MDG

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Reviews

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3.6
Reviews 5,388
5 Stars
69%
4 Stars
10%
3 Stars
4%
2 Stars
6%
1 Star
11%

Pennsylvania
1 review
0 helpful votes
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Very Pleased
December 30, 2019

Im very pleased so far with how the business relationship has started out.

Date of experience: December 27, 2019
Ivana V. — MDG Rep
over a year ago

Thank you for giving us a chance and the opportunity to grow! We're here for you anytime.

Illinois
1 review
0 helpful votes
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Order
December 30, 2019

Awesome, would highly recommend to every one that needs the extra help

Date of experience: December 27, 2019
Ivana V. — MDG Rep
over a year ago

Thank you! Your recommendation means a lot to us. Let us know if we can help in the future.

Virginia
1 review
0 helpful votes
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Great experience
December 30, 2019

Excellent easy payments no long process for getting items

Date of experience: December 27, 2019
Ivana V. — MDG Rep
over a year ago

Thank you so much! We're happy to hear that we hit the mark for you.

Pennsylvania
1 review
0 helpful votes
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Rude customer service
December 30, 2019

Very rude customer service. Do not know how to talk to people or give proper explanation. Accused my wife of trying to deceive me. Stating that she may had made the order without my knowledge. Very Disrespectful

Date of experience: December 27, 2019
Ivana V. — MDG Rep
over a year ago

Thank you for the review! We're sorry to hear that you're not satisfied with our services including the interaction with our agents; Please to understand that we're an online company and must take precautions when lending to prospective customers.

Ohio
1 review
0 helpful votes
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Satisfied
December 30, 2019

The order process and delivery went smoothly. I received my item on the given delivery date.

Date of experience: December 27, 2019
California
1 review
1 helpful vote
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YOU GUYS SUCK...
December 27, 2019

The TVs i ORDERED on the FIRST WEEK of DECEMBER are NOT DELIVERED YET... its ALREADY DEC. 26... YOUR SERVICE DEPT SUCK PLAIN AND SIMPLE... DEFINETELY NOT RECOMMENDING YOU TO ANYONE... SERIOUSLY!

Date of experience: December 26, 2019
Ivana V. — MDG Rep
over a year ago

Thank you for the review! The delivery time frame is 3-10 business days. As per your tracking number, the courier from CEVA logistics already tried to reach out to you but without success. We've sent you an email with shipping details and your tracking number so that you can track the purchase. You just need to schedule the delivery with CEVA; If you need assistance please give us a call at 1-800-906-0976 x 352.

South Carolina
1 review
0 helpful votes
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It took to long to get my item
December 29, 2019

My overall experience was pretty good despite the fact that it took entirely to long for my items to ship, But the wait was worth it. The items are authentic and they have wonderful customer service.

Date of experience: December 26, 2019
Georgia
3 reviews
0 helpful votes
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I have been waiting and waiting to get a tracking number and never have! My payment went through and cleared a few days ago. I called and spoke with someone today and they told me they see where it cleared that she was going to send me a link for tracking and still haven't received anything

Date of experience: December 26, 2019
Ohio
1 review
0 helpful votes
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Awesome
December 27, 2019

Easy process. Great to have a company that's willing help people with not so great credit.
Made my holiday season. I've recommended many of my friends to your website
Happy New Year's

Date of experience: December 26, 2019
Ivana V. — MDG Rep
over a year ago

Thank you for giving us a chance to grow! We're happy to hear that you're satisfied. Your recommendation means a lot to us.
We're here for you anytime.

Germany
1 review
0 helpful votes
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Excellent service
December 27, 2019

Fast and friendly easy to work with! Dana is awesome

Date of experience: December 26, 2019
Ivana V. — MDG Rep
over a year ago

Thank you for the review! Dana is a true asset and will be happy to hear that she helped to make your experience a positive one.
Please let us know if we can help in the future.

Minnesota
1 review
0 helpful votes
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Star 1
December 27, 2019

Very Good. Custom service was Amazing. I would shop with them again...

