MetroPCS

Extremely slow to nonexistent internet service, 1-2 bars at most, impossible to connect most of time, often no internet service at all, inferior phones. Very poor customer service. No service on phone either. Waste of $40/month for inadequate service.

I'm very unsatisfied with the lack of service I get with phone especially when in the middle of town and at home where service should never be a problem of having. Really contemplating on getting new service provider. Commercials say most covered than any other providers, that's a bunch of BULL

I bought a new phone on a Saturday and I tried to charge it on Saturday. THE CHARGING PORT WAS BROKEN. I when I brought my phone to the Metro PCS store in Georgetown Delaware the representative looked at the phone, saw it was broken and decided I DID IT. SO IT Was just to bad. Make a claim on insurance. We can't fix it you can get a new phone at retail price of hundreds. They acted like I was some kind of con woman and being of service was not in their job description. The main office sent me to a store in Salisbury about 45 minutes away. The 2 stores in Salisbury where owned by the same no service owner! I absolutely hate going to that store. I had an issue with my phone and went to an ATT store and the representative fixed the problem in 2 minutes, and I certainly felt better there than the awful Georgetown Delaware and Salisbury are only sales outlets who don't assist anyone who is not buying. Metro PCS service is 30 a line so its inexpensive but you pay for the lack of service, now you can't call a human on 611 the Metro help line. A computer sends you to a page that refers you to a page that had information about something else. Don't know how to get help. NOT FROM THE STORE.

There are the worse company ever. These people are charging me for 4 phones and I only have 3. The 4th line was taken off in January of this year. Now these people are saying my bill is $260.00. These people DO NOT CARE ABOUT THEIR CUSTOMERS. AND I REFUSE TO PAY THIS MUCH FOR 3 LINES PERIOD. I'M GOING TO ANOTHER PHONE COMPANY BECAUSE THIS IS NOT THE FIRST TIME I HAVE ISSUES WITH THESE PEOPLE. THEY REALLY OUT HERE FOR OUR MONEY AND IT IS SAD. AND I HAVE BEEN A FAITHFUL CUSTOMER WITH THEM FOR YEARS. WELL AS OF TODAY THEY HAVE LOST A CUSTOMER.

I absolutely despise metroPCS. I've lost job opportunities, missed important calls, had my hotspot shut off when Im in the middle of something, $#*! these people. I'm taking my business elsewhere and so should everyone else. They lied and locked me into an 80 dollar a month 5g plan that barely even works as it is and I can't switch to a cheaper plan so im paying extra for two services that barely work. Its bad enough that the oneplus phone I bought through them is a piece of $#*!. Get your $#*!ing $#*! together metro and maybe less people will complain. $#*! $#*! $#*!.

Same service you think they don't work blah blah blah and wonderful customer service if you do not need customer service. Saving around $75 - $80 when you also need reliable service. I wonder what in the hello was I thinking and save that much what's up is the question I should have asked myself. I didn't obviously and here I am hopefully most comment but at least in someone's mind as a warning. No sleep okay well I won't be the case for me and I'm sorry to say yes I will. A really nice thought. I guess the right way to put it is what there's always the case... You get what you pay for and sometimes you don't even get that or justification purposes. How long must not taking the news as factual it's probably in the best interests to do so with advertisements and commercials and anyone wanting something from you.

A great service probably for those that live under a cell phone tower and a phone really isn't a priority and just have it for an emergency. Can't expect all of life's situations to occur at a convenient place. Either not before from home or just grab an old cell phone that holds a charge and it will connect you with emergency services.

While in the hospital from 6/24 - 6/27 I noticed that my phone was charging very slowly.On 6/28 I took my phone and charger to the local Metro by T-Mobile in Fort Payne Alabama.The young lady named Jayda told me I needed a new charger. I asked if they had one in store that was compatible with my phone. She went in the back and then returned with two separate boxes: one for the cord and one for the plug-in. She said each one would be $19.95 but she could give me a discount on one of them. So she rang it up and the total was $49.04. That sounded extremely steep but at this point I was in a hurry, as I had an ear appointment directly and I didn't want to have to put up with any more slow charging crap, so I just paid it anyway. On returning home I plugged the charger into my phone and lo and behold, it gave a message that the charger is incompatible with the phone. So I returned to the store and then was told by Jada that she could not give me a refund because she gave me a discount on both items. That was a bold-faced lie. At this point I was pissed off and I told her she was a lying sack of s***. She told me to get out of her store and never come back. As I was walking out with my cane she and a male stood and laughed at me. I do not at all recommend this place as they are basically a sewage dump armpit. Do yourself a favor and go to a legitimate place for your cell phone needs.

Do Not switch to metro. To begin with every store had their own deals going on. They did not want to offer the free phones that metro advertised tried 6 different stores just to be able to switch. Service is so bad it's unbelievable. I cannot wait to switch back to cricket. Metro is a Scam by T-Mobile. They do not care about service/customer service.

Fix your problem on east side Duluth MN oh sorry made me write more, here we go you suck, you suck, you such, you suck, you suck, you suck. You should of just let me put in one sentence..

I had MetroPCS for many years in Dallas. Moving to Paducah, terrible service, terrible customer service, store employee deleted everything from my phone without permission and no apology! I finally got smart and switched services, same monthly price, and MetroPCS said they do NOT give refunds for any reason! When you see a MetroPCS store, run the other way!

There is a mexican girl working at the metro pcs at Buckinham, her name is Edna, is very rud to all customers and no professional. Me and my friends will find anothe
R phone company, thanks to her.

Y'all charged me 220$ for my next phone bill when I payed my phone bill y'all are the absolute worst

Anyone that has been with this company for over 5 years and had issues like myself can mostly tell you this company will put you on hold and hang up ask to speak to a supervisor and 9 times out 10 you either gone get a agent with a new attitude a issue solved or a spiteful agent who will actually go as far to you please hold While I connect you with a supervisor and so conveniently the call drops I'm sure the company is well aware of the call center shenanigans

PLEASE, I'm begging you, DO NOT USE Metro PCS. The service is awful. Foreigners are the only ones that take calls and you won't be able to understand them. Calls are dropped constantly. The internet service is terrible and has gotten worse.

Worse customer service ever, specially leesburg,
Fl: she doesn't help old customers, she said I had to go to classes in library because I don't understand. It is for young people not old like me. Also bad phone. Changing to Verizon. I am done.

The phones are straight trash service is trash. Just like all the reviews quote. I will never use or recommend their service