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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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It was easy and quick. The dress came alot quicker that I thought it would.
I just received a credit of 101.21. I truly appreciate your customer service, and it has made me want to work with your company in the future. Thank you so much!
The website is very easy to use and go through. But the sizing is proving difficult
Very easy process and user friendly website. Beautiful clothing and fast delivery.
Nice website with lots of options for a variety of different things with an Indian vibe
I ordered two parcels. One i received after 2 weeks of delivery date and parcel is not even mine. I received someone else package and they want me to create a label and send it to the person whose package i received and they don't know where my package is. Another package is still in transit for over a month now. So, if you need it for certain date. Don't trust the delivery date which shows on checkout because they use a slowest shipping company. Customer care replied me for couple of emails after that no reply from them.
Very happy throughout this first experience with you. Will definitely be reordering again soon.
I had ordered a saree on 11th March for a delivery within India( Telangana), however the order was delivered somewhere else and now new tracking number with other courier is been shown on app. I had regularly written emails but of no use
Easy purchase! No problem ordering. The only drawback was the delivery. It was due to arrive on March 31st but arrived on Tuesday, April 5th. Not too much of a delay. Well worth the wait though.
It was easy to order. The size charts with measurements made the size selection simple. The clothes arrived pretty quickly after the initial order.
Value for money, Fits well, product quality is mediocre
Easy to use website. Great selection. Good prices.
A quick and efficient process. The Web Site is user friendly, however, the material is not what was expected. Also, the border of the saree is very different to what was in the picture giving a very different overall look that I am not happy with.
I have not received my order no. M******* purchased on March 01,2022
Mirraw
Order Status Update
Order Number: M*******
Ordered on: 02 Mar 2022
Order Status: Ready For Dispatch
Expected Delivery Date: 17 Mar 2022
TRACK ORDER
Bill to
Mohammad Rafey Siddiqui
4468 Ashley Ave,,
Mississauga - L5R 2A2
Ontario, Canada
*******492
Ship to
Mohammad Rafey Siddiqui
4468 Ashley Ave,,
Mississauga - L5R 2A2
Ontario, Canada
*******492
Hello Mohammad Rafey Siddiqui,
This is to inform you that your order has been packed and is ready to be shipped.
You will receive an email with the tracking details once the order is dispatched from the warehouse.
You can also check the live status of your order in the link below:
Order Status
Thanks,
Mirraw Support Team
Found multiple variety of beautiful artificial Jewellery pieces, looked really great!
Excellent service, good selections of products. Site was also good, items were well described.
I have paid Mirraw on the 20th February 22 and still have not received my goods.
No communication from delivery company or Mirraw.
Please investigate and speed up the delivery of my purchase.
Thank you
Thanks many choices and styles and colours and designs
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

