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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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The colour image posted shows Light Blue with Parrot Green.
Yes. Even though its stated s'light variation in actual color vs. image'. But never so much difference.
The one I received 'Dark Green with Parrot Green' with the combination do not suit at all.
Package and Sold a damage item to me that I can't use, this item was met for my birthday frustrated me. Yet Mirraw is going back and front, saying they can only refund 10%. Mirraw has no regards for its own policy and customers. What a shame!
Product -Multicolor Plain Polyester Stitched Men Blazers - #*******
Website for this company shows items at huge discounts. It's a rouse to attract customers but don't be fooled. Avoid the aggravation at all costs. First warning sign - items are made in India then shipped abroad. Item ordered since 19 June have yet to arrived. Second warning sign - they use local shipping (Atlantic) which is a bloody joke. Third warning sign - unreliable unresponsive and untrustworthy customer service. Overall a bunch of liars leading to a waste of money and time.
Plenty of varieties to choose from; simple process for ordering & Prompt delivery process. Am very happy.
2 of the items were damaged. 1 appears dirty. The quality of the product does not match the original prices.
-very intricate craftmanship
-worth the money
-smaller sizes are always prettier
-since the size cannot be discerned from the online images, it would be better if you can specify the occasion for use like partywear/office wear/casual along with size specification: Big/medium/small
This is my 4th writing about Mirraw. I wrote my 1st review at 8th July but still the issue did not solve yet! I emailed them, and sent my order number and Images many times. It's been a month but still I am not getting response from them. Still I am waiting for their response to get refund or change. It is very hard to connect. Very frustrating and time consuming. That was my first online purchase from Mirraw and had terrible experience. Such a fraud company. If there is a way to give them 0 score, I would do that.
I love it because it is informative and big choice of really gorgeous items.
Really good as I easily find out the sizes for my orders.
Excellent shopping deals with reasonable prices and efficient delivery
Thanks they solved my issues and refund my money back and just waiting to know about the wrong dress I got.
I have received it before the estimated time which is great as I need to wear this weekend. Also it's beautiful Saree.
Very good and happy to purchase all the beautiful sarees.
Very unique collection and enjoyed shopping. I opted for customized stitching and it fits perfectly. I love to shop again in your website. Thank you and keep rocking..
Very unique collection and enjoyed shopping
Ordered a set (sari & blouse) - only one thing of 2 was delivered. Have reported the issue several times via email & phone … was ignored & never resolved after several weeks now
Before even getting the items got stitched I asked them to cancel the order... It's been more than a week and still no action is taken... It's a big time waste to keep emailing and calling them asking to cancel the order. Worst customer support.
THEY THEMSELVES TOOK THE DECISION OF GOING AHEAD WITH ITEMS GETTING STITCHED WITHOUT INFORMING THE CUSTOMER SO THAT THE CUSTOMER CAN NO MORE ASK FOR CANCELLATION.
The way my suit was made was PERFECT. The fitting was perfect.
I just had an issue with the delay in shipping - something that Mirraw I guess had no control over.
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Yes my rating is 1 star -i was supposed to get my order 2 weeks ago - although they have 'escalated' my issue, i still don't have an estimated delivery date.
Yes my rating is 1 star -i was supposed to get my order 2 weeks ago - although they have 'escalated' my issue, i still don't have an estimated delivery date.
La livraison prend beaucoup plus de temps que prévue environ 12 jours par rapport à ce qui a été annoncé).
Les bijoux sont de bonne qualité. Merci
La livraison prend beaucoup plus de temps que prévue. De plus aucune information de la part du service de livraison et impossible de contacter le service client par mail!
I ordered 5 items, they were all packed very tightly in one small box! I have yet to see the individual items to inspect damage, they look good outwardly, will let you know if any danage once I inspect closely, but in the future please pack satisfactorily
The orders came in time and the team was very helpful but men's kurta, women's cotton kurta were made of very poor quality materials which I did not expect. The stitched blouse pieces were excellent for the price. Customer service was excellent.
Great communication from the stitching team.
I am pleased with my shopping experience so far. Variety of items is very good.
Fine very happy with delivery not so much after sales or returns
I ordered an abaya from them on May 1st which was supposed to be here 26th May. I am leaving for religious pilgrimage on June 17th and I needed this item with me on my trip, It was enough time to be here on time but. I still havent received it, They chose the worst courier in the world, Atlantic courier who never provide any updates, customer service is pathetic for Mirraw and now the item is God knows where, no one knows or tells me. They are not refunding me as well or atleast telling me when it is going to be here. I dont even need it if I wont get it on time for my pilgrimage.
NEVER BUY FROM THESE SCAMMERS!
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores


Dear Customer,
Greetings from Mirraw.com,
We are sorry to hear you had an unpleasant experience with your purchase.
To assist you, we will connect with you on call. As per your timezone
Regards,
Team Mirraw.