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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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The quality of the item is questionable, as it didnt match with the price paid. The black bead were all broken
Surprisingly met the expected delivery date - sooner than expected. Received kurta that was decently made, slightly darker than expected from website photos, but acceptable.
I didn't want to give any stars but to write a review i had no choice. I just received my 8 sarees and none of them are wearable. The sarees are so short they fall above my ankles and the palu is so short its not wearable at all. Its a total farce and a con the material is stated as georgette, but when I compared them to my georgette sarees mirraw's material feels and looks very different. I can still work with the bad quality of material but how do you wear a saree that falls to your ankles and the palu comes to your low back. I have connected with someone and am waiting for a response. I will definitely be contacting the better business bureau and my bank to open a fraud case to receive my refund if they do not provide a refund or a solution from their end. Do not buy anything from this website, their sarees are a scam. I am uploading a picture for you to see the exactly how short the saree is. I will post another review after they respond along with my actions, so anyone else in the same situation can find some solace. Definitely will be vlogging about this on Instagram. Let the people see exactly what mirraw sent me.
Kurti I bought had missing and broken buttons. Not happy with this janaysa product.
If orders go through quality control team - are they really checking? Customers don't expect extra charges to return a product through no fault of theirs. I am not going to spend more money to return this product.
Good collections and pricing. Fast ordering process
Disappointed to get lehnga in a fabric that is not silk. It was 90% Off for $64. That lehnga is not worth $700. Silk yes, this cottony rough material, no.
I am happy to shop from mirraw.com via online. It's good
Good collection… prices are good… good collection. Timely delivery
Very good and very easy to fix and move around in. I need to return my order because it's not the color I want. Please send me the instructions to return and then I can place another order. Thanks.
I forwarded an email asking for the instructions to return but I haven't got a response as yet.
Very easy and fast.
Delivered on time.
Product has great quality and colors
As a first time order the experience was pleasant. I would definitely order again Thank you
It was easy to order & handy with the receipt sent a few seconds later as record.
Overall, Mirraw has a good variety of clothing, reasonable prices, and quicker delivery times than other sites. The main thing that can be improved: please improve the sizing charts for the men's apparel. Each kurta has a different sizing chart, and some of them have charts that don't correspond with the sizes that can be selected. I had to guess my size and hope that I don't have to exchange them.
Edit: 2 out of the 3 kurtas I ordered were the right size, but the 3rd one was extremely large. This is despite the fact that all 3 were ordered with the same size. They must have sent me the wrong size by mistake.
Overall, Mirraw has a good variety of clothing, reasonable prices, and quicker delivery times than other sites. The main thing that can be improved: please improve the sizing charts for the men's apparel. Each kurta has a different sizing chart, and some of them have charts that don't correspond with the sizes that can be selected. I had to guess my size and hope that I don't have to exchange them.
Not happy with purchase want to return. I am not being assisted. What you see is not what u get... very disappointed with the product. I need the returns warehouse address... i wil courier and pay for my return. Unfortunately no one wants to help
Pratibha Pawar emailed and said colour and texture has a slight variation. That dont solve the problem that i dont like the sarrie. Simple english. I want a refund
My experience was very good with the product and the shipping time.
It was great. 10 days after order was placed I received it. And the outfit was just beautiful and fitted just right!. Thank you so much.
Only thing I will change is for filter to be applied
I wanted to make sure about the delivery date, Mirraw responded to my messages.
Thank you
Damaged goods for outrageous amount, when asked for a return and refund they will play a game of giving you a credit in their wallet which mind you if you try to use you will still be charged on your card
Thankfully i paid via Paypal and i could lodge a dispute case against them
Please read their FB reviews before making a purchase
Mirraw website is 5 stars. What more can I say, I am a woman of few words but, I hereby declare that it's a great website and you will find nice selection of Indian stuff. Their shipping, handling, packaging and delivery is top-notch.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

