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Meesho

1.8

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Meesho Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, particularly regarding service delays, product discrepancies, and inadequate support for returns and refunds. While some customers appreciate the affordability and variety of products offered, many express frustration over receiving incorrect or damaged items, along with a lack of effective customer service. Common themes include a perceived lack of accountability and responsiveness from the company, leading to a sentiment of distrust among users. Overall, the feedback suggests a pressing need for improvement in customer service and quality assurance to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
80
value
78
shipping
77
returns
79
quality
80

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Reetika J.
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"Fraud"- #scammer
September 3, 2023

I ordered this product and received the wrong sizes. So I returned my order. The delivery person came and received the pickup, and I shared the OTP with him, but I couldn't receive any receipt for their side. After one day, I called the delivery person, and he said to me, "I think I forgot to mark," so I told him, Okay, please check and confirm it. During this, I was continuously getting MSG and calls for product pickup regarding After 5 days, I connected with Meeso Help Chat. After a long discussion, they raised the ticket, and they said my problem would be resolved in 4-5 days. After 5 days, I got new mail again. They said, "My problem will resolve in 4-5 days. I got the same mail three times. They are not ready to resolve my problem and are not understanding it. After 12 days, my problem has not been resolved, and they are listening to their courier partner, not their customer. So it's clear for me that they are working for the courier partner; they have a soft corner for them and not for the customer.

Date of experience: September 2, 2023
India
1 review
0 helpful votes
Follow rakesh j.
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Froud app
August 31, 2023

Don't buy anything from this app. If order 2 pcs then you received only one pice after then no complaints no solution. Customer talking sense is very bad. I order 2 pcs but received only 1

Date of experience: August 30, 2023
India
1 review
0 helpful votes
Follow Avisha A.
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My experience with meesho is not good. They charge very high price for RTO. Recently I started selling in meesho and I deal in cosmetics catagory. There is no return policy in cosmetics in Flipkart and Amazon. But meesho provides return policy in cosmetics. One of my shipment got returned and I saw my payment is showing -123 I got suprised when I called they said they charged this much and its according to the weight of the product. My product weight is 100 grms so they charged 123 rs for RTO. Isn't too pathetic if customer is returning product just because they don't like it or whatever reason then it's seller duty to pay this much. In this way seller suffer loss. I request to all sellers kindly check payment history otherwise you will suffer loss.

Date of experience: August 30, 2023
India
1 review
0 helpful votes
Follow Kajal R.
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Wrong product
August 28, 2023

3 sadies ki jagah fati pent aayi... Meesho choor hai, choor hai choor choor hai.
Choor hai choor hai.

Date of experience: August 27, 2023
India
1 review
0 helpful votes
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Refund related issues
August 21, 2023

""""Refund Customer care supp(+91)(9329.954.119.(.::.:-/.)-I! Highlight a serious payment available call us now and charge issues..."""

Date of experience: August 20, 2023
India
1 review
1 helpful vote
Follow Rajendran P.
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Unordered delivery of packages
August 16, 2023

I have given one star rating since there is no negative stars. I am regular buyer from online platforms. But this Meesho company I say with proof that is organized fraudulent company in India to cheat customers. Their logistics partner Xpressbees delivered a package and collected by over Google pay, while the ordered person was not available. After some time we realized that there was no such order from us. Opened Meesho profile and checked history and verified. On calling customer service from Kerala, no one is picking and keep waiting more than 10 minutes and disconnected. After many try got someone and explained my issue. The package they were delivered an old saree tore here and there for Rs. 905/-. Xpressbees collected the package on 21/07/23 and till now the amount not refunded. From their office about 10 different persons sent mail to me on same subject asking my number. I will provide my reply for all those mails and still they did not refunded. Now i am forward my complaint to cyber cell kerala, to check about their organised fraud. What i understand is that, they will deliver "Unordered " packages to client those accept and paid, later on realized fraud, they will not respond to calls or Meesho will not refund. A worst company cheating Indian customers on a organized professional way.
Rajendran PK
Thrissur, Kerala

Date of experience: August 16, 2023
India
1 review
0 helpful votes
Follow Dr.Anusha V.
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Meesho is cheating
August 8, 2023

It is not delivering the product and showing delivered and customer service is also very very poor… very very disappointed.

Date of experience: August 8, 2023
India
1 review
0 helpful votes
Follow Dhwani P.
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Meesho is cheating with customer
July 31, 2023

I have ordered 2 quantities of order with prepaid mode of payment... recieved product with only 1 quantity...I have made product opening video on the next minute of parcel delivery...still meesho team is neither responding nor refunding...even they are not taking back product also...they have taken my extra money

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Date of experience: July 30, 2023
India
1 review
0 helpful votes
Follow Umesh C.
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Not trusted
July 23, 2023

Es portal se maine product buy kiya hu product colour bilkul different hai and diffected bhi hai maine usko return ka request bhi ni add kr pa rha hu kyuki return ka process working me ni hai usme some error aa rha hai ab mai kya kru online products buy krne me koi kaise trust kaise kre

Date of experience: July 23, 2023
India
1 review
0 helpful votes
Follow Bharti M.
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Fraud company ever
July 20, 2023

