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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I will never recommend anyone. Almost two months of purchase but no progress in shipping updates. When you contact them, they just reply that they have expedited the process. Same reply every time.
Best service and quality product. Great selection from different designers.
Received my first order for a georgette kaftan. Service was excellent, order received in a timely manner and just as described and exactly as pictured. I am very pleased. Thank you.
Shopping with Mirraw was good and quick but the shipping takes way too long.
I have ordered two times from this website. Both time clothes quality and specially stiching came out nice. I have referred some friends too and they have ordered too and they are happy bcoz it's difficult to find cloth variety here that we have on Mirraw with decent price.
I am happy with my orders.
I ordered two time from here but first time it came after expected date and this time again showing delay even I requested to send items on time it's urgent.
I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
I liked the collection. This is my first buy. I hope this purchase will go well.
I placed the order online on the company website. The delivery took longer than the expected date.
I received the parcel in good condition.
Upon opening the parcel the jewelry was lovely. Design as shown in the picture.
I gave it 3 stars because the dori thread at the back of the necklace was of very poor quality and came off.
It was a toss up between returning or taking it to the goldsmith and changing the dori. Since I could locate a goldsmith close by I chose the latter option.
Not sure where the order was delivered by the shipping company Atlantic. Customer care is very poor. No phone support. Avoid.
Great! Quick turnaround time and quality is decent enough for how often we will wear the clothes. I found the website a little tricky to navigate but would shop using Mirraw again.
So far so good! Thank you for the pay 1 one 3 free deal!
This is the 2nd time I ordered for Diwali. Lats year had great experience, but this year all my custome stiched clothes very NOT GOOD at all. Even after leaving comments in for each item, the stiching is not what I asked for. NOT HAPPY at all.
The first suit I ordered only comes in XL. Are the sizes small fitting? If so I need to change to XXL. GREAT SHOPPING
Hi, I received the product, but there ic colour variation in duppata, It should have been pink but the colour is Yellow.
Secondly the jwellery is only in silver colour whereas in picture it looks different colurs. So little bit unhappy. Kids dress was good but back less was not stitched well, it came out while tying.
It was great. Hope the product ends up looking the way it looks in the pic
Great selection and love the customising options
Great prices
In time delivery
So far good experience. The product is good and delivery was smooth.
I am unable to use the 11.99 credits in my wallet. I did not receive an order as it was pictured online, but have placed a new order. Will update my experience once we've tried on the outfits.
Great products online, will wait for the final product once received
Good range of products got the similar product what i choose
Mirraw has quality fabric, they have all types of fabric. Multiple varieties of clothes for kids, men and women. Also they have offer and cashback for every buying.
Sizes are not standard. I ordered 6 dresses in size 42 and all except one turned out to be size 38 and one also in size 36. With the size tag saying 42.
The one that was the correct size is ill fitting:(
I wonder if Mirraw would. Replace. With the correct sizes.
The site is a seamless shopping experience! This is my second time ordering and I am always satisfied with the service.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

