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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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I was very skeptical about ordering due to the way the website seemed like a scam. I am pleased to say that I was wrong. The service was second to none. The products arrived fast and brand new in their original packaging. The communication was great throughout the whole process and the prices were extremely reasonable. I was being charged locally $1400. 00 for the same laptop I purchased from them at just $750.00. I have already got my mom and wife to open accounts with them and I will definitely continue to do business with them. A++++++++++
Everything was fine and easy to complete the sales and service staff have been very helpful. I would recommend them to others
Thank very much for your loyalty. We are very honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thank u for helping me get a bigger tv for my family! 5
65" TV. Is not all I hoped it would be. Having some issues.
The Samsung S6 pad is good. With these products coming from Canada, the have to completely factory reset to work here in the US!
Thank you for your review! We’re sorry to hear that the product isn’t working for you. Could you contact us at 1-800-906-0976 x 352 to let us know what went wrong so we can try to solve the problem? We're here for you anytime.
Customer serviceI Treat me really well in my questions they are absolutely the best answer for my concern thank you again for your service
Very organized in setting up first time customer. I had many questions from finance and shipping. Customer service very knowledgable was able to answer questions.
Thank you for your feedback. We appreciate your business and look forward to serving any additional needs in the future.
On my 2nd order now. 1 st product arrived quickly. They do a thorough job making sure things ate legitimate at first so it may seem lengthy. But once you are verified its easy as pie.
Thanks a lot, because you keep purchasing our products. Our company promises to provide high quality products for you as well as outstanding customer service for every transaction. Thank you and we are always happy to serve you.
Was a little nervous about some of the required info but in the end I recieved my product and it works great
We truly appreciate your business. Please let us know if we can help in any way in the future. We look forward to serving you again.
From start to finish It was a Great experience working to get the new All in One Computer I wanted from MDG. Couldn't be happier.
Thank you for letting us know about your experience. We're happy to hear that you're satisfied. Enjoy your items and let us know if we can help in the future.
Company lost my tv, and when it finally arrived late box was damaged. Mdg couldn't get their story straight and almost a month later of continuous phone calls still have yet to speak to a manager when the customer service folks can not do anything for me. Will never use this company again. Would rather give footrubs on the corner to pay for my goods than finance with these fine people!
Thank you for your feedback and we're sorry to hear that you're not satisfied. It takes 7-10 business days to receive the order and looks like you received the order within the shipping time frame. Additionally, we'll review the file and a member of the MDG’S customer service team will be in touch with you. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352.
I haven't received my items yet but so far I'm happy with my service. The rep was very helpful and she helped me figure out the proper information I needed
Thank you for taking the time to share a word about us. Your satisfaction is our top priority and we promise to stay reliable.
Enjoy your items and let us know if there is anything else we can help you with.
I am very pleased with the professionalism of this company and people I have talked to the merchandise is all a great deal
Thank you for your feedback! We work really hard to meet expectations like yours and we're happy to hear that you had such a positive experience.
Good service not to long of process still waiting for my things but its shipped out just waiting but overall went very easy thank u
Thank you for your review! We hope you'll enjoy your items and let us know if there is anything else we can help you with.
Mdg and their customer service is amazing! They are so helpful and friendly! They all go above and beyond and. The product is amazing as well.
Thank you! We're delighted to hear you had an amazing experience with us and we hope to serve you again.
I have been an MDG customer for 2 years now. I have had no issues, they have everything set up well, easy contract to read and understand, and my items were shipped quickly. I really like that I am able to have expensive items that I would otherwise not be able to purchase right away. IT was easy to set up and get going with them. Also, I will have my items paid off end of December. I will be a returning customer!
Thank you so much! We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation. We're here for you anytime.
Fantastic follow up. Great delivery and easy access to credit. The quality of items purchased are of very high standard too.
Thank you for taking the time to leave us such a beautiful review. We'll strive to deliver great experiences consistently, please let us know what we can do for you in the future.
It took 3 months to get cleared to ship. Then you took 10 days to ship and another 5-7 to transport and deliver. All this and I'm going to be making bi-weekly payments just to have the units. How am I supposed to feel good about this experience. Thus far it has been a process to say the least. Let's hope the machines work as advertised.
Thank you for your review and please know that your situation was an exception. As we're an online company we must take precautions when lending to prospective customers because it's different from financing done physically in person. Your order is invoiced and we've sent you an email with shipping details and tracking number. If you need additional assistance, feel free to reach out to the customer service department at 1-800-906-0976 ext 352.
Good company i will let friends and family no about u guys tell them to go to u guys i think im getting. Good. Service
We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.
Well, applying for credit at MDG took about as much effort and paperwork as taking a mortgage on a house. Then they want to call and verify every number you give them. I do not like ANYONE calling me at work unless it is specifically work related. Anyways, once I navigated around that and got verified by 3 different departments, finally I was approved to purchase my laptop. You have got to make the application process easier. I understand wanting to protect yourself but some of us can't have phone calls at work (even just to verify). I gave you bank statements, proof of residency, copy of my ID and that still wasn't enough. Honestly, I wanted to just forget it and cancel my order. I sent an email asking to do just that and that's when I received a call and was told everything was fine and I was verified. I shouldn't of had to make that call. Anyways, I'm somewhat satisfied with the process and very satisfied with my product.
We are grateful that you took the time out to leave us this review. We value our customers' opinions and would like to thank you for bringing this to our attention. It’s only through feedback such as yours that we are able to maintain and indeed where necessary, improve upon the service we provide to our customers. We would like to apologize for the experiences you detailed in your review, including interactions with staff members as it’s not consistent with our standard of care. We hope you'll enjoy your items and please let us know if there is anything else we can do to help. Thank you!
I had no issues with signing up, proving my income and purchasing my item. It was a bit lengthy of a process, but that is to be expected with the nature of the business. Thank you for the financing and service you provide!
Thank you for giving us a try! We're happy to hear that you had a positive experience. We hope you'll enjoy your items and to continue this relationship in the forthcoming years.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for giving us a shot! We are grateful that you took the time out to leave us this review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.