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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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They are willing to work with you. They have easy payment plans. You can keep up with your delivery schedule.
I placed a order over 3 weeks ago. Still no product wont be here to Wednesday nov 27 the day my next payment is due and havent even seen the product. Not very happy at all. And everytime I call in they are no help and always something I call everyday and they just keep saying the same thing im about to cancel the whole purchase.
Thanks for the feedback and we're sorry to hear that you're not satisfied. It takes 7-10 business days to receive the order from when you've completed all the steps and your payment(s) is received. We've sent you an email with shipping details and you just need to schedule the delivery with CEVA. For any additional question or concern, we're here to help. You can reach us at 1-800-906-0976 ext 352.
I like this mgd and l like the fact that u report to my credit when I pay off my item I'm on my second product order
Thank you for your feedback! We really appreciate the support and look forward to serving you in the forthcoming years.
Dont if im satisfied or not yet with the tablet still trying to figure it out so far its ok i dont know what else to say until i figure out how to use it
Thanks for the feedback and for giving us a shot. If you need assistance we would be happy to help, just give us a call at 1-800-906-0976 ext 352.
Satisfied with all products I've purchased in the past year. Quick shipping, great customer service, highly recommend!
Thank you! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We're here for you anytime.
I recently purchased a 2 piece living room set and a 65in tv the process was somewhat drawn out nevertheless my delivery is scheduled for this Tuesday I will be sure to add more to the review at that point or shortly after
Thanks for the review! We hope you'll enjoy your items. Let us know what we can do for you in the future.
Very happy with my purchase. The whole process was very quick and easy!"will most definitely be purchasing another product from rhem soon!
Thanks a lot for taking the time to share your experience. We're delighted to hear that the process was easy for you and we hope to continue this relationship in the forthcoming years.
Long process, but fantastic results. I do not have my laptop yet. I am confident it will live up to my expectations.
Thank you so much for such a great review! Your satisfaction means a lot to us.
I was super skeptical about this company at the beginning but slowly go through the process and start noticing how thorough they are with their process and had a representative keeping me up to date the whole time which made the process much more comforting. The only thing i wish they were a little quicker on is their verification process. Even with the expedited process it still took about a week just to finish the approval and agreement to financing the laptop and THEN the product was going to be prepared to ship out. Shipping was simple and even though they mention 3 to 10 business days my laptop came in 3 days so it was pretty fast shipment. Overall pretty good experience.
Thank you for the review and we're sorry if the shipping process left you with a negative experience. We're attending to your needs and listening carefully to your feedback to make us even better. We hope you'll enjoy your new laptop and please let us know if there is anything else we can help you with.
Excellent experience quick with the order and like how secure your site is. Was hesitant about giving my information but after I did I was relieved to see how you handled everything. Received my order in a timely fashion and was happy to know I had to sign for it
Product was delivered timely. Delivery person was very polite and professional. The company made the process simple and thorough.
Great company to work with and customer service is great too. I have already used them on 3 different orders.
Reps were pushy and rude. Dis not listen to my questions and cut me off while talking
Thank you for the review! We're sorry to hear about your experience. Problems in customer service are not something we are known for. We would like to apologize for the experiences you detailed in your review, including interactions with staff members as it’s not consistent with our standard of care. We'll use your feedback to make us better.
Easy to follow instruction and great customer service
Thanks for the review, Phillip! We really appreciate your business and look forward to serving you again.
We got an 82" TV from them. Great TV, good company. My only complaint was the absurd shipping time to my house. Took a week after payment cleared to even ship, then another 5 days to go 2 states, and sat 51 miles away for 3 of those days.
I actually made 2 payments without ever having our TV.
Thank you for your review and we're sorry if the shipping process left you with a negative experience. We'll use your feedback to make us better. In the meantime, enjoy your purchase and let us know if there is anything else we can help you with.
It has been an awesome experience so far
I received all my items in time for Christmas
Thank you for your review! We're delighted to hear that you're satisfied. Enjoy your items. We're here for you anytime.
The best place to get r items like tvs computers entertainment systems everything u can think of they will work with you great people to talk to there great at what they there professional at talking to u and they will help u in anything or any questions u have
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
I have ordered three different things from MDG, each time there has been no problems whatsoever I would not hesitate to use them again and again.
Thanks a lot, because you keep purchasing our products. Our company promises to provide high-quality products for you as well as outstanding customer service. We're here for you anytime.
At this time I have no comment due to the fact that I have not received my order as of yet. Once it arrives supposedly on 11/26/19. I can give fred back then
First time with company and very satisfied with there professional service. From office to field drivers.
Thank you for giving us a shot! None of our achievements would have been possible without you and your support.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the review, Renita! We work really hard to offer the best service and we're delighted to hear that we hit the mark for you.