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MeetCurve

3.8

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From the business

MeetCurve is your ultimate destination for stylish and comfortable plus-size swimwear. We celebrate every curve with a wide range of trendy designs that blend confidence, elegance, and functionality. From flattering bikinis to chic one-pieces, MeetCurve offers swimwear crafted to fit and support women of all shapes and sizes. Dive into fashion and embrace your beauty with MeetCurve — where style meets empowerment.


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MeetCurve Reviews Summary

The company has garnered positive feedback for its high-quality swimwear and diverse product offerings, with many customers expressing satisfaction with the fit and aesthetic appeal of their purchases. However, significant concerns have been raised regarding the customer service experience, particularly in the areas of returns and communication. Customers frequently report difficulties in obtaining return information and delays in responses from support channels, leading to frustration. This combination of strong product quality and inadequate customer service creates a mixed reputation, suggesting that improvements in the returns process and customer communication could enhance overall satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

quality
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22,065 reviews

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Canada
1 review
0 helpful votes
Follow Carolyn G.
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The products seems well made. Unfortunately I haven't been able to test them, because there is not enough u der bust band to keep my 36I boobs from falling out the bottom. For a company that specializes in curves, it would be nice for them to accommodate a bigger chest w a better bra design. Unfortunately the cost to exchange the item is not worth it.

Date of experience: June 29, 2023
California
1 review
0 helpful votes
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Very difficult with communication
June 29, 2023

Communication is very limited and slow
Difficult return items so I decided to re purchase new items and return the original items to help speed up the process. It takes forever to get items shipped.

Date of experience: June 29, 2023
Nebraska
1 review
1 helpful vote
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Return Run Around
July 29, 2023

Update: I added a picture from the email with the return address, 20 days after starting the return process.

This will be kinda long so summary: vague responses/instructions, slow response times, horrible customer service and return/exchange system. Included pictures are of their email response, exchange policy, and the item I'm trying to exchange.

First time customer. I ordered 3 items from them a tankini top, bottoms, and a one piece June 4th; received my order June 21st, it took a while to get but it does day 7-15 business days. As soon as I got it I tried my items on the one piece and bottoms fit but the tankini top is to big so I emailed their customer service to start the exchange prices. Got an email same day saying ticket number (along with that number) has been created. That was all it said. The site says to not return it to the address it shipped from and that they'll give you an address. So I thought there might be a separate/ follow up email with the address and instructions on how to send it back to them (at your own expense and you also have to pay the shipping for the exchange item), I waited a few days and nothing. I emailed them June 25th asking what's next and how do I return/exchange this. They emailed back today, June 29th, with what has to be a generic/computer automated response saying to take pictures of the tags and crotch sticker and clear bag packaging (again this is a tankini top), no address, and offering a different option of a partial $5 refund and a $5 coupon towards my next purchase. Oh and they are putting the cart before the horse because they are sure to include that they I need send them the tracking number within 7 days of receiving the address, which feels like I'm in a hostage situation trying to get. Their return/exchange policy is quite vague on their site and their customer service response emails are even more vague. I don't like ordering clothes online because being a plus size woman can be difficult to find things that fit and prefer trying things on before purchasing and I don't like dealing with trying to exchange items. Their customer service has been very impersonal, vague, slow, and unhelpful. I will most likely go with the option they gave me because I feel like if I do the exchange the summer will be over before I get my item even tho I feel it will be mid to late July by the time they give me my "partial refund/coupon" and reorder.

+2
Date of experience: June 29, 2023
France
1 review
0 helpful votes
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Je suis en attente de pouvoir retourner des maillots de bain et c'est très compliqué!

Date of experience: June 29, 2023
DO
1 review
0 helpful votes
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Delivery
June 29, 2023

Ok took over a week though but overall I have me thing now ready for a holiday

Date of experience: June 29, 2023
Michigan
1 review
0 helpful votes
Follow Ruth A.
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I am trying to return my order, asked for the address for returns at least 8-10 times now. They will not give me the address! I've been trying for 2 weeks now & there policy states you have to return items within 7 days or receiving them. How are you supposed to do that when they refuse to give you the address to ship them to? I will NEVER order anything from them again!

