Micro Center

Took a dell in the guy did diagnose hardrive was missing from a computer I got, its a good unit but the guy said it was not worth fixing would cost $300 and it would be cheaper to buy another one, I looked and outside of notepads they were all $1200-2000, lazy tech and just a money grab. Already looking to get my own hardrive for $50. Normally they have been great but very poor service logically they appear to rather gouge you for $2000 than fix a 5 yr old computer.

Brought in my Dell laptop after friend's daughter accidentally stepped on it. Told them we had issues with display as well as obvious ding to the case.
4 days after bringing in they said they had to order a part. 5 days after that they texted me that laptop was repaired.
$174 for the case repair.
Just got it home.
Blue screen.
They never did anything beyond the cosmetics.
Waiting on their response

Hello, all sites are scam. People get paid to give positive feedback, as I do, but I didn't give positive feedback. I don't want them to cheat people

I been going to mirco center for a while now and i must say it been the best since radio shack when out of business

Got my board online and quick shipping, i also enjoyed going to the store as it is well organized and helpful.

I wanted a printer told the Dale's associate that I can't use WI FI because I am working from my basement. Said this could work both ways with or without WI FI my wife and I tried to get it to print and constantly have to reboot and then it was on a wing and prayer it would even work.
We gave it 60 days and became so frustrated o returned it to only be able to get s gift card. Poor service sales associates who don't listen because all they care about is up selling extra cost tech help that leaves you on hold forever. If I could give them a negative rating I would.
STAY AWAY FROM MICRO CENTER YOU GET WHAT YOU PAY FOR. GARBAGE

You suck! Mail free offer expired after received. You suck! You suck! You suck! You suck! You suck!

The most unprofessional people i have ever dealt with. Will happily pay more money elsewhere. Jacob J. From Westmont, IL belongs at mcdonalds.

Terrible customer service and there is no way you can ever call anyone - you hold forever and then they just hang up the hone on you! GO ELSEWHERE

Salesperson said about a computer we were looking at looks like that's out of your price range if you don't mind me saying, without even first asking what our price range was.

I selected "Next Day" shipping and was charged and extra $6.00. That was fine.
As I went to place the order, I saw this at the bottom of the page: "Usually ships in 5-7 business days". Which is it? Will it ship next day (which I'm paying for) or in a week? I contacted Micro Center and was told that 2-3 days AFTER i place the order I would be given an estimated shipping date. Huh? What is there to estimate about "Next Day". I canceled the order and will not be back.

Bought Clear Case for my iPhone 12 Pro Max for a good price from Micro centre. Got delivered in 2 days. The received product was clean and clear.

I can see why micro center only has a 3.1 rating. I called their national support line to get advice on what kind of printer I needed for my p/c, but also said the store in St. Louis Park, Minnesota needed to actually connect with laptop p/c and demonstrate that it would work When I asked the salesman for a demonstration and actual hook up, he said that was something they could not do, and also know that I couldn't return the printer if I couldn't get it to work for me once I got home. A manager at the store also said the same. If you need technical assistance to confidently make a purchase, don't bother with Micro Center!

I will NEVER buy at Micro Center again! I went and told computer/laptop Kyle at Micro Center that my current laptop had a horrible mic and we need a better laptop with better mic. Well, I got a Lenovo and it is just the same---NO GREAT MIC and we need that for our church service and for zoom virtual tours. Also, I bought a Amazfit smart watch and it WILL NOT sync with my i-phone and they - 2 of their tech's could not get it to sync either. BUT, watches cannot be returned! REALLY, The watch is defective from the manufacturer, and all the Amaz
Fit watches are being closed out. THAT, tells me they know, and dont care that another customer will be stuck with a nonoperative watch! They have no customer loyalty for buying at their store. PLEASE, DO NOT BUY AT MICRO CENTER. SAVE YOURSELF THE FRUSTRATION. VERY UNHAPPY AND DON'T WANT ANYONE ELSE TO BE TAKEN DOWN THE ROAD AS I WAS.

Website shows the item is available, there is not any phone number to check, also online chat does not work properly, there is not any agent to answer. I drive 20 miles, but they don't have that item, still it is available on website. They don't have respect to customer.

