Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Melaninful

Melaninful

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Melaninful?
grey stargrey stargrey stargrey stargrey star

Melaninful Reviews Summary

Melaninful is an online store that sells African American clothing and home decor items, with a focus on showcasing Black pride through unique designs inspired by rich African American culture.

This summary is generated by AI, based on text from customer reviews

service
38
value
36
shipping
38
returns
22
quality
34

We monitor reviews for authenticity

Georgia
1 review
4 helpful votes
Follow Symone D.
Unfollow Symone D.
Share Review
Report Review

I ordered a tshirt for my girlfriend from here My thoughts on the experience:
- The shirt came after a month and some change
- I did not receive a tracking code until towards the end of that time frame, and it was not that informative, nor was the anticipated date of delivery accurate (delivery provider was DHL)
- We did get the tshirt, and it was as shown! The material is top notch and we both loved it so much, that I ordered the same design in cropped hoodie form just now

NOTE: Although they sell themselves as a black owned company from Detroit, I HIGHLY doubt this, as when I ordered via PayPal, I received a notification saying that an order just went through for company "ACTIO PTE. LTD.".

If you look this up, it's a Singapore owned company with multiple incorporations, a majority internet business related. See here: https://www.sgpbusiness.com/company/Actio-Pte-Ltd

Date of experience: September 11, 2020
Georgia
1 review
16 helpful votes
Follow Renata S.
Unfollow Renata S.
Share Review
Report Review

Do Not Shop Here EVER
August 28, 2020

For starters customer service is everything and there's sucks. This company's responses to my emails were very rude and unprofessional. The order takes forever to ship and even longer to get a tracking number. Clothes are very cheap in quality and run extremely small. If your item does not fit you have just wasted your money. They don't offer any returns or exchanges. I'll never shop here again!

Date of experience: August 28, 2020
New York
1 review
2 helpful votes
Follow kad k.
Unfollow kad k.
Share Review
Report Review

Very Sad
August 9, 2020

Its really hurtful to see what this website is doing. Especially when you claim to be part of the minority. For any afrocentric products please refer to afro-merch.com.

Date of experience: August 9, 2020
Rhode Island
1 review
1 helpful vote
Follow T M.
Unfollow T M.
Share Review
Report Review

Scam Company
August 1, 2020

I placed an order the beginning of July. I waited 3 weeks no item. When I received the package it wasn't what I ordered. I sent an email and was told I can't return it. Because all item are custom made. By the way the retun address is in Texas and the name was John Doe. They are actually in Vietnam. DO NOT ORDER ANTHING FROM THIS COMPANY. I looked at BBB they have many complaints already filled. I will be adding mine

Date of experience: August 1, 2020
Virginia
1 review
15 helpful votes
Follow Danny B.
Unfollow Danny B.
Share Review
Report Review

Very speedy refund
July 31, 2020

I kind of impulse-bought a pair of shorts from their site. I came here and saw all the negative press as well as on their Instagram page so I decided to just cancel my order and get a refund. I anticipated a bunch of road blocks and poor correspondence (as has been the case with many people according to reviews here and elsewhere), but no. I simply sent an email requesting cancellation and a refund and they promptly responded and sent my money back within the same day.

Date of experience: July 30, 2020
Viet Nam
1 review
4 helpful votes
Follow Sidone S.
Unfollow Sidone S.
Share Review
Report Review

Personalized Little DoctorLunch Bag For Kids. This was a gift for my niece's daughter who loves it and said she's going to be a Doctor like Zuri on the bag. She also has an aunt, uncle and two cousins who are doctors.

Date of experience: July 27, 2020
Texas
1 review
0 helpful votes
Follow Vivienne L.
Unfollow Vivienne L.
Share Review
Report Review

Excellent
July 24, 2020

You guys do amazing job. I really love these designs. These products are perfect. Thank you guys for doing such a great job.

Date of experience: July 24, 2020
Viet Nam
1 review
3 helpful votes
Follow Tracy O.
Unfollow Tracy O.
Share Review
Report Review

Fraud and Scam
July 24, 2020

I ordered from their website but it's been more than a month. There is not even a contact number. They claim to be based in USA but the address on their website is an address of a shipping company and nothing more. They are clearly scamming black people for money. I even heard that they are not even black owned, how disgusting is that!

Please DO NOT PURCHASE FROM THIS PLACE! THEY ARE SCAMMERS. Their response emails are written in broken English.

Date of experience: July 23, 2020
Viet Nam
1 review
22 helpful votes
Follow Katya M.
Unfollow Katya M.
Share Review
Report Review

Do not purchase anything from this place. They would leave you on waiting for months. They are taking their products from a third party place and the quality is horrible. Besides, they are actually an asian owned clothing place and the owner is Vietnamese not black. They are making coins by appropriating our culture and does not even have a black model. They are disgusting vultures, DO NOT PURCHASE FROM THEM.

Date of experience: July 23, 2020
Minnesota
1 review
11 helpful votes
Follow Catherine W.
Unfollow Catherine W.
Share Review
Report Review

Tracking data indicates I should have received my order... or its out for delivery! No package in over a month! No contact information! Never again!

