Microsoft StoreReviews 155

After changing the windows, I faced some issues with reactivating the MS office 2019, as after I activate it and restart my pc, I have a message that the MS Ofiice didn't activated. What can I do?

I understand the idea of having a family plan, but it's ruining alot of peoples lives especially mine. I dont fully understand how to use microsoft business without someone from another country misguiding me, and you're promoting it, i was promised a free laptop and i never got it. I wanted to integrate my business and did everything by downloading everything microsft but it's more confusing now.

The rep who sold me the Surface lied to me and the company refuses to honor the $100 post-sale credit they promised. Even though it was written and saved in the chat log. Two follow-up chat conversations and a very long phone call to sales support and each time was told "we can't do anything, but we've put a note in for the chat rep and they will contact you tomorrow to fix this". All BS. No one ever follows up. Asking for a manager gets you hung up on. Which means another 30 minutes on hold or waiting for a chat rep to respond.

I will never buy another Microsoft device again.

Microsoft store is the worse app ever. I love Goggle play store it let you install whatever app you want. Microsoft store only what they want i search apps I want to install they don't even come up only bring up what they have total waste of time.

I have been charged twice for a microsoft download, it is clearly an obvious mistake, yet I cannot contact anyone by phone or online. DON'T GO THERE!

When i click install or update it takes sooo much time to update the button then it comes to downloading speed i would give -10/10 it sucks so i have tried everything delivery optimization and more nothing works i even put Microsoft dns in my lan network my lan network has over 50mbps speed improve Microsoft store asap it works poorly and i cant install Minecraft launcher for some reason idk why it happens when i install from Minecraft.net/download it says unable to install 0xUnkownAppInstall and when i try to install from xbox/Microsoft store it says something happend on our end or when i simultaneously click install nothing i mean NOTHING happens fix this now

Microsoft is the worst system I have ever attempted to use I would rather get a vasectomy from a lion on meth than continue to use Microsoft I finally understand why people want to kill themselves, I hope Bill Gates gets lost in a mine field, I'm coming for your little skinny behind and when I find it I'm going to kick it all over this town-o, town-o, town-o. Microsoft has caused me to take up a new hobby, binge drinking Microsoft gives me an itch on the roof of my mouth that only the barrel of a shotgun can scratch. Eat $#*! you greedy bastard

Getting help is such a pain. I will be spending as little money with Microsoft as possible.

Many of the problems I've had should be routine but I can spend hours trying to solve this. Microsoft doesn't seem to care about me or my time and I guess my business isn't big enough.

From now on before I buy from companies I am going to test their customer service. I do not have all day to waste on their cheapness in their refusal to invest in decent customer service system.

The reason that I hate the Microsoft app store is because some of the games that you can get for free on your mobile device or game console is not free on here or they just don't have it. I also believe that they are a scam, one day I bought an app called steam for 3$ and yeah, I know that's not a lot I know but once I purchased this app and it was finished downloading it didn't take me to the steam page that everyone that I knew had, it took me to a red a screen with some weird advertising on it, when tried to delete the app it wouldn't let me, It's not just this one app that I can't delete its every other app too. To be honest with you guys I regret my purchase i should have bought a chrome book or an apple computer because this one is so ridiculous also this computer is new and its already causing problems.

Mojang FORCED me to transfer my game to my Microsoft account but neglected to actually transfer the fact that I HAVE BOUGHT THIS GAME! They are REQUIRING me to re-purchase the game again. I will never use the Microsoft store to purchase Minecraft, since I already own it. They can eat dirt.

Everyone i know has had issues with it, why even require us to use this piece of garbage to download games

I recently purchased a Surface Pro 8 online at the surface store. I have had issues with the product from the start. Yesterday the onscreen keyboard would not appear. I called customer support and requested a call back, it came and then I had to wait on hold for over 9 minutes for someone to talk to. After going back and forth for a few minutes I was told to hold on again as he was checking something-I was disconnected. I called back, received another call back, this time I waited over 12 minutes. I told him that I was dissatisfied and wanted to return everything. He transferred me to sales, I spoke for a few minutes with someone and again was disconnected. You can't make this crap up.

Be aware if you purchase on the Microsoft store on the new Xbox and the game doesn't install you will be ignored by Microsoft and refused reimbursement

Tried to preorder about three times input all my details for the xbox series x only to be denied every time and sent back onto this screen that says it out of stock. I honestly give up on this site literally cannot preorder or buy any console. If you look at the pre-orders for your xbox series x halo edition they're on EBAY listed for double the price. Those are the people you're selling to that aren't even remotely interested in your product and more interested on making money over it. Ridiculous.