Date of experience: December 26, 2019
Ivana V. — MDG Rep
over a year ago

Thank you! We're happy to hear that we hit the mark for you.

District of Columbia
1 review
0 helpful votes
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Smooth process
December 27, 2019

I'm awaiting for item to arrive but the process has been smooth up to the point of purchase

Date of experience: December 26, 2019
Ivana V. — MDG Rep
over a year ago

Thank you! We're glad to read that we were able to provide you with such a positive experience.
As a matter of fact, please let us know if we can help in the future.

Texas
1 review
0 helpful votes
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PlayStation 4 Pro Bundle
December 26, 2019

Excellent product amazing graphics very impressed with the fast shipping and arrival time. First time experience A+++

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thank you for the great rating! We really appreciate the support and would be happy to serve you again.

Minnesota
1 review
0 helpful votes
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Shipping
December 26, 2019

Buying is easy. Shipping is friggin outrageous high interest least you could do is not rip people off for shipping

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thanks for the feedback! Please note that because you are financing, there is interest to be considered. It’s an open loan so you can increase payments, or make additional payments that will straight to your principal balance and help lower your balance faster. The faster the balance decreases the less interest you pay, and the more money you will save! When it comes to shipping cost, shipping schedule is calculated on the actual weight of your shipment. For more information please visit https://secure.mdg.ca/content/?type=terms& or give us a call at 1-800-906-0976 x 352 and we would be happy to provide you with more information.

North Carolina
1 review
1 helpful vote
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Awesome
December 26, 2019

Ordered a asus x540, the personnel i talked to were super helpful and courteous really seemed to have my back as far as security goes. Very satisfied

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thank you for the review! We work really hard and want every experience to be 5 stars. Your satisfaction is our main concern and we're glad to read that you're satisfied.
Please let us know if we can help in the future.

Colorado
1 review
0 helpful votes
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Great!
December 26, 2019

Fast shipping. Great customer service! I had a great experiance with MDG. My payments are afforable and the computer I bought is great!

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thank you! Our goal is to make shopping affordable and we're delighted to hear that we achieved that goal with you. Don't hesitate to visit us again.

Arizona
1 review
0 helpful votes
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Extremely happy.
December 26, 2019

Easy to track my orders and received it when I was told.

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thank you, Linda! We're delighted to hear that we was able to provide you with an amazing experience. We're here for you anytime.

Colorado
1 review
0 helpful votes
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Delivery takes too long
December 26, 2019

When I ordered my items it said still available for Christmas delivery but, once order final the items won't be delivered till January 3rd. Very disappointed

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thanks for the feedback and we're sorry to read that you're not satisfied. The delivery time frame is 3-10 business days. We've sent you an email with the shipping details so that you can follow the package. If you need additional information you can reach us at 1-800-906-0976 x 352. We're here for you anytime.

Minnesota
1 review
0 helpful votes
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Great service
December 26, 2019

I haven't had any issues with this company. They are always there to help. Love the products

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thank you, Tori. Your support means a lot to us and we're happy to hear that we hit the mark for you.

Pennsylvania
1 review
0 helpful votes
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Poor customer service
December 26, 2019

I place a order in time to be recieved by Christmas but one of the items where not in stock which I did not notice until I checked the status of the order and it was on hold so I called and that's when I was notified of the back ordered item but them item would be in soon and i should receive it in time I called back a couple days later when the process seemed to not be moving only to be told the item had not come in and I wouldn't receive my order in time however I do understand that it nothing they could have done about the stock level of the item however there shipping process is extremely slow they should offer different shipping options and considering I have multiple others orders with them they should have had the courtesy to calling or emailing me letting me know that one item was not in stock when they first recieved my order and gave me the option of changing my order to receive in time

Date of experience: December 25, 2019
Ivana V. — MDG Rep
over a year ago

Thanks for the review and we're sorry because we failed your expectations. Unfortunately, the item was out of stock. Please accept our apologies for this inconvenience.
We'll use your feedback to make us better and prevent things from happening again. If there is anything else we can help you with please let us know.