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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I had ordered a Rajasthani couple, & done the prepayment, but I have not received it, they are not giving the tracking detail & neither attending the phone
Items received don't match Items ordered,. The blouse styles and patterns are completely different and saree and blouse don't match the saree I ordered brown based saree with red blouse instead I received pink saree with pink blouse. This time not satisfying experience. I shopped for wedding. But I can't wear those received blouse in wedding.
Saree received is not full length, its only 4 meters long instead of 5.5 meters. Ready-made blouse are not same style and patterns that I ordered from the website.
Easy to order on line
Satisfied with products and delivery and post purchase feed back option
Nice product at nice price. It is exactly as shown in the picture.
Much impressed with the stitching and the quality, and liked the timely delivery
This is my first time saree purchase at mirraw online shop
Product received as shown in the picture. Website experience can be improved.
2 sarees i bought came with different colour to on line display so disappointed I don't know what to do with these sarees. Saree does not look the same like what was displayed. Scared to buy. Can u refund
One item buy 1 get three free - is missing from the order M*******.
M*******=> this was the order I had before payment, I DID NOT cancel it.
Once I made payment, I saw confirmation on this order M*******.
I purchased products over 2 months ago on the Mirraw app. The status on the app is "order delivered". I have not received my shipment and the courier company does not respond to queries on the shipment. Mirraw does not want to refund me and they are extremely unhelpful when I query the order. Do not purchase from Mirraw if you need garments for a function because you will not receive it in time.
On time. Happy with saree
Perfect fit. Just very happy with it
Lovely and excellent bead work. Just as described in the website. AlMehraan has reduced the price I paid on 15th Feb 2020 from Rs2350 to Rs1621 now; and I am peeved about this. Otherwise everything is superb and good items are sold by Mirraw.
Absolutely loved all your outfits eagerly waiting to wear
Love. Selection texture style a. Very comfortable fit. I am a pulse size and I always feel very fashionable when I wear your style.
Thank you, arrived and finds well, just a little hemming shortening needed, but perfect for the event.
Very bad experience.
I placed order on 31st October. Estimated delivery was on 17th November but i have not get my parcel yet.
I have got parcel today.
Thanks
Very bad experience.
I placed order on 31st October. Estimated delivery was on 17th November but i have not get my parcel yet.
DO NOT BUY FROM THIS COMPANY i am waiting for my order more than 2 months we do not know they are fraud or what be aware you might be robbed
The total amount is keep changing without any reason.
We try to pay the bill but the total changing from $193 to $164. Not sure which one to accept. Then only 1 item available. Finally got a message to say it was blocked. The released for payment.
I have not got my refund even after 2 weeks. They are very slow in processing and customer service is also not prompt
Since I work in a digital marketing field, I know the 4.5 rating is a cooked up one.
I'm a customer from Canada. I had an order placed from Mirraw at the beginning of October for a function in the beginning of November. Not only the order wasn't delivered on time but even after writing emails back to back, regarding the update nobody was responding. Since I was not getting any response, I decided to return it back. Only when they decided to respond to me. They agreed to give me a full refund on my product for a wait of another month from the expected date of delivery, which I have not got yet. They literally forced me to buy the product and after all this I had to pay another $80 to get the product from the courier service. They changed the courier service in between, because of which I didn't even know what the product was. If I knew it was the courier from Mirraw, I would not have got them.
I got the confirmation that I will get the delivery by Nov 1st. And they dispatched the order only on 16th of Nov, after all this happened.
Now when I got the product, the stitching was not even proper. I have wasted almost $250 for nothing. This is the worst experience I ever had from an online shopping.
I finally gave up on following up with them for my refund. I will never ever recommend anyone to this site. Such a frustrating customer service.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

