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The company's reputation is mixed, with notable strengths in product affordability and quality, particularly for certain auto parts that customers found satisfactory. Positive feedback highlights fast shipping and effective communication in some instances. However, significant concerns arise regarding customer service, including delays in order fulfillment, difficulties with returns, and inadequate support when issues occur. Many customers report frustration over receiving incorrect parts and challenges in obtaining refunds. Overall, while some customers appreciate the value offered, the company faces challenges in maintaining consistent customer satisfaction and resolving service-related issues.
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I bought an 5 Wire Upstream O2 Oxygen Sensor for Ford Mustang F-150 Edge Explorer 234-5038 for my ford explorer. The price is of the best and the quality is great the shipping was faster then expected, super fast. I recommend this seller, good quality and great price.
Great price and excellent costumer service I appreciate you guy I'm so happy with my new coilovers excellent communication
Buying process and all was easy. Headstuds we're name brand quality for a fraction of the price. Arrived early, price is more than fair and quality is 10/10. Highly recommend.
I ordered a single bbl. Carburetor for my 1966 Mustang. It is a super nice carburetor and it works great. I highly recommend this company for quality parts.
Yours respectively,
Bob Morgan
Very good item and good communication and very professional very good seller and very fast shipping keep up the good work
Just purchased a turbo from them and received an outstanding product and after sales service provided by Addison. Hope to do business with you again folks.
I bought an power steering pump for Mercedes, and everything's ok. Excellent seller 100% recomended.!
I am very satisfied with this purchase. Quality of the parts are better than i expected, but more than anything the service from "Goldie"! The shipment got lost by accident, and once i notified the goldie... they sent another speedy delivery! WOW THANKS! Also... if i could i would rate 100 stars! Thanks for the great service, quality parts! Will keep doing business with you.
Ordered rear hatch shocks for my Porsche cayenne and they fit and worked as wonderfully. So much stronger than prior worn shocks.
I ordered and received a catalytic converter for a 2001 CRV, a car Honda made thousands of from maxspeedingrods last year. It DOES not fit, it's too short. Maxspeedingrods solution…have mechanic make it fit. Really? Needless to say I did not install this piece of junk.
Customer service was similar to the converter. Horrible at best. They expected me to absorb the return costs for Their junk and mistakes, that to me was unacceptable.
They credited back $25 usd, I lost over fifty dollars, and still have this non fitting part.
PayPal was of NO help either. Needless to say I'll never ever deal with theses scammers again.
Very good product fit well on my son in-laws jeep. Addison was very great help good customer service. Thanks..
***THEY DONT DESERVE A STAR RATING*** OK I am all about positive vibes and positive reviews but this JOKE OF A COMPANY has given me no reason to be DAMN POSITIVE. How are they even still operating after all these years and to think they VALUE THEIR CUSTOMERS AND SAYING HOW THEIR CUSTOMERS ARE PRIORITY IS AN ABSOLUTE JOKE AND FULL OF SH**... Clearly their website states if products are faulty or not what we purchased then send back and they will refund and will cover all postage charges if customer is NOT at fault. Obviously that's all a load of CRAP. They have no customer service skills whatsoever, if a snail could reply they would be faster at replying then these bloody scammers. And to think paying over $300 in faulty products only to be offered $30 is an ABSOLUTE JOKE. How is that for prioritising your customers? I am so surprised with the amount of bad reviews you have, you are still dodgy as hell and are not doing anything differently to change and live up to your DAMN MISSION STATEMENT. BLOODYYYY JOKE! Only mistake is not doing my research but shouldnt have to if you've been around for 15 years. HOW ARE YOU EVEN STILL OPERATING? Shafting people all these years and making a living. DISGUSTING! EVERYONE STAY THE HELL AWAY IF YOU KNOW WHATS GOOD FOR YOU - I LEARNT THE HARD WAY
Addison helped me with all my question regarding fitment and the parts look and feel amazing I bought a set of coil overs for my 93 civic and she rides like a dream she's definitely track ready now
Don't think i've ever dealt with a company that couldn't give two craps about a simple request through customer service. All i've asked is to return a brand new item they've sent me which was incorrect (i've even offered to pay for postage) but yet here i am, over a week later and all i've had is a half arsed reply saying that my parts were correct? When they're obviously wrong. I've even done their work for them and found the link for the part i need, and included it in the email. Yet again i've been completely ignored no matter how much i've attempted to get this SIMPLE problem resolved. Anyone know how i can get around this problem? You would think for such a large company they would give some sort of care to their customers, obviously not. STAY CLEAR FROM THIS COMPANY.
I buy many items frequently, everything is perfect, the price, the shipping time, excellent products, I can recommend
I must say the rods are very good quality, it has a good finish, the item came early and the customer service was excellent. Overall it was a good experience
Great product at affordable prices and Addison at customer service is excellent and I would definitely buy from the vendor in the future.
The best spare parts company i have ever deal with. Best quality, price and warranty. I have been working for years.
I deal with Maxpeed products daily as a distributor. Avery is making sure customer satisfaction is as good as it gets. Great prices, fast shipping and quality products, all of that while keeping the 2 year guarantee on point
They sell dodgy parts and refuse to refund they email only after bad review promise the world 2 mths later no response worst online seller beware this is a scamming company.
Answer: After our turbocharger failed immediately, MaXpeedingrods would not answer our request for warranty replacement. (We purchased it with a 2 year warranty). They did absolutely nothing for us and after writing a email telling them they were unethical and dishonest we received an email saying "Have a nice day". That was the extent of their customer service. Save your money, do not do business with these people.
Answer: Yes. Beware, they operate on ebay and Amazon under different aliases.
Answer: Don't bother purchasing from MaXpeedingrods. They do not honor their warranty and the turbochargers are prone to failure.
In 2006, maXpeedingrods was established with development concept that“success derives from devotion and happiness comes from sharing”to make contributes to domestic and overseas car tuning enthusiasts and the global racing culture by excellent products and service. Since MaXpeedingrods establishment, we have maintained 200% sales and guest growth rate each year.
In 2009, maXpeedingrods opened its warehouses and branch offices in Hongkong, Australia, Germany, United States, United Kingdom.
In 2012, maXpeedingrods started its Research Department, which has been dedicated to the academic research of modified car performance and invested considerable manpower and material resources in continuous improvement of modified car performance indexes.
In 2016, maXpeedingrods established its own racing team.
We value the performance of our parts in practical applications. This is our intention to acquire experienced tuning shops. We have the most senior mechanics, the most advanced test...
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