, particularly highlighted by positive experiences with staff members who are described as helpful and knowledgeable. Many customers appreciate the swift delivery times and the authenticity of the products received. However, there are significant concerns regarding order fulfillment, including shipping delays and incorrect items being sent, which have led to frustration and dissatisfaction. Overall, while the company excels in customer support and product offerings, it must address operational inconsistencies to enhance the overall shopping experience and mitigate negative sentiments.
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I just bought my wedding dress and I received excelent service from Celeste, who was very patient and answered all my questions. I def recommend this site to everyone. High quality.
Earlier this week I was really upset to learn the bridesmaids dress I picked out was no longer available so I turned to MissesDressy to help me find a new dress. Celeste was so helpful and patient and answered all my questions and I feel much better moving forward with my new dress selection.
Dolly, did a great job helping me out with my questions... =)
Please convey these compliments to Ms May L, May has been so amazing, so respectful, professional, she helped right from the begining of ordering my dress. It was truly a commendable performance and i highly commend her professionalism. I know these things do not happen without a great deal of effort on the part of everyone, and I want you to know how much I appreciate Ms May and her hard work ensuring that i got the dress i wanted. God bless and Keep up the good work Ms May you are amazing!
I have just received my dress and i love it, thank you for the gifts that came with my beautiful dress and the wonderful service...
I bought a dress from the site (Missesdressy.com‎) has helped me Rita employee to purchase and fill in the data and complete the purchase within 8 days and in exactly the dress arrived in my Kingdom of Saudi Arabia and I am very happy the dress nice when you think about buying another dress would not hesitate to purchase from the same site
Thanks Rita and thank you for your interest in the customer
I would like to thank you for customer support service, its really assisted me many times. I would like to thank Ms. "UNAYZHA" for her great service she has assisted and guided me properly.
This was great experience. Celeste was quick to help and assist. I look forward to getting my dress and at ease that if it doesn't fit I can return. Thanks!
I ordered my wedding dress from missesdressy last week, the customer services was nice helpful and professional, Miss. Rita assisted my during placing my order, and help me solve my credit card problem by opining two orders then merge them together.
Also they offered me 200 usd gift card with my purchase, i chose a bra, shoes and bridal undercover for my wedding dress.
They inform me they will ship my dress within 8 business days.
Really appreciate the service and now waiting my Mori Lee wedding dress to arrive
Hope it will be good as the customer services i received prior purchasing. I'll keep you updated and write detailed review when i receive my dress.
I highly recommend you to shop from MissesDressy. I had great shopping experience. Many thanks to Dolly G. For her kind help and advise and replying to emails promptly.
Celeste, guide me through thr whole process, she was patience and very kind. She answered all my questions and gave me enough information to make the right choice.
CELESTE was extremely knowledgeable and helpful with my online purchase. She checked different sizes and style on several dresses and shoes for my online purchase. She helped my shopping seem flawless.
Celeste solved my delivery problem quickly and cordiality
Excellent service. Love my bra's.
My chat was with UNAYZAH, she was very polite and helped me with my question's. Great service.
Very quick and helpful in answering questions before purchasing! Very good at clarifying colors for purchase! Will be returning again! Thank you Dolly!
Very polite service, and extremely helpful. Made the order placement a lot more understandable. Thank you!
I'm so happy because Rita from ( customer service) help me for my problem. She answered all my questions and help me. Thank you missdressy and thank you very much Rita for excellent service..
I was inquiring about a dress that I needed by November 1,2015. Dolly was the rep that was assisting me. She gave me all the information I asked for, but unfortunately I was not able to get the dress by the time I needed it. She did send to me other dresses that would be able to ship by November 1,2015. I haven't been able to look at them yet, but if I find one that I like I will order it I really appreciated that she went beyond just answering my questions. She was very helpful. Thank you Dolly. Vicki, Minnesota
I have a very good experience with ur support team, May was very helpful and kind :)
May is perfect seller))) It was nice to make orders with her, it's easy and pleasant!
Celeste answered all my questions in a timely manner and even helped in placing my order. I am very happy with her customer services skills.
I am not happy with the way Misses Dressy runs business. I had a bad experience the first time around and I am pretty upset I was left with store credit when the sizing of the dress I ordered was completely off. Also, I later had to pay for a mistake that was not my fault. I will never purchase from this site again.
Answer: I bought six dresses for my bridesmaids and they posted them to the UK for me. Dresses lovely and service quick. Would buy from them again.
Answer: Hi Safa, I got 2 gorgeous dresses and they looked exactly the same as the photos. Incase u have any doubt about the fabric or the the way the dress looks in person, I strongly recommend u speak with May or her manager Ritta. Very professional and honest and will do their best to make u satisfied and pleased with ur purchase! Good Luck
Answer: Send them a message though their Facebook page or your Facebook chat. I sent emails also, finally when i sent private message through Facebook they responded.
Answer: I agree 100% with Alexandra, avoid this site like a plague. Their quality is China and you'll be lucky to get your order. They've no physical address in the USA, they're scammers and Meixi is posting random positive reviews about themselves which is illegal. Stop these thieves, do not buy anything from them. You've be warned!
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