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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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This company is legit! Best. I was really surprised by quality and their fitting was perfect.
Experience was very good. First time shopper on this site. The quality and material really good. Will shop again soon.
Purchased on 6th of May, expected Delivery date was 2nd of June and still no sign of my package. Purchase at your own risk.
I bought dress for my daughter to Canada I never received 2 month left I call Mirraw they don't want refund money
I have ordered a dress for a big family event. Its been 3 weeks and some 20 -30 emails later. I still don't know when i will receive this as that question was never answered. All i was told is its in stitching. I will need to buy another dress locally. Customer service is robotic and useless, same standard answers responded on every email. I am not coming back to Mirraw ever. Very unreliable service and delivery.
Ref- order # M*******
I finally received my order, 2 weeks after the due delivery date for which Mirraw i think is not responsible but as I seeked infos on my order, i realised that customer service is inexistant as i got no reply to my mails
Then one of rhe item i ordered a kurta
I paid 62 euros has a big ink stamp with several ink spots just in front. The stamp and spots did not go away after washing. I sent a mail but again no answer... it s impossible to wear such an item and it will cost me a fortune to send it back to India. I sent a mail but again no answer...
Such pity as i really love your website
Some were delivered too late for the occasion. They are beautiful but I would like to return two of them.
Pleasant ordering experience. Great updates, garments are as beautiful as pictured
I bought two suits on the 9th of May for 153€ and delivery should have been on 21st of May, but received on 31st. Well I may say that's still ok. But one of the salwar has ink spots on it! I've tried to take them off but impossible! As for the other one, the salwar is not even cut, just a piece of cloth and that's it! The stained one is stitched and I'm sure it's a damaged return good that was packed again and delivered to me, as i only ordered unstitched models. But well! It is so poorly stitched that it looks even worst than the stain! I'm never placing an order at Mirraw again!
I ordered and received my lengha from Mirraw. With communication from the team on any delays
My order is still not here and I have an event to go to in 3 days
Great it was nice. Thank you so much. Got the product in a weeks time.
Great prices and awesome quality products. Will definitely come back for more outfits
Best site with best prices plus discounts. I'm very very happy with my purchase
I always order sarees from Mirraw for myself and have always been happy.
This time I ordered one for a gift and the saree I received was creased as though it was worn and then folded and returned. There was no tag or label on the saree to show it is new.
I was very disappointed and unable to gift it to my friend as it did not look brand new even after I ironed the saree myself and folded again.
I am a bit hesitant now to keep ordering from here.
If I could I would have put 0 stars. This is the third time I've placed an order and this is the third time it's gone wrong. And each time, my package is either lost or delivered 6 months late. The worst part of all this is Mirraw's after-sales service: unable to give me precise information, and put me on hold each time they are overwhelmed by events. Really very disappointed
I love the unique items here. I could only find them on this site
Way too soon to rate. I haven't received the item yet
When I had to call the customer service was outstanding.
I sent emails that you cancelled my orders and yet you still took my money and shipped part of the order and not even all of it. I don't have have 1 order.
You are not reliable, my clothes were way too late, didn't fit, want to return but no address. Every time I write I get an auto generated answer. Will get back to you in 72 hours! Almost 2 months will pass, the issue is not resolved.
Ordered through the website. And transaction was smooth.
Delivery issues and product not yet received and received only one response from Mirraw that it will be delivered, but not yet received and no further response from the customer service.
My first order so will be able to give feedback after delivery experience. Happy with my purchase
My first order so will be able to give feedback after delivery experience
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

