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MeetCurve

3.7

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From the business

MeetCurve is your ultimate destination for stylish and comfortable plus-size swimwear. We celebrate every curve with a wide range of trendy designs that blend confidence, elegance, and functionality. From flattering bikinis to chic one-pieces, MeetCurve offers swimwear crafted to fit and support women of all shapes and sizes. Dive into fashion and embrace your beauty with MeetCurve — where style meets empowerment.


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MeetCurve Reviews Summary

The company has garnered positive feedback for its high-quality swimwear and diverse product offerings, with many customers expressing satisfaction with the fit and aesthetic appeal of their purchases. However, significant concerns have been raised regarding the customer service experience, particularly in the areas of returns and communication. Customers frequently report difficulties in obtaining return information and delays in responses from support channels, leading to frustration. This combination of strong product quality and inadequate customer service creates a mixed reputation, suggesting that improvements in the returns process and customer communication could enhance overall satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

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22,036 reviews

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Maine
1 review
0 helpful votes
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Returns need work
June 25, 2023

I ordered a swimsuit and it didn't fit me so I wanted to return it. I've sent an email to customer service department but haven't gotten back. The items are supposed to be returned within 15 days. It should be easier to return clothing.

Date of experience: June 25, 2023
GB
1 review
0 helpful votes
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Poor customer servcr
July 25, 2023

I wish to return the goods but I've had no response

Date of experience: June 25, 2023
Pennsylvania
1 review
0 helpful votes
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When I tried to get a refund they suggested partial credit & donate your merchandise

Date of experience: June 25, 2023
Illinois
1 review
0 helpful votes
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I requested a way to return it only to find out the shipping would cost me to return it. But as an alternative the rep offered me to keep it and only get a $12 refund with a $5 coupon to purchase another. The rep also asked if I had a better suggestion. In which I replied saying that I was interested in another suit but I think $5 discount was a bit small. I have not heard anything back. Replied multiple times and still nothing. So I can't even get my $12 back?

Date of experience: June 25, 2023
California
1 review
0 helpful votes
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Items didn't fit
July 25, 2023

One was too small and one was too big. Ordered the size I always order.

Date of experience: June 25, 2023
GB
1 review
0 helpful votes
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Shocking customer service
July 25, 2023

I didn't receive my parcel due to the courier leaving in a unsecure area which they took full responsibility for yet meetcurve seem to want to ask me every email if I've received it yet, i advised them I had asked neighbours and no-one had seen it, yet next email was "have you received you parcel yet?". Couldn't find a number to call to actually talk to someone regarding this and the chat thing is useless!

Date of experience: June 25, 2023
Illinois
1 review
0 helpful votes
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Surprised
July 25, 2023

I did receive my order, it took a really long time. Their sizing charts a little off, so my suggestion is to go a little bigger.

Date of experience: June 25, 2023
Canada
1 review
0 helpful votes
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Very good quality products.
June 25, 2023

Very easy and quick. Good quality. Delivery was fast enough.

Date of experience: June 25, 2023
Canada
1 review
0 helpful votes
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Return process is a farse
July 25, 2023

Ordered 3 bathing suits. All were poor quality and too small. Tried to initiate a return. No one will respond to my emails or give me a return address. I will be disputing the charges on my credit card. Worst customer service experience ever.

Date of experience: June 25, 2023
Germany
1 review
0 helpful votes
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Leider zu groß
June 25, 2023

Habe mir ein Bikini Oberteil bestellt. Habe alles abgemessen und mich an die Grössentabelle gehalten. Das Oberteil ist wunderschön, wie beschrieben, war allerdings doch etwas zu groß. Ich würde es gern zurücksenden und eine Nummer kleiner bestellen, doch leider muss man den Rückversand selber bezahlen. Das wird mir dann doch zu teuer.

Date of experience: June 25, 2023
New Jersey
1 review
0 helpful votes
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Trying to retuen
July 25, 2023

Trying to return. NO response to 3 emails as of yet!

Date of experience: June 24, 2023
Mexico
2 reviews
0 helpful votes
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Gordis
June 25, 2023

Is my first time I hope they fit me I recibe my package very late I went vacations with no swimsuits

Date of experience: June 24, 2023
Ohio
1 review
0 helpful votes
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Return services is confusing
July 25, 2023

I ordered two bathing suit tops. One was too loose and one was too small. I could not figure out how to return my order online because it did not say it was "complete" even though it had been delivered. So I spoke with the chat bot and got an email confirmation that they would look into it. I then got an email from someone who said they would send me an address if I actually wanted to return it ( at my own shipping cost)or they could give me a discount an another order if I chose to keep them. I replied that I just wanted to return them and I gave not received a return address yet!

Date of experience: June 24, 2023
Georgia
1 review
0 helpful votes
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Cant get an answer for return.
July 25, 2023

The swimsuits fit ok but don't offer support and I need to make exchanges or return. I emailed service as instructed but cannot get a response. This is frustrating!

Date of experience: June 24, 2023
New York
1 review
0 helpful votes
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Good experience
June 25, 2023

Bathing fit excellent. Great quality. Exceeded my expectations

Date of experience: June 24, 2023
Tennessee
1 review
0 helpful votes
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Worth the purchase!
June 25, 2023

I was extremely skeptical but there aren't many options for "plus size" that are actually cute in person and good quality. This exceeded my expectations! The shipping takes a bit, but the fit is flattering and the quality is right there with name brands and far exceeds department stores! In clothes I am normally an xl in tops and 2x in bottoms, I ordered a 3x in both and it fits great with just a touch of wriggle room

Date of experience: June 24, 2023
Alabama
1 review
0 helpful votes
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Unable to return or exchange
July 25, 2023

I purchased two swim suits which were just slightly too small. I followed the instructions on the website in order to return/exchange them; however, I never got a response back so I was unable to return my items. I reached out 3 times over three weeks!

Date of experience: June 24, 2023
California
1 review
0 helpful votes
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I've tried to email several times to return my items because they don't fit and I keep getting an email back trying to negotiate for me to keep the items and get partial return. Very upset
I ordered different sizes and have yet to get those items.

Date of experience: June 24, 2023
Canada
1 review
0 helpful votes
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Tankini
June 25, 2023

Nice material and color. I wish it was a little longer. Wasn't impressed that next time i saw it it was cheaper.

Date of experience: June 24, 2023
New Jersey
1 review
0 helpful votes
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Customer service?!
July 25, 2023

I placed my order and waited for it to arrive.(took longer than expected, but arrived) I tried on the suits the same day they arrived. Unfortunately they did not fit well and I immediately followed the instructions to initiate a return, at this point I was contemplating an exchange for a different size or style hoping the fit would be better, but also knowing it may not work due to a scheduled vacation, I wasn't sure the new suits would arrive in time. I waited 2 days and when I had not received a reply I sent another message. I finally got replies to both( automated same exact email) asking if I wanted to return. Again I reply back sane day saying yes I do want a return. Again waited 3 days until I finally got another automated reply asking if I was really sure I wanted to return. Again yes I would! Send the email reply and here I am still waiting! By the time I get an address to send the returns to I will probably be on vacation and unable to send then or it will then be outside the return window and I am sure they will find a way to make screw me and make me keep the suits that don't fit!

Date of experience: June 24, 2023