Date of experience: July 21, 2020
Viet Nam
1 review
0 helpful votes
Follow naeem s.
Unfollow naeem s.
Share Review
Report Review

Excellent design
July 22, 2020

My shirt has arrived and it looks good. They had me worried because of the long wait, but overall they delivered.

Date of experience: July 21, 2020
Virginia
1 review
9 helpful votes
Follow Charlene S.
Unfollow Charlene S.
Share Review
Report Review

I only have 1 experience with this company, but it was a very positive one! My online order was a smooth transaction, the owner reached out to me by email to thank me. Then a month in a half later he reached out to me again to inform me that my order was en route. I received my order the very next day and was very pleased with the product. I do intend to do more business with this company and I hope to find the same satisfaction each time.

Date of experience: July 20, 2020
Connecticut
1 review
12 helpful votes
Follow Monia W.
Unfollow Monia W.
Share Review
Report Review

Horrible SITE!
July 17, 2020

Site makes you feel it's a black owned company in the US. It is not! It's overseas! SCAM SITE! I have been waiting since June 23rd for 3 pairs of shorts for 100 dollars and it is now JULY 17th and nothing! Supposedly it is now in Massachusetts and it's been in transit for the last 20
Days! So Horrible! Everyone save the hassle and your money! Make your own products would be done faster then their delivery! Smh! This site is a scam and needs to be shut down! It made me give one star otherwise I would've given nothing!

Date of experience: July 17, 2020
Minnesota
1 review
12 helpful votes
Follow Christopher V.
Unfollow Christopher V.
Share Review
Report Review

If I can give a negative star I would. I ordered a shirt from this company an have yet to. Receive a valid update on my purchase. There is no telephone number to speak to anyone about my purchase. I do not recommend anyone order anything from this organization. I'm in the process of trying to get my refund back. My order continues to change with information received. I just want my money back.

Date of experience: July 11, 2020
Illinois
1 review
1 helpful vote
Follow Melanie S.
Unfollow Melanie S.
Share Review
Report Review

Horrible Company!
July 8, 2020

I ordered my mom a journal for Mother's Day. Just really wanting to support a blacks owned business. WRONG! It took to months! They lied and say it was delivered and then took another month and I was never issued a refund suddenly my package arrived. This crap is from China! Nice quality but RIP OFF. NEVER EVER EVER AGAIN!

Date of experience: July 8, 2020
New York
1 review
7 helpful votes
Follow Maleta A.
Unfollow Maleta A.
Share Review
Report Review

I order what I thought was my size. When the shirt arrived, I was disappointed with quality and fit. The press on image on the front of the shirt was of cheap quality. The advertised product is completely different from the actual product. False advertising

Date of experience: July 1, 2020
California
1 review
11 helpful votes
Follow Denise G.
Unfollow Denise G.
Share Review
Report Review

I looked for a particular t shirt and found this melaninful website with the merchandise I was looking for. I quickly ordered the t shirt, noticed a disclaimer that I had 24 hrs to cancel the order, and then, because I had never heard of this company, decided to research the company to make sure it wasn't a scam. I know I should have done so before ordering, but better late than never, right? Upon reading all of the negative reviews, most notably that this website is a scam, I de idea to immediately email the vendor to cancel my order. I received an email from Tashard that I could not cancel because the order had already been processed. I was very angry and said that I was gonna fight this and report him. I received an email from Tashard about 15 days after ordering stating that my order had been ship, if I dont receive it, it is because it had been lost, we are not a scam, etc. That made me even more suspicious because I have never received an email from a vendor ensuring me that they weren't a scam, why would they need to do that? Anyway, on June 20, I received my order... 15bdays after ordering and I'm pretty satisfied with the shirt. It was what I was expecting. I was very concerned after reading the reviews, but I did receive the merchandise as ordered. Now, I cant say that I would order from this vendor again because I may have just gotten lucky. The picture posted is after I had already worn it and put it away in an overcrowded drawer. It didnt arrive wrinkled.

Date of experience: June 22, 2020
Georgia
2 reviews
5 helpful votes
Follow Arthur H.
Unfollow Arthur H.
Share Review
Report Review

Devastated
June 18, 2020

Once my credit card sent me a fraud alert I should have cancelled then. And their product looks so good on their website. After reading all these terrible reviews. Never again will I buy from them. NEVER. Praying karma catches up to them. ASAP.

Date of experience: June 17, 2020
New York
1 review
2 helpful votes
Follow Tammy W.
Unfollow Tammy W.
Share Review
Report Review

I wish I had done more research for what I thought was a black-owned company. I ordered a puzzle on May 9th and my order has been in transit since May 28th from China, not California where I thought the company was located. They seem to have a no refund policy and are not even trying to help resolve the shipping issues, sending an email stating my order is on its way. Where? There is no phone to reach out to the company and I keep getting emails to buy more stuff from this company when I haven't even received my 1st order yet. Stay away they are not a reputable company.

Date of experience: June 17, 2020
Texas
1 review
2 helpful votes
Follow Anita T.
Unfollow Anita T.
Share Review
Report Review

Chinese Businesd
June 17, 2020

The shipping stinks, the quality stinks and to top it off, they DO NOT give REFUNDS. Keep your money or give it to charity because you will get junk and you will regret ordering anything from them or any other FB sites. They are out to get your money.

Date of experience: June 16, 2020