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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Don't buy from here. They send defective TV in the US! They should get sued! Dont support these thieves!
My sales rep was awesome. I was getting upset about what was needed from me(no fault of Raymond) he remained calm and collected and talked me through the whole process. I greatly appreciate him.
Thanks so much! Your satisfaction is our top concern and Raymont will be happy to hear your kind words. Enjoy your new purchase and please let us know if we can help you in the future.
I have had a great experience thus far little to no problems, and looking forward to being apart of the MDG family
Thank you for giving us a chance! We're happy to hear that we provided you with such a positive experience.
As a matter of fact, we hope to continue this relationship for many years to come.
Thanks so much! Hearing that you're satisfied with our services is the best thing we could hope for. We're here for you anytime.
At first I thought this was a scam. Bad Credit and all I gave them a shot. Once I started they hounded me a little. Nothing too abrasive. Calls and emails. The inquiries into my bank account were unsettling at first. But ultimately they are on the up and up. I held up my end of the bargain. And as of this writing my shipment is a few days away. If everything shows up new and without a hitch I will change this to a 5 star. I just wish my approved amount was more. I really wanted a laptop.
Thank you for giving us a chance. We hope you'll enjoy your new purchase. You can always pay the difference prior to the shipping to proceed with the order ( if the total price is over your credit limit) Additionally, in the future you can be eligible for a credit increase depending on your payment history, remaining balance, age of the account, etc. You can always give us a call at 1-800-906-0976 x 356 and we'd be happy to provide you all the necessary information.
This will get a full 5 star excellent rating if my product arrives before I make my first payments.
Thank you so much for your review! A down payment is required before shipping to make sure your account is active. We hope you'll love your new purchase. Please let us know if we can help in the future.
They definitely take the additional steps to verify you are who you say you are, they have flexible monthly payments too. Not too much to search as far as inventory, but I'm sure they'll add in things eventually.
Thank you so much for taking the time to share a word about us. We really appreciate the support. Your satisfaction means a lot to us and we're looking to update our inventory. Please let us know if there is anything else we can help you with.
Recieved packages earlier than expected. Awesome products. And EXTREMELY affordable. Anyone looking to add or upgrade anything in your house I recommend MDG
Thank you for your kind words! We're delighted to hear. We're here for you anytime.
Basically I end up paying $5671. 96 including remaining payment for $1999 TV, they are very unprofessional please stay away from this company
Thanks for the review! We reviewed the file and emailed you your balance. We're in business for decades and we've helped million + happy customers. You can always check your remaining balance, payment history through your MDG Account or you can contact us at 1-800-906-0976 x 340 and our finance department will provide you all the information about your account.
I dealt with them a few years back and their customer service was very very bad. Not only they are incompetent but they tried to sell me a broken laptop. I could only see that the hinge was broken when I closed the laptop and it was obvious that there was something very wrong. Other interactions were also bad. They are so rude and condescending I could not believe what I was seeing.
Thanks for the review! All the items we sell are brand new and come from the manufacturer to us, to you. If you received a damaged item, please email us your order ID number at [email protected] so that we can locate the account and arrange the replacement. Looking forward to hearing from you soon and earning back your business.
It was good... not a problem with purchase. I think I'm going to order something else.
Thank you! Your satisfaction means a lot to the entire team. As a matter of fact, we're looking forward to serving you again in the future.
We had put our order in on 4/28/2020. Every week it's something new they tell us we are all set then boom another issue we'll on 5/25 we were finally given a date for delivery 6/3/2020 between 9-3pm a whole 6hrs I took the day off. If it wasn't for my husband calling in to get an update we wouldn't have known that the delivery wasn't happening today. Why is it we have to call them all the time to get the update. The online information doesn't give any info at all to keep us updated. And here we are over a month with no furniture!
Everyone was fast and easy and they are very helpful and friendly
Thank you so much! We're so happy to hear that we provided you with such a positive experience. We're here for you anytime.
Haven't got my TV &speaker yet but satisfied with the prices and quality of service.
Thanks for the review! We're happy to hear. The delivery time frame is 3-10 business days and we emailed you the tracking numbers. If you have questions or concerns please contact MDG Support at 1-800-906-0976 x 352.
I was approved from them and placed an order from them back in April since then, I have had to deal with 4 different people and I sent them the paperwork they required since them all i get told is you need to send in more and more paperwork, I guess they don't want my money and I'm tired of playing the games., beginning to sound like a scam and maybe I'd stealers since they keep wanting more information then should be required
Thanks for the review! We're sorry to hear you're not satisfied. As a financing company, we must verify the information you provided in the application. We've reviewed the file and looks like you scheduled the payment for today. Once the payment is received, you'll receive a call from our verification department to confirm your future payment plan and shipping details. If you need more details, please follow up with your Personal Account Assistant Vince x 740.
I order the TV gaming bundle. I received the PS4 system but have yet to get the main component the TV. I check tracking and it seems it was shipped may 26th. Well its now June 2nd and still have yet to receive the tv or get a straight answer when I will be getting it. Very disappointed. Ready to end this relationship
Thanks for the review and we're so sorry to hear about your disappointment. We'd be happy to look into this for you. Please send us an email at [email protected] with your order ID number so that we can locate the account and take a look. Looking forward to hearing from you soon.
Thanks so much! We're happy to hear we were able to provide you with a positive experience. Enjoy your purchase and please visit us again soon.
Most friendly customer service and fast delivery considering the pandemic. Everything was way easier than I thought it was going to be. I am so happy. Thank you!
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!
TV didnt arrive at expected date. My rep wouldnt help or return my calls or emails. Called friday and was told I'd get a call back in an hour. 5 hrs later I called back and was told same day will call me in 24 hrs. Monday I called you again - was told the same thing that they would call me back in an hour. I called back 4 hours later and couldn't get an answer. I have sent multiple emails with no responses and no one seems to be able to tell me what's going on with this tv. Now you expect payment this friday despite I dont even have anything.
I asked numerous times to speak to a supervisor or manager - and have been told everything from there is none or someone will call you back - and again no one calls me.
I originally was going to use mdg to eventually furnish my entire place, with this disgusting level of customer service I doubt I will purchase anything from this company again.
Thank you so much for taking the time to share your experience and bring this to our attention. We are committed to accommodating customer needs and we sincerely apologize for the level of service you received. If you give us a chance, we will completely make it up to you. Please email us your order ID number directly at [email protected]. This way, we'll be able to locate the account and investigate this further. Looking forward to hearing from you soon and earning back your business.
Very helpful to get your account started. I'm very excited to buy more merchandize from this company
Thank you, Jennifer! Your satisfaction means a lot to the entire team. As a matter of fact, we're looking forward to serving you again in the future.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the review! All the items are brand new, and come from the manufacturer to us, to you. Sometimes items end up being broken during the transport, but we're always more than happy to make the things right and send a replacement. You can contact us at 1-800-906-0976 x 352 so that we can follow up. Looking forward to hearing from you soon and earning back your business.