I recently came here to purchase a monitor for my husband‘s birthday. I was told by the employee that the monitor chrome cash so that way I don't have to have any wires and also because my husbands laptop does not have an HDMI port or anything like that you just plug in the charger well I get home and set it up and nothing $#*!ing Chromecast or whatever so then I come back to return it and instead of $#*!ing giving you cash because it was paid on a debit card they say no unfortunately it's not gonna go back to your account for a couple of days so now I have to wait to go purchase another monitor from Best Buy I am $#*!ing livid do not ever shop at this $#*!ing $#*! hole!

I have purchased three computers from the Houston Microcenter over the years; two desktop computers and a laptop. And in late November, my daughter was home for school break, and a lightning strike took out the computer power supply. I was also thinking of getting a new laptop for my daughter, so we looked up the Microcenter website. We saw a number of interesting products, and decided to go to the store here in Houston.

When we got there, we saw the expected crowd of cars in the parking lot and a lot of people. As we walked to the front of the store to get into line, we noticed a number of people were confused by something.

A woman was passing out some kind of flyer, which I thought was an ad for product, but it turns out it was instruction for everyone to get into the store. First, you had to download the app for the store onto your phone - no other way to get in. Then you had to use that app to scan the code on the flyer and enter your information, and finally you were told to go wait in your car until you were told there was a place for you in the store.

This was nowhere on the website for Microcenter. That explains the confusion by most customers. The woman was rather rude, and displayed a go-to-hell attitude which I had not seen at Microcenter before. That put a damper on my interest in Microcenter.

We waited in my car. Short version, we never got a text saying we could go in. More than a month later, we are still waiting on notice. Considering the rude and inflexible behavior of the woman at the door, I found this greatly offensive.

I bought the computer for my home at another store, one which notably welcomes customers. I suspect I am far from the only such customer who took his business somewhere else.

I used to like and trust Microcenter. No longer.

This is not to attack other locations, but customer service is vitally important, and a simple notice on the website, and options for people who wanted to reserve a place ahead of time, would have greatly improved my opinion. Instead, I received the strong impression that the Houston Microcenter has enjoyed success for so long, that they no longer feel obliged to respect their customers. That is always a mistake for a business, so perhaps Microcenter may yet address the matter. But for this encounter I have to assign a failing grade.

This excellent gaming PC was the best choice I could have ever made for which PC to start with. I highly recommend this PC to anyone and everyone who needs a futuristic state of the art PC. The PC purchase I chose was a pre-built which may not be first choice to others but if you are just starting I would consider it.

I have had the unfortunate pleasure of dealing with MicroCenter for years. Not that I want to, its the only option around me for "In Stock" PC Parts. Well Their site said they had a particular CPU in stock. IN STOCK! If you call their 800 number, the automated message tells you that "our website is real time and 100$ accurate of our stock and pricing". I knew it was a rick that they would still have it... But I drove an hour and a half, got there at 10:05, they open at 10 and I immediately had to wait in a line outside. But this line was only for people buying PC parts, anyone else could just walk right in. 20 minutes of being in line later I was allowed inside. No direction or instructions, so I walked to the Processor cabinet. There, me and about 6 other people just waited, and waited, and waited. This entire time people and associates are walking by like we are not even there. After another 5 minutes, we were told we needed to go to the front of the store and get in ANOTHER LINE for the PC parts counter. There were no signs, ropes or indicators that we should be doing this. 20 minutes in this line, and the young, bored looking, and obviously sick of his job associate walks over. Without me ever talking to him, he goes "Oh, you are here for the (insert more expensive version of the CPU I came for here)?" I looked at him funny, having nnever spoken to him before, and said "NO? I'm here for this one..." and I proceeded to show him the wbsite on my phone, wit hit showing in-stock in Columbus. Without even moving or going to his terminal to verify he goes, "Nope don't have it. Never had it. But we do have the larger model." I didn't want it as it was $249 more and I do not need it. He wouldn't look, and couldn't be bothered to check for me. Didn't care that I drove over an hour. So I got back home and called the store manager about 3 hours later. He didn't even care. General Manager Jim Welch said to me, and this is a direct quote " I have 5 associates, and they are all busy. My guys are too busy to help you, he said we don't have it so we don't have it." When I said he never even bothered to check on it, the manager then goes "My associates were too busy to help you, what do you want me to do?" I will be calling the corporate office on Monday. Last I checked, it was your associates job to help customers.