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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Payment verification took too long. Bank verification as well. Right after I submitted the order my payment was taken out of bank acct but it took 5 days to be verified by MDG.
This company provides the easiest way to get all the cool stuff I want, they have a very professional staff that helps you throughout the whole process
Thank you for taking the time to leave us such a beautiful review. We will strive to deliver great experiences consistently, please let us know what we can do for you in the future.
Verry expensive insurance made our rates go up by 200 in one week. Dont recommend this insurance unless you wanna pay alot
Thank you for your feedback! MDG carries an open loan policy which means you can choose to increase your payment, make extra payments, or even pay off your balance in full anytime without penalty. The faster the balance decreases, the more money you will save!
Customer service was very friendly it was a process though getting all the information that they needed and I have been still waiting for my product to ship out and receive a tracking number so far so good but I dont want to end up making 3 or 4 payments before I get it.
100 percent satisfying ithey were great and the representative were polite and courteous there were times when things got a little tiring of waiting for the correct paper work
We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.
I honestly didn't think it'd be as smooth as it turned out to be! Very easy very quick and up front, I'll
Definitely recommend to my family and friends.
Thank you for your feedback. We appreciate your business and look forward to serving any additional needs in the future.
Had my product shipped within a few days of ordering. Friendly customer service. Tracking was also updated promptly so I was able to see exactly where my stuff was and when it would arrive
Thank you for your review! We truly appreciate your business. Please let us know if we can help in any way in the future. We look forward to serving you again.
Satisfied. Happy. Ordering is not hard to do, they have a lot of merchandise, I'm waiting for my first order, got emailed for that as well. Just so happy.
Thank you! We're happy to hear that the process was easy for you! We're here for you anytime.
I just wish the shipping on my TV would have been faster it's almost I am sorry it will be almost a month after my order date. I'm not sure which order number this is but I place two orders but other than that it was great
Thank you for taking the time to share your experience and for being our loyal customer. We're sorry if the shipping process left you with a negative experience. We've sent you an email with shipping details and tracking number so that you can follow up. If you need additional information you can give us a call at 1-800-906-0976 ext 352.
Waiting 2 weeks and still havnt recieved my product. Cannot track it on the website no tracking info available.
Thank you for your review! As per your tracking number, the order is in transit and delivery will be scheduled. If you need assistance please give us a call at 1-800-906-0976 ext 352 and our agent will assist you.
I haven't seen the merchandise yet to give a review. Wait until I get the order then I will let you know my experience.
Thank you for your feedback! We hope you'll enjoy your item.
Other than the shipping and tracking tacking taking forever. I have had a great experience with this company.
Thank you for your review! We're attending to your needs and we'll try to improve the shipping process. Enjoy your item and let us know if there is anything else we can help you with.
Very professional very patient with the customers products are very at a reasonable price would recommend the site to others
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
They are so helpful and nice. This is the second laptop I have got from them. Payments work out great. I have had no issues.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Excellent service and many options to pick to keep along with low payments. MDG is awesome and fun for people to enjoy looking at the items on website.
We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we're looking forward to serving you again.
Happy with the service and products of MDG. Would recommend to family and friends. Will work with them again.
Thank you for your review, your recommendation means a lot to us!
Although they have a strict delivery steps that have to be taken, I was very very pleased with there service to insure who I was and where the product was being deliver too. Will recommend them to family and friends,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
I order a ps4 pack, that includes 2 games a controllers and some other dmi cables well today i recieved the package in horrible conditions the box was open one game was missing the ps4 box was smash on the side and controller box was demage as well one game was missing so i refused to get the packages and send it back. Im so disappointed it.
Thank you for your review and we're so sorry to hear your experience. All the items are brand new and come directly from manufacturer to us, to you. They are not pre-opened or used. Sometimes items end up being broken in transit. We are always more than happy to replace the broken item with the new one! As you refused the delivery, once we receive the return, we'll post the refund.
Very easy, very quick, didn't really know what to expect, got financed quick, and they helped with picking out my TV and the shipping, will definitely be shopping with them again!
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Very good communication. Had to keep sending allot of paperwork to finally complete my order just to have the shipper delay a week longer than plannned
Thank you! We're sorry if this left you with a negative experience but we'll use the feedback to make us better.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Mark! We're sorry if the process left you with a negative experience but as we're an online company we must take precautions when lending to prospective customers. Payment has to be cleared before shipping and that depends on your bank. We hope you'll enjoy your item. We're here for you anytime.