Meesho is just doing fraud with customers on behalf of cheap cloths and send him wrong or worst products ever

Date of experience: July 20, 2023
India
1 review
1 helpful vote
Follow KhuHap I.
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Meesho is the Fraud kingpins of the Indian ecommerce, they cheat not only buyers but that laks of new entrepreneurs of newly start are also victim of meesho fraud. The worst of worst condition is facing by meesho supplier. Sell on meesho on Zero Percent commission is just sentence. It is not possible to run business without capital & expenses, here meesho cheats badly to on line seller, Placed fake orders, Third party logistic collect the orders, than The orders marked customer return by meesho, Customer return & RTO orders do not returned to supplier after taking too much followup by supplier by raising to much tickets on meesho Panel, Logistic marked the order deliver without return to supplier, Again started follow up with meesho team for Proof of delivery which fake marked deliver, Fraud meesho seller support team taking too much time after that they just drama to sending link of POD, but supplier do not get any link, and after 2-3 follow up by supplier the fraud team close the ticket force fully which cannot be open by supplier, In between the time is over than if the supplier try to create new ticket the fraudster system could not allow to it. Meesho force fully insist the supplier to run paid aid for orders, To Purchase paid plan to control customer return & courier return, And lastly the insist to purchase Claim approval paid plan of meesho. This Way meesho and logistic partner gain huge profit and opposite side small entrepreneur faced Product loss, packing loss, man power loss and also bared to and FRO huge Shipping charges. Totally badly condition for meehso supplier. Can we believe that an Indian company cheats to Indian.

Date of experience: July 19, 2023
India
2 reviews
0 helpful votes
Follow Ajay K.
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Meesho customer support executive 8590-*******. I was supplied a saree which was never ordered by me. It was COD order. As it was not clear from where order was received I took the packet paying Rs 751 assuming it is received from Myntra. I have been trying to return the product to Meesho but they have not picked it despite various requests. Now they have stopped responding to my calls. So everyone may note that meesho is a total fraud company. Please never buy anything from them otherwise you may also face same treatment from them.

Date of experience: July 16, 2023
India
1 review
1 helpful vote
Follow Ruchi G.
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Meesho is the worst company ever. They never deliver products on time. Whatever deliver are the worst products. Customer support is useless. They never give any solutions. Meesho should be banned by government on urgent basis.

Date of experience: July 16, 2023
India
1 review
0 helpful votes
Follow Dr. A.
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I Dr Akashman I ordered combo of bedsheet 10 qty but i received only 1 unit now your fraud company not refunded my money please stop mentally harassment n kindly refund my money my Sub Order ID **************_1
With screenshot
Take action against this complaint return my money 4473 rs
*******018

Date of experience: July 14, 2023
India
1 review
1 helpful vote
Follow Raja M.
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That product is best quality nice look and lowest price good product. That buy in new many product. Super

Date of experience: July 4, 2023
India
1 review
0 helpful votes
Follow Sultana K.
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Money refund
July 3, 2023

Why are you not giving my margin money and account details are changing automatically... Don't do this kind of fraud to anyone please

Date of experience: July 2, 2023
India
1 review
2 helpful votes
Follow binz s.
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Tragic service
June 9, 2023

Fraudsters, liars, cheaters work here -all employees from sellers to logistics to customer care.i ordered a kurti and instead of the kurti, i received an old, dirty, stained, men's trouser, i placed for return, but courier guy rejected it. Tried getting help through meesho customer service,they denied
Help of any sort saying the company had confirmed sending
The right order, i lost my money and am left with a useless
Product.
Along with this, i had another product, which was received right, but since i didn't like the product, i placed for return, a guy came to collect it, picked it up and went, but didn't update the pickup,due to which i lost my money again. Total corruption in all departments. The company don't give a $#*! about customers.one of the agents saud, they cant do anything for me, because i have been listed under the bad customer category, as I have too many returns in the past, If those useless people had done their job right,why would I return?I had contacted all higher authorities possible, still no reply from anyone till date.

Date of experience: June 9, 2023
India
1 review
0 helpful votes
Follow Madhuri C.
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Very bad app no help from customer care,I am tired from last 1 week they gave me wrong product and now not giving me my money back saying that it's my mistake that why I took the order very bad app

Date of experience: June 4, 2023
India
1 review
1 helpful vote
Follow Abc A.
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I bought a lengha choli but the meesho send me diffrent product an not any return policy an not to return payment...this is totally fake an fraud app and every seller on this app are fraud because these are sender.and internationaly shipped the wrong ab cheap product because they are only thug...
Dont believed this app anyperson. CHEAP AND FRAUD APP MEESHO

Date of experience: June 2, 2023
India
1 review
1 helpful vote
Follow Ashwini C.
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Meesho should stop their business as they r least bothered about customers. Suppliers of Meesho are all low quality suppliers and cheaters. They delivers wrong, defective, and poor quality products. I received wrong and defective products and when I complained, Meesho is taking their hands back and saying we can't help. I m attaching a pic as a proof. I received wrong product from suppliers and when I called Meesho...they said our suppliers sent correct product only so we can't exchange. Plz plz...do not buy anything from meesho

Date of experience: May 31, 2023