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The company demonstrates a strong reputation for its knowledgeable and attentive customer service, with many clients praising the helpfulness, professionalism, and thoroughness of their agents. Customers frequently highlight the ease of communication and the effectiveness of support in navigating complex insurance options, contributing to high levels of satisfaction. However, there are occasional mentions of initial challenges in accessing information or navigating the enrollment process. Overall, the company's commitment to responsive service and customer education stands out, fostering trust and loyalty among clients despite minor concerns about accessibility.
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As a new Medicare person I was totally confused by all the TV commercials about Medicare Advantage plans. Brandon Cahill explained how it works with original Medicare and supplements vs the TV commercials. He set me up with a plan that is perfect for me. I was so impressed by him that I referred my wife and her brother to him. They both are extremely happy with there new plans also. Thank You Brandon! Tom, Darlene and John!
I was searching for Medicare coverage and received numerous calls but Joel Garcia was the one! Joel was very knowledgeable about the different types of coverage and explained each one to me to help me understand. I had spoken with a few other companies and they all seemed to be in a hurry and didn't have time for me. Joel answered every question and went over all my options and I feel very confident he helped me get the best coverage for my money. He also followed up after we spoke to make sure all was well. Thank you, Joel, for making the process so easy. I give Joel a 10+.
My conversation with Mr. Larry Cate was informative, and courteous. He also informed me that i could call back any time, reminded me of the enrollment time periods, and spoke in language that seniors love ( plain).
With all the things going on in this world it is nice to have someone so helpful to have the answers that I'm looking for on my retirement insurance...
Thank you team
Alex was very knowledgeable and answered all my questions clearly. Would recommend to friends and family.
I requested info on a medicare supplement policy and was contacted my Maxwell Scott immediately. As we discussed the different options he carefully helped me decide which would be better for my situation and budget. He explained everything so clearly and in no time i was able to sign up for a great supplement plan that meets my needs! I will be recommending Maxwell Scott to all of my friends and family. It was so easy! And I am going to rest easier knowing i have this additional coverage.
My husband and I just joined UnitedHealth Care Plan G. Fortunately we have not use it as far as medical issues is concerned. But I do want to stress that the information, processing and customer service has been amazing, so far. Thanks!
Shawn Reed was my agent and explained everything concisely and was very helpful! Would recommend this agent to everyone looking for Health Insurance.
Ackon was so helpful with going on Medicare. Got me all set up made sure I had the best plan for my. Very pleasant to talk to
Great Service... Nice people. I was pretty stressed trying to figure out this insurance and got great help from Elite.
I was doing research online on Medicare Supplement/Advantage plans and I called Elite Insurance Partners pursuant to an ad on the internet. I dialed the number and Bianca picked up the call. I found someone that was extremely knowledgeable about all of the ins and outs of Medicare Insurance. There was no "hard sell"... just the facts about all of the choices that were available. Bianca was also willing to spend whatever time was necessary for me to understand what I needed to know. A real "breath of fresh air." Wish I had someone like her to help me solve all of my problems!
Each representative has been helpful and made me feel confident about this major decision. It is nice to not have to worry. And, if I do have a concern, someone is waitig.
My experience with Elite was great. My agent was exceptionally helpful and assisted me in making my decisions regarding Medicare. I would recommend Elite to anyone who seeks advice regarding Medicare.
I always get a quick response when I have a question.
Excellent service, informative and personalized. On the money with follow up!
My husband and I received a very thorough and clear explanation from Samuel of our options. He made sure we understood what he shared. He patiently walked me through the decision making process but not once did he pressure me. Same with my husband. I'm very pleased with your compny's assistance so far!
I tried a lot of those online Medicare suggestion sites. All of them tried to sell their most profitable Advantage plan. I'm all in favor of profits, but I was looking for the best plan for me to have the rest of my life. In a short time after finding Elite, I had the plan for me all signed up. The new account team kept me informed and now my plan is all setup and I have my card. Thanks!
Good customer service with good follow up. Competitive proposals.
The agent who worked with me, Joseph Medina, could not have been more helpful; always available to answer questions and well informed. One year in I have had an excellent experience!
Very helpful and knowledgeable
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