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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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I like it easy to order and apply fast shipping, customer service is nice
Thank you for your feedback, Mary! We're so happy to hear that we hit the mark for you!
The mattress was not the right size it was a full and I ordered a queen And no one will help me they kept saying that they don't do refunds
Looking forward on doin a nother purchase because the way mdg work make it easy for pleople like me and the payments are easy to make and it comes out straight out your check
Thank you so much! We're delighted to hear that you're satisfied with your experience with us. Let us know if there is anything else we can help you with.
Great experience no problems tv delivered perfect condition delivered ahead of time delivery guy called me set up a time he was on time
Thank you for sharing your experience! We appreciate your business and look forward to serving any additional needs in the future.
Had a very good experience with this company. I will definitely recommend.It is easy to Shop and the items they have are good names and great quality
Thank you! We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
I was approved right away in September
I sent ID but there was difficulties with communication. When I applied I sent the most recent bank statement but now the process has taken so long they want another one because the other is not recent. They said they called me 10 x
I have a I-Phone it records calls there is no way. I have sent e-mails and left voice mails
Now they want online bank verification
" my password " I don't think so
None of this is worth it over a TV
I feel worried and manipulated
Now they threatened to cancel in 7 days
This has taken so long because of delayed contact from them
They have always been polite on phone. How do they know it's me when I
Call with only my first name
They must have thousands of customers
Thank you for your review and we're sorry to hear your experience did not match your expectations. It appears as though the agents simply required some additional information. We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. We have been in business for decades. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online-only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person. We would be happy to help you complete the steps and an inquiry has been sent to your Personal Account Assistant to call you and assist.
Ordered a gaming system came quick and fast. Very happy with mdg. I will be ordering from them again soon.
Thank you! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.
I feel like I shouldn't have a payment if I haven got the item after paying it off I will not come back again In I will recommend no one too you guys after my bad experience with u I also had call several times about my order n I really didn't get the correct answer I needed
Not great. I could not see the order status of my current order on the MDG website, I had to call the customer service reps several times before I got things straightened out on my order. I had a second order processing that they cancelled after taking my first down payment installment, then telling me it was a mistake to process the second order. I still have not received my down payment refund. It was a not so great experience.
Thank you for posting a review! Please know that your situation was an exception and we apologize. As you can see from other reviews, we are known for caring deeply about our customers. The refund is posted and you should see it in your account within 3-5 business days. Please let us know if you have other questions or concerns, we're re here for you anytime.
Ordered a tv bundle came pretty quick. Although getting the order off the ground took a few weeks but once it was all cleared and everything was submitted the order came in a timely manner and all my items were as I assume they were sold experience turned out great.And I enjoy the experience with shopping with MDG
Thank you for giving us a shot and taking the time to leave this review! Enjoy your items and let us know if we can help you in the future.
We'll MDG has taken out a 2nd payment for a 65in curved tv they have received a month worth of payments and I have not yet received tv I ordered not satisfied at all with service
Thank you for your review, Melissa! We're sorry to hear that you're not satisfied with our services. It takes 7-10 business days to receive the order from when you've completed the steps and we've received your payment. Your order is invoiced. We've sent you an email with shipping details and tracking number. All you have to do is schedule the delivery with CEVA. If you need assistance please give us a call and we'll assist.
My old orders i got from MDG 2 years or so were delivered promptly and on time I am still using the computer it it performing very well i am contemplating ordering another item very soon needless to say it will be from MDG Thank You.
Thank you for taking the time to leave this amazing review! Our goal is to make shopping affordable and accessible and to offer the best service. Your support means a lot to us.
We're happy to hear that you're enjoying your laptop! We're looking forward to serving you again.
MDG is a great place to do business with process to purchase is a little lengthy but guidelines are as expected
Thank you so much! We are thrilled that you enjoyed your experience with us. Please let us know is there is anything else we can help you with.
Thanks MDG for your confidence in me. And helping me with my purchases. My products always arrive on time and as expected. Thank you for that.
We want to thank you for choosing us! Hearing that you had a great experience is the best thing we could hope for! Please visit us again soon. We would be happy to continue this relationship in the forthcoming years.
I have never had a problem with anything I have purchased from MDG. I love the company and their merchandise and employees are awesome.
Thank you for your feedback! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.
If the process of getting things done could be faster that would be great. Shipping and all the bank things takes a while. Can't wait to see my new TV though!
For know good service iam nice arregment metods to pay customer service they are so kind they do the best dor help you
Thank you for taking the time to write this review! None of our achievements would have been possible without you and your support.
MDG has great quality and affordable stuff. Thank you. Hopefully y'all offer more nedroom, living room, electronics, etc in the future.
Thank you for your review, William! Our goal is to facilitate shopping with affordable prices and personalized payment plans and we're happy to hear that you're satisfied.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, we appreciate the feedback.