Date of experience: June 29, 2023
Spain
1 review
0 helpful votes
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Meet. Curve NOT in the UK.
July 29, 2023

I will never shop with this company again, the customer service is appallingly slow to non existent and I'm still waiting for them to send me an address to which I can return part of my order 13days after my first request to do so.

Date of experience: June 29, 2023
Canada
1 review
0 helpful votes
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Comfortable
June 29, 2023

They fit so nice and hide all my curves I feel confident in a bathing suit again. After two kids I didn't think it was possible thank you so much.

Date of experience: June 29, 2023
GB
1 review
0 helpful votes
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Useless company
July 29, 2023

Absolutely awful!
They won't give me the returns address just keep fobbing me off with a partial refund
I've been trying to email them for nearly 3 weeks now and not having no outcome now!
I've ended up going via clearpay so hopefully get my money back with them as I am not paying over £100 for products I don't want

Date of experience: June 29, 2023
Maryland
1 review
0 helpful votes
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True to size
July 29, 2023

If you actually take your measurements as it describes on the size guide on the website, you are more likely to get the correct size. I had my mom do my measurements and we figured out a large would be best for me and they fit almost perfectly!

Date of experience: June 29, 2023
Arkansas
1 review
0 helpful votes
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I received my order, the set was to small I contacted customer service to either exchange or get a refund. It's been days and I havent received a response.

Date of experience: June 29, 2023
Illinois
1 review
0 helpful votes
Follow Renee H.
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No communication with client
June 29, 2023

Good morning,
I've email twice for instructions on how to return your product due to wrong sizing. I only got an email with zero instructions. The second time I emailed it has been radio silence. No customer service reaching out to help me out. I love the product, but customer care is not there.

Date of experience: June 29, 2023
GB
1 review
0 helpful votes
Follow Jessica N.
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Costumes came and were nice but didn't fit. I emailed company same day to say I needed to return them. I got 2 emails back trying to convince me to keep them at a discount price. Obviously they don't fit so even if they were free I wouldn't want them. I have sent 15 emails since asking for a return address as I have sent them pictures of the unworn costumes and agreed to paying for the return and they do not reply at all. It's been over a week with no reply - the company is a complete con.

Date of experience: June 29, 2023
Germany
1 review
0 helpful votes
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Gerne wieder!
June 29, 2023

Schnelle Lieferung und die Produkte passen super! Wird auf jeden Fall wiederholt!

Date of experience: June 29, 2023
Ireland
1 review
0 helpful votes
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The worst customer service ever
July 29, 2023

This was the worst experience I ever had with any online shopping. I will never ever again buy in this shop and I strongly recommend that nowone ever use it too. Horrible

Date of experience: June 29, 2023
GB
1 review
0 helpful votes
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Thank you
June 29, 2023

Fast delivery. Happy with my order. Everything fits just right.Thank you

Date of experience: June 29, 2023
France
1 review
0 helpful votes
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Parfait
June 29, 2023

Commande reçu dans les temps, les deux maillots sont de très bonne qualité je recommande.

Date of experience: June 29, 2023
New Zealand
1 review
0 helpful votes
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Good except I would prefer not to have to fill in this survey - I dont have time.

Date of experience: June 29, 2023
West Virginia
2 reviews
0 helpful votes
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Products were nice.
June 29, 2023

The products were nice but I ordered the wrong sizes and wanted to return them. I have yet to get a reply to my 10+ attempts to do so.

Date of experience: June 28, 2023
Canada
1 review
0 helpful votes
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Very flattering!
June 29, 2023

I was hesitant at first to order, but oh my gosh I'm so glad! Very flattering, stretchy and awesome fabric!

Date of experience: June 28, 2023