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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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UPS is the worst mail service available, they always make you go to the access point, they never knocked on the door and now I have to go to this place on my labor hours. Terrible service, probably my first and last time with MDG.
Will not purchase from this company again!
Will not finance any items moving forward. I was going to purchase additional items until I dug in deep to what I was actually being charged for my current purchase! The amount of my purchase more than doubled the amount that I was told I would pay! I was told I could cancel the additional Club Membership before 90 days and I called before the 90 days and was told no record of call and they would not reimburse the additional 8.95 a month. I was told I had 28 payments left by a representative and then not 5 min later was told I had 42 payment left by a supervisor! Everyone I spoke to was very nice but not happy with outcome!
MDG
5 minutes ago
Hi Steven, we're sorry to read that you had a bad experience. Membership can be cancelled at any time, however, in our records, we have not received any requests. For payments, our finance department can provide you with a complete payment history from day one until now. Everything is provided online to you and nothing is hidden. Additionally, MDG carries an open term loan and you can pay biweekly, monthly, make extra payments or pay in full anytime without penalties. Please give us a call at 1-800-906-0976 ext 340 and we'll look into this further.
Fast and easy approval! They make it so easy for you to be approved, and the stuff you buy and receive is top notch quality!
Thank you! We're happy to hear that the process was easy for you and that you're satisfied with service and quality. We're looking forward to serving you again.
Great customer service and response time. Friendly employees and helpful staff. Answered questions and made sure I had all the details and understanding of the order and payment process
Thank you so much! We work really hard to offer the best service and we're happy to hear that we meet your expectations.
Cant believe I got Financing. Very good customer service.tv is seriously overpriced but what can you do when your credit sucks.
Thank you! Our goal is to make shopping possible for everyone and we're happy to hear that we hit the mark for you.
Everyone I spoke to was Very Professional and the Service is Great!@@@@@!
Thank you for the great review! We really appreciate your business.
Second time ordering from MDG it was fast and received it three days later, I will definitely continue to buy from MDG
I receive my tv it was a early Christmas gift to me i know i will enjoy it a lot when i get it set up
Thank you! Your support means a lot to us. Enjoy your item and let us know if there is anything else we can help you with.
I rate y'all business a 5.Im glad I was able to get accepted with y'all company. Yall have the type of furniture I been looking for.The people are very professional and straight forward. I plan on doing business with yall for a long time.One of my work friends refered me to y'all. I will be sending y'all more customers and family.
Thank you for your review! We're delighted to hear that you had a positive experience we strive to provide to every customer. Please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.
After receiving my computer tried if for a couple of days and decided that I really didn't want it, but after looking at their terms and conditions it clearly states no returns. I guess I'm stuck with it and payments for the next two years.
Thank you for your review! We’re sorry to hear this product isn’t working for you. We strive to provide comprehensive and detailed information about every product we sell on our website, with prices, user guides and high-quality images so that our customers can make an informed decision when buying online.
Great payment options and great merchandise. I have been very happy with all I have bought so far. Only wish I had a higher credit limit. Much more I'd like to get.
It’s important to us that our customers are more than satisfied and we're happy to hear that you had a great experience with us. Your available credit limit may be increased based on your payment history, age of your account and remaining balance. We would be happy to serve you again.
I have had a very good experience with MDG since opening my account with them in the last 6 months. My only complaint would be the seemingly tedious and/or drawn out approval process that happens with the first order. That seemed to take much longer than necessary but there may be reasons I'm unaware of. The quality of the merchandise has been good enough that I've just placed a 2nd order, and because my payments are all set up automatically, my credit is very good with them. I was able to do an instant order type transaction, but I had to change my bank account listed so that took an extra day. Other than that, I can only say good things!
Thank you for your review and for being our loyal customer! Please understand that we're an online company and must take precautions when lending to prospective customers. Enjoy your items and visit us again soon.
I'm very pleased with the nintendo switch I ordered. Customer service was great and I'm very satisfied. Thanks so much
Thank you! We're delighted to hear hat you had an amazing experience. We work hard to meet expectations like yours and would be happy to serve you again.
Very nice customer service. I will be continuing to use mdg for my electronics. The whole process was easy and fast.
Thank you! We're delighted to hear that the process was easy for you. Enjoy your items and please visit us again soon. We would be happy to serve you again.
Other than the long process. The delivery could have been better. Could've been quicker. Better communication and timing understanding people have jobs and need things planned to be accommodated and not just show up without warning weekends would be preferred
Thank you for your review! It’s only through feedback such as yours that we are able to maintain and indeed where necessary, improve upon the service we provide to our customers. Please let us know if there is anything else we can help you with.
I ordered a switch lite and though I have not received it yet the customer service has been helpful! I'm currently in the verification process and am hoping to see this by christmas but so far so good! *update* spoke with verification and item will ship Thursday and should recieve tracking Friday. I was happy that i could increase the payment amount and make it weekly instead of no weekly without any penaltys for paying off sooner! They also said they are not taking the mext payment out until after im expected to recieve the item which was great! Very happy with the experience so far and am looking forward to receiving the item. I work as a leader in customer service at a large company and am very happy with the service received.
Thank you for your review! We're happy to hear that you had an amazing experience. We hope you'll enjoy your item and please let us know if there is anything else we can do for you.
I am a new MDG customer. I was in desperate need of a computer. I was approved quickly, and have a nice credit line. Needless to say, I now have a new computer, and my account rep walked me through every single step, and kept up with me even when I was too busy to respond to calls or messages. Great job MDG!
Sincerely,
Your Loyal Customer!
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.
The people at mdg are prompt an very speedy an polite. I really like my products I got from them an the payment arrangement it's not to costly. Very affordable. Specially being I didnt have the best credit they still approved me. I have purchased a tv an 2 beds from them and I'm very satisfied.
Thank you for taking the time to leave us such a beautiful review. We'll strive to deliver great experiences consistently, please let us know what we can do for you in the future.
Quick approval, smooth transaction, no headache. Will definitely buy from MDG again. Hassle free experience. Highly recommend them if you want to build your credit.
We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We're sorry to hear about your experience. Your satisfaction is our top concern and we're looking to improve all services in order to provide only the best service. We hope you'll enjoy your purchase and let us know if there is anything else we can help you with.