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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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First i get assigned to roger. What a $#*! show. Guy doesnt answer his calls or emails. Litterally never available. Then i get tracking telling me my package will be here on the 3rd. The 3rd rolls around and still no package so i call customer service and get told its en route and ups already picked it up which was absolute bull $#*! seeing as about 2 hours later i got my first tracking update THAT IT HAD JUST BEEN PICKED UP. If i dont get my package by tomorrow (10 business days) i will absolutely loose my $#*!.
MDG made sure that all of my information was correct. I haven't gotten my product as of yet. But so far the overall experience has been really good.
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Le service mdg et la livraison en moins de 2 semaine. Livraison en 3 jours bravo et merci. Equipement full clean et fonctionnel.
Merci pour votre avis. Nous apprécions les commentaires
Everything has gone smoothly. No complaints with the process nor delivery so far. I ordered a Samsung entertainment system and TV. I haven't unboxed anything yet.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Got product when I should, only negative was the product wasn't package the best, the box was as little damaged. Overall satisfied with experience.
Thank you for your feedback, we hope everything continues to run smoothly for you.
Made my second purchase from MDG and I couldn't be more pleased with them! The customer service is always spot on, courteous and they do an outstanding job! Will definitely buy from them in the future!
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
The stuff that MDG provides is excellent they try everything possible to help you fix your problem however I don't think I will ever in my life purchase or finance a Samsung product ever again I wish I could give my Samsung product back and get something different however I've already signed the contract and I can't I only have the TV for 24 hours and couldn't set it and then for a week the TV didn't work finally when the TV did start working there's no sense for them to bring a new TV it would just be a waste and I would have to start all over again so this is where I'm at
Thank you for your review.
As per the notes on your file, the exchange was completed on August 8th.
If you have any questions or concerns, please contact our customer service team at 1-800-906-0976 ext 352.
First I call about my order I spoke with someone with the ext 892 she put me on hold then hanged up the phone on me, because I placed an order a week ago n still haven't received it. I then had to call back and spoke with Ivan, who transferred me to customer service. Finally, she contacted the company to open an investigation about the parcel which will take up to 8 days, but she said she would resend the item again but she will send an email with tracking number let's see how long this will take. I am already started paying for this item n still cannot have in my hands let's see how long this will take the second time around to get the item...
Too many steps and verification after I thought I was clear I had to verify and send in more stuff. It just got annoying. Next time I'll buy it instead by saving.
Thank you for your review. A Customer Service ticket ( 2203922) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Je suis un peu déçu car un de mes article est eraffler et l'autre article ila fallu que je choisi un autre modèle mais juste choix et de ce que j'avais choisi au final.
Merci pour votre avis.
Un ticket de service client (2259081) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.
They are okay, I wish they would have more inventory. The inventory is so limited. I would also say that the interface needs to be updated. It's so outdated and annoying to navigate. The service is good though. Pretty direct and easy to work with.
Thank you for your review, we appreciate the feedback.
I found that the company was very efficient, and the products were awesome, and would recommend to everyone I know!
Thank you for your review, we appreciate the feedback.
I can finally relax in peace
The price is affordable, and I will be ordering again! There is really no more I can say, because as I stated I really like their service, and I hope they be around for a long time.
Thank you for your feedback, we are happy to hear you had a great experience.
Thank you for your professionalism!
The SAMEDAY transport company by the way is worst, they left my furniture on the street and ask for money to carry everything inside...
Thank you for your review, we are delighted to hear.
We were in desperate need of a new bed but couldn't afford to buy one with daily financial obligations. With MDG we were able to upgrade to a King!
Thank you for your feedback, we hope everything continues to run smoothly for you.
People are nice and actually do there job. Items show up when they are supposed to. Just got my Samsung 55" Q6 tv and it's better then my other LG 55" 4K
Great service and very helpful staff. Great customer service. Would recommended this company to my family and friends.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
I was happy with my purchase but upset that it is taking so long to get my table set fixed. I have sent multiple emails regarding this
Thank you for your review. The quickest way is to contact our customer service team directly at 1-800-906-0976 ext 352.
The process of getting my order was so seamless. And very professional. Damir who is my agent. Talked me through the entire process. So satisfied. Will be ordering more as soon as this is paid off.
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Fast friendly service, i bought a few things now and everytime the customer service person is very helpful and friendly and i get my stuff in a reasonable time considering where i live. I like the fact we can payout the product anytime no hassle.
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. A Customer Service ticket ( 2236828) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352