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Melaninful is an online store that sells African American clothing and home decor items, with a focus on showcasing Black pride through unique designs inspired by rich African American culture.
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I ordered a tshirt for my girlfriend from here My thoughts on the experience:
- The shirt came after a month and some change
- I did not receive a tracking code until towards the end of that time frame, and it was not that informative, nor was the anticipated date of delivery accurate (delivery provider was DHL)
- We did get the tshirt, and it was as shown! The material is top notch and we both loved it so much, that I ordered the same design in cropped hoodie form just now
NOTE: Although they sell themselves as a black owned company from Detroit, I HIGHLY doubt this, as when I ordered via PayPal, I received a notification saying that an order just went through for company "ACTIO PTE. LTD.".
If you look this up, it's a Singapore owned company with multiple incorporations, a majority internet business related. See here: https://www.sgpbusiness.com/company/Actio-Pte-Ltd
For starters customer service is everything and there's sucks. This company's responses to my emails were very rude and unprofessional. The order takes forever to ship and even longer to get a tracking number. Clothes are very cheap in quality and run extremely small. If your item does not fit you have just wasted your money. They don't offer any returns or exchanges. I'll never shop here again!
Its really hurtful to see what this website is doing. Especially when you claim to be part of the minority. For any afrocentric products please refer to afro-merch.com.
I placed an order the beginning of July. I waited 3 weeks no item. When I received the package it wasn't what I ordered. I sent an email and was told I can't return it. Because all item are custom made. By the way the retun address is in Texas and the name was John Doe. They are actually in Vietnam. DO NOT ORDER ANTHING FROM THIS COMPANY. I looked at BBB they have many complaints already filled. I will be adding mine
I kind of impulse-bought a pair of shorts from their site. I came here and saw all the negative press as well as on their Instagram page so I decided to just cancel my order and get a refund. I anticipated a bunch of road blocks and poor correspondence (as has been the case with many people according to reviews here and elsewhere), but no. I simply sent an email requesting cancellation and a refund and they promptly responded and sent my money back within the same day.
Personalized Little DoctorLunch Bag For Kids. This was a gift for my niece's daughter who loves it and said she's going to be a Doctor like Zuri on the bag. She also has an aunt, uncle and two cousins who are doctors.
You guys do amazing job. I really love these designs. These products are perfect. Thank you guys for doing such a great job.
I ordered from their website but it's been more than a month. There is not even a contact number. They claim to be based in USA but the address on their website is an address of a shipping company and nothing more. They are clearly scamming black people for money. I even heard that they are not even black owned, how disgusting is that!
Please DO NOT PURCHASE FROM THIS PLACE! THEY ARE SCAMMERS. Their response emails are written in broken English.
Do not purchase anything from this place. They would leave you on waiting for months. They are taking their products from a third party place and the quality is horrible. Besides, they are actually an asian owned clothing place and the owner is Vietnamese not black. They are making coins by appropriating our culture and does not even have a black model. They are disgusting vultures, DO NOT PURCHASE FROM THEM.
Tracking data indicates I should have received my order... or its out for delivery! No package in over a month! No contact information! Never again!
My shirt has arrived and it looks good. They had me worried because of the long wait, but overall they delivered.
I only have 1 experience with this company, but it was a very positive one! My online order was a smooth transaction, the owner reached out to me by email to thank me. Then a month in a half later he reached out to me again to inform me that my order was en route. I received my order the very next day and was very pleased with the product. I do intend to do more business with this company and I hope to find the same satisfaction each time.
Site makes you feel it's a black owned company in the US. It is not! It's overseas! SCAM SITE! I have been waiting since June 23rd for 3 pairs of shorts for 100 dollars and it is now JULY 17th and nothing! Supposedly it is now in Massachusetts and it's been in transit for the last 20
Days! So Horrible! Everyone save the hassle and your money! Make your own products would be done faster then their delivery! Smh! This site is a scam and needs to be shut down! It made me give one star otherwise I would've given nothing!
If I can give a negative star I would. I ordered a shirt from this company an have yet to. Receive a valid update on my purchase. There is no telephone number to speak to anyone about my purchase. I do not recommend anyone order anything from this organization. I'm in the process of trying to get my refund back. My order continues to change with information received. I just want my money back.
I ordered my mom a journal for Mother's Day. Just really wanting to support a blacks owned business. WRONG! It took to months! They lied and say it was delivered and then took another month and I was never issued a refund suddenly my package arrived. This crap is from China! Nice quality but RIP OFF. NEVER EVER EVER AGAIN!
I order what I thought was my size. When the shirt arrived, I was disappointed with quality and fit. The press on image on the front of the shirt was of cheap quality. The advertised product is completely different from the actual product. False advertising
I looked for a particular t shirt and found this melaninful website with the merchandise I was looking for. I quickly ordered the t shirt, noticed a disclaimer that I had 24 hrs to cancel the order, and then, because I had never heard of this company, decided to research the company to make sure it wasn't a scam. I know I should have done so before ordering, but better late than never, right? Upon reading all of the negative reviews, most notably that this website is a scam, I de idea to immediately email the vendor to cancel my order. I received an email from Tashard that I could not cancel because the order had already been processed. I was very angry and said that I was gonna fight this and report him. I received an email from Tashard about 15 days after ordering stating that my order had been ship, if I dont receive it, it is because it had been lost, we are not a scam, etc. That made me even more suspicious because I have never received an email from a vendor ensuring me that they weren't a scam, why would they need to do that? Anyway, on June 20, I received my order... 15bdays after ordering and I'm pretty satisfied with the shirt. It was what I was expecting. I was very concerned after reading the reviews, but I did receive the merchandise as ordered. Now, I cant say that I would order from this vendor again because I may have just gotten lucky. The picture posted is after I had already worn it and put it away in an overcrowded drawer. It didnt arrive wrinkled.
Once my credit card sent me a fraud alert I should have cancelled then. And their product looks so good on their website. After reading all these terrible reviews. Never again will I buy from them. NEVER. Praying karma catches up to them. ASAP.
I wish I had done more research for what I thought was a black-owned company. I ordered a puzzle on May 9th and my order has been in transit since May 28th from China, not California where I thought the company was located. They seem to have a no refund policy and are not even trying to help resolve the shipping issues, sending an email stating my order is on its way. Where? There is no phone to reach out to the company and I keep getting emails to buy more stuff from this company when I haven't even received my 1st order yet. Stay away they are not a reputable company.
The shipping stinks, the quality stinks and to top it off, they DO NOT give REFUNDS. Keep your money or give it to charity because you will get junk and you will regret ordering anything from them or any other FB sites. They are out to get your money.
Answer: This is not a black-owned company. They are based in Vietnam and their employees are all Vietnamese. They dont even have a black model for their products as you can see on their instagram. Their foudner is a vietnamese man and they are scamming and making profit using our culture
Answer: I have ordered 4 times and received tracking info within 2weeks and received the product within 4 weeks. Excellent quality products and very much worth the wait.
Answer: Please tell me what to do, I need to know what is going on with my order all I want is the second bed set and I am done
Answer: It is located in vietnam. The address on their website is an address of a shipping company, which does not have any connection to them. They are a FRAUD
Answer: Recommend by friend who purchased from the company

