On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
We monitor reviews for authenticity
It's been nice, but do think there is some issues with some of the profiles from carnuel, NM men. Other than that everything is ok.
I've had fun, thus far, on the site and any support questions have been answered really quickly. It's amazing the response you get from members and staff!
Dear Mark!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the site and that our support team has been able to assist you promptly. Our goal is to provide a safe, fun, and engaging experience for all our members, and feedback like yours means a lot to us.
We hope you continue to have positive interactions and find the connections you’re looking for!
Alot of replies, some of which are obviously ai, however it is i teresting reading the answers, I notice I don't get a lit of msgs if I don't initiate, it would be nice to meet that someone speacial who knows time will tell
Hello Grant, and thank you for your feedback!
I inform you that our product doesn't use bots or any AI-related software. It is also prohibited for our users to use AI.
If you will need any assistance related to our platform, don't hesitate to reach out and we will surely help you!
So I joined meet my age £19.99 mnth basic subscription can't text much so it prompts you to add premium for an additional £35.99 and £26.90 for credits I acted on impulse panicking so after explaining to admin at first wasn't going to get my money back but then jake sent me an email saying I was going to get all of it back that's a worry of my mind thankyou I only had this for 1 evening thankyou for sorting this out regards neil
Dear Neil!
Thank you, Neil, for sharing your experience so thoughtfully.‐ We’re glad Jake could resolve your concerns quickly and put your mind at ease. Your feedback helps us continue improving the service for everyone.
Reported several scammers who were dealt with promptly to my satisfaction
Dear Doug!
Thank you so much, Doug, for sharing your experience and for helping us keep the community safe. We're glad to hear that the issue was resolved promptly and to your satisfaction—your trust means a lot to us!
There was confusion on the subscription I was charged. The Customer Service Agent Emily did a great job to resolve my problem.
Thank you so much, Pamela, for your thoughtful review and kind words about Emily’s support. We’re truly glad the issue was resolved promptly and appreciate your patience throughout the process. Your satisfaction means a lot to us!
I called the customer service line when I noticed my bank account had been charged and two days previously I had canceled my account. I must have missed the cut off line, but I thought I also deleted my profile, but I was told it was still active. So I'm not sure what happened there but They agreed to give me back half of my money and give me three months for free with an automatic cancellation at the end of the three months. I was blown away! I have never had such a good experience with customer service from anywhere as I did with these gentleman that I spoke to today. Thank you, Marvin and Mr. Jefferson. You made my day. And for the record, there were plenty of gentlemen in my area, I'm just not ready to do this online dating thing again at this point, but maybe later sometime.
Janet, we truly appreciate you sharing your experience and are so glad Marvin and Mr. Jefferson could help turn things around for you compassionately. Whenever you feel ready to dive back in, we’ll be here five … just as patient and supportive as always!
This was a mistake as I was not looking to meet anyone. But the lady I dealt with helped me to take my info down. A very pleasant person to deal with
Hi Kim, thank you for sharing your experience and for the kind words about who assisted you—it means a lot to hear. We're glad to know the process was easy and pleasant, even when the visit wasn’t quite what you expected. Wishing you all the best moving forward!
We can't be too careful in dating sites, as they are targets for predators/scammers out there. I was surprised & appreciative with a quick response from your team. Thank you 🙏
Dear Debbie!
Thank you, Debbie, for highlighting the importance of staying vigilant—your safety is truly our top priority. We're glad our team's quick response gave you added peace of mind, and we appreciate your thoughtful trust in us.
I contacted customer support to request that my account be deleted. Customer support contacted me quickly and took care of my request.
Hi Jeff,
Thank you for your kind words! We’re glad to hear that our customer support team was prompt and efficient in assisting you. If you ever need anything else, don’t hesitate to reach out—we’re here to help.
My issues were resolved very promptly, in a very mannered way.
Extremely grateful and pleased with the help that I had received.
Thank you, Helena, for your kind words. We’re delighted to hear that your issue was resolved promptly and professionally, and we’re grateful for the opportunity to assist you. We're committed to continuing to provide the best experience possible.
Found site overall good(4 stars)but believe it may have some AI components to it. When dealing with the surport I found them to be very good and helpful and the communication was great so I'll give them (5 Stars)
Dear Richie,
Thank you for your balanced and thoughtful review. We’re glad to hear that you found our customer support team helpful and communicative — we’ll be sure to pass along your kind words.
We also want to assure you that all of our profiles are real and verified by our moderation team. That said, we truly value your feedback and will continue working to improve the overall experience for our members.
This app will charge you fees that you're not aware of. But with the assistance. Are they agent? We settled down in an agreement. She was nice about it.
Dear Donny,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers.
Please note that we do not charge users without their authorization and permission and act strictly in accordance with the rules of the site, which are available to all.
Thank you for sharing your feedback!
The agent was informative and helpful and I did manage to do what I wanted thankyou.
Hello Carol, and thank you for your feedback!
We are happy to hear that you are satisfied with our efforts!
Have a Happy Dating!
I couldn't figure out how or where to log off. Jake sent step by step instructions and i was able to log out immediately.
Dear Kim,
Thank you for your feedback!
In case you require any more assistance, feel free to reach out and we will gladly help!
Customer service is prompt and friendly. While I didn't get the result I was hoping for, I was dealt with fairly and kindly. 5 stars to Marvin as well!
Dear Peter,
Thank you for taking time and writing your review.
We appreciate you noticing our efforts, and we will definitely forward share your feedback with Marvin.
Was great to deal with this site, very pleasurable experience
Dear Craig,
Thank you so much for your kind words! We're delighted to hear you had a great and pleasurable experience—is there anything else we can do to make your time with us even better? Your happiness means a lot to us!
Great Customer Service when dealing with my enquiry. Jake Williams understood what I was talking about from the very begining. He was very knowldge about the company and its T&C's, and helped me coming to resolve my problem I would recommend this service to anyone wanting to find a new partner
Dear Ross,
Thank you so much for highlighting your experience with Jake and our team. We truly appreciate your trust and recommendation, and we're delighted to have helped you feel supported every step of the way. Your kind words inspire us to continue providing exceptional care for everyone we serve.
Signed up for site. Didnt like it much so i cancelled. 3 months later im charged. Apparently i didnt cancel... oops. So i called and email request for cancel and refund. Still within 7 days per refund policy. Theyve got to be able to see thered beeen zero activity for months right. First they said no refund but complimentary 6mo free... useless i dont use it anymore. I said no i want refund. They added 50% refund to 6mo. Fine yeah. Get this over with. Then! U get nothing because your decision was made outside 7 day window per policy. Those alternative offers were deliberately meamt to push past the window. Which still doesnt satisfy policy because original equest was made within window
Dear Mike,
We are sorry to hear that you're not satisfied with the experience you had on our platform, however, please note that we only followed our Membership and Refund policy that are clearly defined on our website.
We may issue partial refunds at our discretion unless required by applicable law. Any refund, including partial refunds in the form of credits, other than that pursuant to mandatory provisions of the laws may be provided only in accordance with this Policy.
Dear Mark,
Thank you for your feedback!
Our team is always happy to assist our valued customers with their needs.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Brenda!
Thank you for your kind words and feedback. We’re glad to hear things have been going well overall and appreciate you bringing the issue with some profiles to our attention—it helps us keep everything running smoothly for you. Please don’t hesitate to reach out anytime if you need extra support!