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MDG

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 6th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

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Texas
1 review
0 helpful votes
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Good Service!
August 9, 2018

Television I purchase and computer, MDG has good customer service and quality products. I will recommend this service anytime, never had any issue so far, keep up

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Will continue to purchase products
August 9, 2018

I thought this was a scam type site, until we bought our first product. After seeing how easy it was, how hassle free it was, yet secure, fast delivery, easy affordable payments, quality items. We're hooked!

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Pennsylvania
1 review
0 helpful votes
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I'm very happy
August 9, 2018

I finally got what I needed to be able to use my new laptop. It works great and I enjoy using it. I also love the tv I got through Mdg. It is nice to be able to see it.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2256484) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Kentucky
1 review
0 helpful votes
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Actually works
August 9, 2018

After reading countless reviews about people getting the same laptop I ordered. Then finding out it doesn't work, etc. I thought I should call them and cancel. But then again, I already paid a down payment, so just wait until it gets to me. Well I received my laptop about a week ago now, and it runs fantastic. I play world of Warcraft and usually only out it on recommended settings (4) due to my eyes and it runs around 100fps and busy cities around 60fps. This laptop is super fast and even tells me certain drivers to download for my specific game. I'm glad I ordered this laptop and easy payments of $75.08 each month. I couldn't ask for anything better..

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Oregon
1 review
0 helpful votes
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Friendly people, slooooow.
August 9, 2018

It was great aside from taking a little under a month to finally get my product shipped. The game they give you for free is extremely outdated. The customer service was very friendly and they did everything they could.

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Arizona
1 review
0 helpful votes
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Great customer service
August 9, 2018

Customers service was great they were able to switch my biweekly payment to monthly witch was even greater.

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Georgia
1 review
0 helpful votes
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Excellent product. Overall it was an easy process and I am definitely going to continue to be a customer.

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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Great
August 9, 2018

Great service good customer service easy website to use and upload stuff
Got all my orders on time and delivered right to my door good payment options as well

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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Lots of back and forth and info they needed they didn't have because I wasn't told they needed it in the first place. Seemed like I had to jump through a lot of hoops that didn't make sense to me. Like getting back to me with literally minutes left before closing hours making me wait until next day to move on to what seemed to be a never ending amount of steps to get my item shipped. I mean you took the money out of my account then told me you needed more info from me before beginning the process of shipping my item. To me you should never touch the bank account until you have all the required information from the customer first. After all of that I got my item and I'm satisfied with it.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2261832) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Poor service
August 9, 2018

I placed my order on July 20th and still haven't received it yet i have sent emails asking about it and phoned delivery service and still nothing

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2269621) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Texas
1 review
0 helpful votes
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Overall dissatisfied needs improvement! Customer service needs improvement, processing order times need to be alout faster, and shipping methods need to be faster not ups standard should not take 7 days to receive order absolutely ridiculous and unacceptable service.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2291219) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Difficult process
August 9, 2018

It took almost 2 months from when I confirmed my banking information until I received my order because the employee I was dealing with went on vacation in the middle of everything and didn't let me know. I wasn't able to get the promotion I was supposed to get because it expired by the time he came back. He did give me $200 off but it definitely wasn't equivalent to the promotion I should have gotten.

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2262319) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Wisconsin
1 review
0 helpful votes
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One happy customer
August 9, 2018

I have had nothing but excellent service from you guys one very happy customer was lucky to have foun your site

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Canada
1 review
0 helpful votes
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Good value, good service
August 9, 2018

I find MDG's pricing to be very good in comparison to there cost. Most similar companies charge more then double there product value.

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Easy process an friendly service
August 9, 2018

Would recommend u to my friends an family to buy products from your company. Excellent friendly an simple
Process to get approval

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Tennessee
1 review
0 helpful votes
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Satisfy
August 9, 2018

Very satisfied with all my purchases. Love all the friendly people that help and having them work with me. Fast service.

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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I am happy to say they are a great company and they are there to help you 24 seven you wount go wrong if you deal with them I am very happy I found them try them you wount be sorry

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Found happiness
August 9, 2018

I found MDG through a friend and made my order online after being approved, the wonderful people I dealt with made my experience very comforting - I am looking forward to my products being delivered.

Date of experience: August 8, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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Great!
August 8, 2018

Seamless process as long as you can follow directions. Awesome service from start to finish. Received my order exactly when it was promised. Thank you MDG!

Date of experience: August 7, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Great
August 8, 2018

Just wanna say thanks again love the xbox hope once i pay it off ill be able to get a sectional couch from you guys

Date of experience: August 7, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE